Content by William A. Levinson
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Tue, 04/25/2017 - 12:03
Among other requirements ISO 9001:2015, clause 4.4.1 requires an organization to identify the inputs and outputs of the processes of the quality management system; identify the sequence and interaction of these processes, noting that handoffs… Use a Variable-Height Desk to Improve Productivity and HealthFlexible workstations can be created for less than $300
Mon, 02/27/2017 - 12:03
‘Sitting is the new smoking” is a common new adage. James Levin, M.D., of the Mayo Clinic explains, “Too much sitting also seems to increase the risk of death from cardiovascular disease and cancer.” He adds that sitting for four rather than two… Using a Conformity Matrix to Align Processes to ISO 9001:2015No need to rewrite procedures; simply demonstrate how they meet the standard’s provisions
Mon, 11/21/2016 - 11:27
Sept. 22, 2018, is the deadline for registration to ISO 9001:2015, and this seems to allow organizations plenty of time to make the transition to the new standard. The good news is that, despite the radical changes to the standard’s structure, the… Mylan’s Self-Created RisksBeginning by bluster
Wed, 09/14/2016 - 16:42
Clause 6.1 of ISO 9001:2015 requires “Actions to address risks and opportunities” first with regard to section 4.1, “Understanding the organization and its context” and second in section 4.2, “Understanding the needs and expectations of interested… Facebook vs. F.B. PurityWhen one interested party’s value is another’s <em>muda</em>
Thu, 08/25/2016 - 11:50
ISO 9001:2015 clause 4.2—“Understanding the needs and expectations of interested parties” requires the organization to determine the “requirements of these interested parties that are relevant to the quality management system.” The recent two-day… The Value-Adding TwangA bang beats a twang hands down
Mon, 07/25/2016 - 09:54
Masaaki Imai, author of Gemba Kaizen (McGraw-Hill Education, 1997), introduced the concept of the value-adding “bang,” the exact moment at which a process adds value for the customer. He meant the moment at which an official stamped a document, but… When Online Customers Block Your ProductStriking a balance between content users, providers, and advertisers
Mon, 06/27/2016 - 11:38
ISO 9001:2015, Clause 4.2—“Understanding the needs and expectations of interested parties” requires the organization to determine the “requirements of these interested parties that are relevant to the quality management system.” When customers… Would You Like Coffee With Your Muda?Starbucks (and others) must avoid mixed messages when it comes to value
Mon, 05/23/2016 - 13:49
Colonel Paul M. A. Linebarger’s authoritative Psychological Warfare (Infantry Journal Press, 1948) defines propaganda as any planned communication with the purpose to influence behavior, but this definition is actually too narrow. Propaganda… Use Virtual Conferencing to Eliminate WasteDigital technology can substantially reduce business travel <em>muda</em>
Tue, 05/03/2016 - 13:18
All process activities can be broken down into one of five categories: waiting, handling and setup, inspection, transportation, and transformation. Of these, only transformation of the product adds value.
A figure in Frederick Winslow Taylor’s… Confidence Intervals for Proportions and Poisson MeansAttribute data are better than no data, but that’s about the best you can say of them
Tue, 04/05/2016 - 00:00
Experiments that might require a handful of real-number measurements (variables data) could need hundreds or more attribute data for comparable power, i.e., the ability to determine whether an experiment improves performance over that of a control…