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Content by Knowledge at Wharton
Are You Ready for the Hybrid Workplace?A hybrid workforce will be much more difficult to manage
Wed, 04/14/2021 - 12:02
The future of work is hybrid. In the post-pandemic world, many companies will embrace the lessons learned from more than a year of telecommuting and not fully return to the office. Instead, Wharton management professor Martine Haas says, they will…
Pull, Don’t Push: Designing Effective Feedback SystemsCreate feedback systems that improve, rather than diminish, performance
Tue, 03/16/2021 - 12:02
It’s a commonly held belief, one that gets played out daily in organizations around the world: Employees who receive performance feedback are much more likely to improve their performance than those who don’t get feedback. But research tells us that…
If Pandemic Productivity Is Up, Why Is Innovation Slowing Down?Research shows creativity happens through collaboration, but remote workers find it hard to feel connected
Wed, 02/10/2021 - 12:02
A new study finds that productivity has remained stable or even increased for many companies that shifted to remote work during the coronavirus pandemic. However, innovation has taken a hit as both leaders and employees feel more distant from each…
Better Communication Through NeuroscienceMake sure your message gets across by fine-tuning your communications
Thu, 12/03/2020 - 12:02
Real-world, face-to-face communication—complete with eye contact, body language, and other important sources of information—is a rarity in business today, and the potential for failing to convey an intended message or giving the wrong impression has…
When Several Lines Are Better Than OneEfficiency is improved across the system if organizations consider customer ownership
Wed, 09/09/2020 - 12:01
We’ve all been in lines that seem to last forever, especially if we choose our queue at the checkout, and the one next to ours is moving faster. You know the existential dread that comes along with standing in a dedicated queue and waiting…
Crashing U.S. Auto Sales: Can the Industry Recover?A slow recovery will buy time for the supply chain, but an uncertain future follows a plunge in sales
Mon, 07/13/2020 - 12:02
While sales of products like toilet paper, hand sanitizer, and even home appliances have skyrocketed during the coronavirus pandemic, auto sales have experienced the opposite. Through March, April, and May 2020, total vehicle sales in the United…
Coronavirus and Supply Chain Disruption: What Firms Can LearnBusinesses dependent on global sourcing are facing tough choices in crisis management
Wed, 05/13/2020 - 12:02
Long stretches of empty supermarket shelves and shortages of essential supplies are only the visible impacts to consumers of the global supply-chain disruption caused by the Covid-19 pandemic. Unseen are the production stoppages in locations across…
Being a Digital Leader Has Never Been More ImportantWhile Covid-19 may be a health crisis and shock to the system, it’s driving the rapid adoption of digital technologies
Mon, 04/27/2020 - 12:03
When the Mosaic browser, with its consumer-friendly interface, was released to the world in 1993, most had no idea how radically this first foray into the internet era would transform our lives, both personally and professionally. As humans, we are…
Four Ways Leaders Can Gain Value From AI and Advanced AnalyticsAs humans, we’re not great at articulating the very rules we use to make everyday decisions
Mon, 03/23/2020 - 12:03
Companies and societies are at the precipice of rebuilding their foundations to compete in an age of advanced analytics, artificial intelligence (AI), and machine learning (ML). Yet, in the real economy—or in the world outside the tech companies—I…
Five Ways Brands Are Changing Their Playbooks to WinTraditional measuring methods are no longer sufficient
Mon, 02/03/2020 - 12:02
Have you heard of a media company called T-Series? Chances are, you probably haven’t. Gulshan Kumar, whose résumé up to 1983 read, “Fruit juice seller, streets of New Delhi,” founded it that year. Since its inception, T-Series has become an unlikely…

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