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Do You Have an Organizational Purpose, or Is It Mere Propaganda?

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In a recent blog of mine about CEO challenges and opportunities in 2022, the

Avoiding Modern-Day Vaporware and Other Product Launch Mishaps

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Photo by Alexander Grey on Unsplash
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In 1982, when asked about the state of the company’s Xenix operating system, a Microsoft engineer reportedly called it “vaporware“ to indicate that the operating system had really not

Educators Can Help Make STEM Fields Diverse

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Jen, a student I taught early in my career, stood head-and-shoulders above her peers academically. I learned she had started off as an engineering major but switched over to psychology. I was surprised and curious.

Combining Digitalization and Service Excellence Is a Win-Win

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The ISO Foresight Trend Report highlights global trends across multiple industries that will shape strategic decision making for a better future.

Eight Reasons Why You’re Struggling With Your Workforce

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You’ve heard the questions from your manufacturing colleagues: “Where are all the good people these days?” “Why don’t people want to work anymore?” and, “Why can’t people show up on time and ready to work?”

Using the Baldrige Excellence Framework to Improve Organizational Resilience and Sustainability

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The purpose of this article is to highlight actions that organizational leaders can implement to help improve organizational resilience and sustainability.

OpusWorks S.O.A.R. 2022 Conference

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Over two days, engage in eight unique best practice sessions with 11 process improvement and thought leaders at S.O.A.R. 2022, OpusWorks’ annual virtual conference.

Being in the Ohno Circle

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In today’s column, I’m looking at the Ohno Circle in light of German philosopher Martin Heidegger’s 

Getting On-the-Job Training Right

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Despite our best efforts, it’s not as easy as it looks to get the job training equation right.

Does Capability Require Normality?

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"Normal"  Credit: Mo

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Many people have been taught that capability indexes only apply to “normally distributed data.” This article will consider the various components of this idea to shed some light on what has, all too often, been based on superstition.

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