Does this sound familiar? The keynote speaker is talking a mile a minute as you scramble to take notes on her every word. Your hand cramps, and then it’s over. Speaker bows to a standing ovation while you sit perturbed, knowing you missed some things. But angst arrives as you look over your notes and realize you can’t read your handwriting!

Organizations worldwide stand to lose an estimated $9 billion in 2018 to employees clicking on phishing emails. We hear about new phishing attacks regularly from the news and from our friends. So why do so many people still click? NIST research has uncovered one reason, and the findings could help CIOs mount a better defense.

Editor’s note: This story is part of Map to the Middle Class, a Hechinger Report series looking at the good middle-class jobs of the future and how schools are preparing young people for them.

The program had to be a scam. Why would anyone, she wondered, pay her to go to college?

How do workers move up the corporate ladder, and how can they maximize their career mobility?

Let’s say a store has been selling large snow shovels for $15. The morning after a major snowstorm, the store raises its price to $20. Is this acceptable?

Some of the most celebrated education reform efforts today serve to make instruction more difficult. Personalized learning, project-based learning, mastery-based learning—they all require more work of teachers and more work of students.

Although automation has been successful in replacing repetitive, simple tasks, the human workforce still plays a critical role in manufacturing. Even the most sophisticated and automated manufacturing operations rely on human operators to configure, run, and properly maintain production equipment.

Does your organization benefit from lessons learned? Does it learn from previous quality issues? A vast amount of learning takes place every day in every manufacturing facility. Do global manufacturing companies share experiences gained from resolving quality issues between overseas plants? And what will they gain if they do?

Studies show that decisions made during the first few months of a CEO’s tenure are disproportionately important in determining his success. However, several issues—unique to CEOs and often overlooked—complicate or even cloud good decision making.

Tensile testing of materials is critical to a wide array of industries, which means preparing specimens for testing is equally important. If a specimen is not prepared correctly, the test results will be inaccurate; this is costly if a material fails a test that it should have passed, and potentially catastrophic if it passes a test it should have failed.