Content by Mike Richman

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Mike Richman
Last month I wrote an article entitled “Being Comfortable in a World of Never-Ending Change.” Editor in Chief Dirk Dusharme and I also covered this story on the April 29th edition of Quality Digest...
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Mike Richman
Welcome to Quality Digest Daily 2.0! This new format represents a significant re-imaging of our flagship brand (the industry’s only daily newsletter), which we first launched nearly two years ago. I...
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Mike Richman
Protecting the health and well-being of consumers and the world at large is the quality industry’s highest calling. During the past several decades, as the manufacture of electronics and consumer...
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Mike Richman
Yes, it happened again. According to a recent Associated Press story, drinking glasses produced in China, featuring comic and superhero characters, have been discovered to contain extremely high...
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Mike Richman
A recent article appearing in the Quality Digest Daily e-newsletter (“Why Lean? Why Now?” by Dean Bliss http://www.qualitydigest.com/inside/health-care-news/why-lean-why-now.html) discusses the...
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Mike Richman
Did you know that World Standards Day (being celebrated today) and Earth Day both began in the year 1970? How about the fact that Oct. 14 was chosen as the date because that was the day in 1946 when...
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Mike Richman
If you missed the news story “Baldrige Program Chooses New Name to Reflect Its Mission” published earlier this week in Quality Digest Daily, allow me to reiterate. What was formerly known as the “...
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Mike Richman
Quality Digest and much of the rest of the quality industry will be converging on Charlotte, North Carolina, on April 28 and 29 for the first-ever Quality Expo South event.   Quality Expo, which...
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Mike Richman
If you’re like me, the point at which “work” most closely approximates “play” is when you get to fire up the right side of your brain and do some out-of-the-box thinking about new projects. What’s...
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Mike Richman
As you can see, and as I tend to do in these occasional column entries, I’m freely mixing metaphors above. My point, or points, as it were, are that, first, times are tough. Well… duh. OK, point...