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Gemba Gemba

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You’ve heard of Bam Bam, Duran Duran, Zsa Zsa, so-so, tutu, and Reverend Tutu. And now we have... Gemba Gemba! But what is Gemba Gemba?

Methodological Errors in Lean for Higher Ed

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As both a participant and witness to the practice of lean management in higher education, I’d like to point out methodological errors in relation to how lean is practiced in industry.

Preaching to the Choir

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I recently had a dream in which Adrian Bass, a colleague and friend for whom I have much admiration, asked me why I still care about quality management after all these years.

Plot the Data

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Lean

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Ten Statistical Terms Designed to Confuse Nonstatisticians

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Statisticians say the darnedest things. At least, that’s how it can seem if you’re not well-versed in statistics.

Do You Want Six Sigma or Quality?

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Combining Tools of the Past and Present

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Just 100 years ago, very few statistical tools were available and the field was largely unknown. Since then, there has been an explosion in available tools, as well as ever-increasing awareness and use of statistics.

The Economics of Project Management

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I have discussed the economics of project management numerous times in presentations all over the country, and based on the response to my message, I have to conclude that many people just don’t get it.

Properties of Probability Models, Part 1

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Pagination

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