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Donald J. Wheeler
Capability ratios are widely used and sometimes misunderstood. The computer will gladly offer up values of each of the commonly used capability and performance indexes. Yet there is little...
    Sustainable performance improvement is simply impossible without a firm handle on the precepts and tools of statistical process control (SPC). It is for this reason that we cover industrial statistics so frequently here at Quality Digest. After all, as the great Scottish physicist and engineer...
    Lean, also known as “lean manufacturing” or “lean production,” focuses on maximizing customer value by removing waste and eliminating defects. Lean tools are about understanding the process, looking for waste, preventing mistakes, and documenting what you did.  Let’s look at five lean...
    Control charts take data about your process and plot it so you can distinguish between common-cause and special-cause variation. Knowing the difference is important because it permits you to address potential problems without over-controlling your process. Control charts are fantastic for...
    In theory, a production process is always predictable. In practice, however, predictable operation is an achievement that has to be sustained, which is easier said than done. Predictable operation means that the process is doing the best that it can currently do—that it is operating with maximum...

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By: CorDEX Instruments

Dawn Keller’s picture

By: Dawn Keller

I really can’t make this stuff up.

I wrote a post a couple of years ago titled: “How to Talk to Your Kids About... Quality Improvement,” in which I lamented about Community Hero Day in my daughter’s first-grade class and the need to explain to her why I wasn’t at the “community-hero level” of classmate Maggie’s mommy, the pediatrician.

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