Content by Knowledge at Wharton
What’s Driving Tesla’s Open Source Gambit?The controversial automaker wants to create an industry as well as electric vehicles
Wed, 07/02/2014 - 12:16
Should a car be treated like a piece of software? That is essentially what Elon Musk, CEO of Tesla Motors, has done. The billionaire, who made his fortune by co-founding and selling PayPal, recently dropped a bombshell on the automotive industry:… Splicing the Feedback LoopMore data doesn’t always mean better customer service
Wed, 05/07/2014 - 10:46
It used to be that restaurant goers who were impressed by a particularly attentive waiter or waitress could praise that person to the manager or leave a generous tip. This kind of transaction is still available in many places of business, but… Havoc in the WorkplaceCoping with ‘hurricane’ employees
Tue, 11/19/2013 - 18:20
They have been called many things: toxic, negative, dysfunctional, narcissistic, territorial, sociopathic, demotivating, vampire-like. The words describe employees—from CEOs on down to mid-level managers and their subordinates—who tear through an… The Complex Economics of America’s Minimum WageAlthough low-paying jobs are increasingly held by adults with families, small businesses can ill afford a wage hike
Wed, 11/13/2013 - 10:52
In his State of the Union address in February 2012, President Obama called on Congress to raise the federal minimum wage from $7.25 an hour to $9 an hour. “Even with the tax relief we’ve put in place, a family with two kids that earns the minimum… ‘The Human Brand’: Our Relationships With CompaniesCan you have a communal relationship with a company?
Wed, 10/30/2013 - 10:26
Customers describe how they feel about companies and brands in profoundly personal ways. We hate our banks; we love our yoga pants. We can’t stand the cable company, but we consider our smartphone one of our very best friends.
How are we making… As Developing Economies Grow, Global Value Chains Reach a Turning PointGlobal supply chains are all about total supply chain, from raw materials to final assembly
Wed, 10/23/2013 - 15:54
In the “flying geese paradigm,” Japanese economist Kaname Akamatsu explains that companies restructure to find the cheapest labor costs by moving low-value activities to nearby less-developed countries. Today that story rings truer than ever as… Still Hot—or Not?Technology firms face faster product cycles
Tue, 10/08/2013 - 14:52
Tablet sales showed their first sequential decline ever during the second quarter of this year, according to the research firm IDC. Apple sold fewer iPads than expected in its most recent quarter. Barnes & Noble’s Nook e-reader sales fell 20… China’s Bitter Medicine for Foreign Drug CompaniesNo longer business as usual, bribes find a cold reception in China
Mon, 09/30/2013 - 16:12
The Chinese government’s actions against foreign drug makers emerged like a late-summer Beijing storm: heavy drops slapping slowly at first, then all at once becoming a disorienting deluge, pounding down in every direction.
The turmoil began on… GM Recalls 114,000 Taveras—and 50-Plus ExecutivesSetting quality boundaries outside company borders
Thu, 09/12/2013 - 10:07
General Motors has joined the list of multinationals in the hot seat in India. In one of the largest vehicle recalls in the country, GM recalled more than 114,000 Tavera sports utility vehicles produced between 2005 and 2013 due to issues related… Separating Facts From Fiction About 3D PrintingYou can hold the printer, but bring on the service
Tue, 08/06/2013 - 15:29
3Dprinting sounds like the stuff of science fiction: A technology that potentially can create any object of one’s imagination, even human organs, with just a few computer instructions. To Star Trek fans, the technology may evoke memories of Captain…