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Is Your Actionable Insight Limited by Your Communication Skills?

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Does your use of probabilities confuse your audience? Sometimes even using numbers can be misleading.

The Cumulative Sum Technique

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The cumulative sum (or Cusum) technique is occasionally offered as an alternative to process behavior charts, even though they have completely different objectives. Process behavior charts characterize whether a process has been operated predictably.

Does Capability Require Normality?

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"Normal"  Credit: Mo

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Many people have been taught that capability indexes only apply to “normally distributed data.” This article will consider the various components of this idea to shed some light on what has, all too often, been based on superstition.

Data Science Paves the Way for Road Safety

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As municipalities clamor for a slice of President Biden’s $1.2 trillion infrastructure spending bill, one Johns Hopkins scientist is re-examining one of the basic elements of road-building: Determining the width of road lanes.

How Classifying and Fixing Dirty Data Can Help Even Those Using Spreadsheets

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All too often the topic of fixing dirty data is neglected in the plethora of online media covering artificial intelligence (AI), data science, and analytics. This is wrong for many reasons.

Eight Marketing Mistakes to Avoid at All Costs

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Do you ever feel like you’re spending money like crazy on marketing and getting little or nothing in return? If so, you might be tempted to pull the plug on marketing altogether. That would be a big mistake.

Analyzing Observational Data

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"Establishing a timeline" Credit: WRme2

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Most of the world’s data are obtained as byproducts of operations. These observational data track what happens over time and have a structure that requires a different approach to analysis than that used for experimental data.

The Ghost of Quality Future

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I’m a chemical engineer. The fundamentals of the chemical engineering profession were laid down 150 years ago by Osborne Reynolds.

Deming Speech 1978: ‘Quick Review of Some New Principles of Administration’

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In the 1950s, Eizaburo Nishibori, a member of JUSE, and Sigeiti Moriguti of Tokyo University invited W. Edwards Deming to lecture on statistical methods for business in a session sponsored by the Keidanren, the most prestigious society of Japanese executives, under the leadership of its chairman, Ichiro Ishikawa (also president of JUSE).
Credit: The Deming Institute

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Editor’s note: The following is from a transcript of a forgotten speech given in Tokyo in 1978 by W. Edwards Deming for the Union of Japanese Scientists and Engineers (JUSE). Because the original was a poor photocopy, there are small portions of text that could not be transcribed.

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