Training Article

Iffet Turken’s picture

By: Iffet Turken

The world faces a new crisis situation more or less every day—be it political, economic, or humanitarian. Wherever a crisis is experienced, echoes are felt around the globe. In the digital age, social media conveys crises in real time, resulting in rich portfolios of pictures, videos, written records, and more.

Lolly Daskal’s picture

By: Lolly Daskal

After decades of coaching powerful executives around the world, I have observed that leaders rise to their positions relying on a specific set of values and traits. But in time, every executive reaches a point when his performance suffers and failure persists. Very few understand why or how to prevent this.

Morten Bennedsen’s picture

By: Morten Bennedsen

Employee absenteeism is a problem for companies everywhere. When employees are away from the office, for good reasons or not, the cost has been measured at somewhere around 4 percent of the world’s gross domestic product. Absences lead to delayed work, colleagues take on more, and projects are hampered, thus reducing productivity for the firm as a whole.

Mike Richman’s picture

By: Mike Richman

On our most recent episode of QDL from this past Fri., April 14, 2017, we took a close look at innovation and engineering. Here’s a quick recap:

Steven Sweldens’s picture

By: Steven Sweldens

The tide of popular opinion seems to have turned against multitasking. Recent articles scoff at the notion that people could satisfactorily complete more than one activity at a time, labeling it a myth and a fallacy. This purist pushback in the press mirrors common resentment among professionals at the expectation to adjust to the constant flux that digital technology has brought to daily life.

Peter Robustelli’s picture

By: Peter Robustelli

The largest problems facing businesses isn’t competition, globalization, or access to capital. It is something else, something embedded in the fabric of organizations as their most important asset. Human capital, the people who make organizations work, is one of the largest single issues being faced in today’s business environment.

Thomas R. Cutler’s picture

By: Thomas R. Cutler

Two years ago, the marketing research division of Florida-based TR Cutler Inc. interviewed CEOs of privately held manufacturing operations in North America and reported that their top fear was a lack of communication with employees due to the inability to motivate or inspire the workforce. That research was recently replicated, and while communication breakdowns are still the No. 1 fear, the reasons and importance are quite different: It’s about communicating with a multicultural workforce.

Sean Lynch’s picture

By: Sean Lynch

You’d like to address a potentially sensitive topic with a neighbor, co-worker, or boss, and you dread it. It might turn ugly. You fear an unpleasant reaction.

Mike Richman’s picture

By: Mike Richman

If there’s one thing that separates those who do things in an average way and those who do those same things in an extraordinary way, it’s passion. This sense of intense interest, excitement, and focus drives the authentic pursuit of excellence, even (or perhaps, especially) in the rather mundane realm of customer service.

John Killam’s picture

By: John Killam

A U.S. Air National Guard veteran, a high school dropout, a person with a background in sales, and a family man who hadn’t been in a classroom for 20 years; four men on very different paths that ultimately led to one destination: the Massachusetts Manufacturing Extension Partnership’s (MassMEP) Accelerated CNC Program.

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