Tom Taormina, esteemed quality consultant and long-time contributor to Quality Digest, has passed away.

I heard an interesting twist on an old question the other day. People always ask the classic, “What keeps you up at night?” question. (By the way—don’t ever ask that of your interviewer during a job interview.

For decades, Six Sigma has been the gold standard in process improvement—a proven methodology for reducing defects, improving yield, and driving measurable operational gains. It delivered tremendous value in manufacturing, healthcare, and financial services.

Ready for that long-awaited summer vacation? First, you’ll need to pack all items required for your trip into a suitcase, making sure everything fits securely without crushing anything fragile.

On April 8, 2025, a driverless Zoox robotaxi misjudged an approaching vehicle, braked too late, and sideswiped it at 43 mph on the Las Vegas Strip.

On Dec. 21, 2022, just as peak holiday season travel was getting underway, Southwest Airlines went through a cascading series of failures in its scheduling, initially triggered by severe winter weather in the Denver area.

This past weekend I engaged in one of my favorite activities as a beekeeper. I got to catch a swarm of bees.

(EMAG: Farmington Hills, MI) -- Manufacturers across North America face growing pressure to increase output while controlling costs and managing a shrinking labor pool.

Hearing aids, mouth guards, dental implants, and other highly tailored structures are often products of 3D printing.

When quality failures go public, it’s not just your product on the line—it’s also your reputation, compliance status, and workforce morale.