Content by Knowledge at Wharton
Thu, 07/29/2021 - 12:02
Considered one of the most successful organizational learning methods, the after-action review (AAR) was developed by the U.S. Army during the 1970s to help its soldiers learn from both their mistakes and achievements. Since then, many companies…
Thu, 07/08/2021 - 12:02
Wharton professor G. Richard Shell’s graduate course on business responsibility is peppered with students he calls “ethics refugees.” They are young people who earned their bachelor’s degrees and landed a great job only to fall into an ethical or…
Mon, 06/14/2021 - 12:02
When Wharton management professor Adam Grant sat down to write his new book, Think Again: The Power of Knowing What You Don’t Know (Virgin Digital, 2021), he wanted to make the case for why executives should reconsider their approaches to how to…
Mon, 05/10/2021 - 12:02
Technology firms are the drivers of disruption across industries, but things will play out differently for automobiles, according to John Paul MacDuffie, Wharton management professor and director of the school’s Program on Vehicle and Mobility…
Wed, 04/14/2021 - 12:02
The future of work is hybrid. In the post-pandemic world, many companies will embrace the lessons learned from more than a year of telecommuting and not fully return to the office. Instead, Wharton management professor Martine Haas says, they will…
Tue, 03/16/2021 - 12:02
It’s a commonly held belief, one that gets played out daily in organizations around the world: Employees who receive performance feedback are much more likely to improve their performance than those who don’t get feedback. But research tells us that…
Wed, 02/10/2021 - 12:02
A new study finds that productivity has remained stable or even increased for many companies that shifted to remote work during the coronavirus pandemic. However, innovation has taken a hit as both leaders and employees feel more distant from each…
Thu, 12/03/2020 - 12:02
Real-world, face-to-face communication—complete with eye contact, body language, and other important sources of information—is a rarity in business today, and the potential for failing to convey an intended message or giving the wrong impression has…
Wed, 09/09/2020 - 12:01
We’ve all been in lines that seem to last forever, especially if we choose our queue at the checkout, and the one next to ours is moving faster. You know the existential dread that comes along with standing in a dedicated queue and waiting…
Mon, 07/13/2020 - 12:02
While sales of products like toilet paper, hand sanitizer, and even home appliances have skyrocketed during the coronavirus pandemic, auto sales have experienced the opposite. Through March, April, and May 2020, total vehicle sales in the United…