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The Quality Digest Roadshow

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We’re making a new documentary series.  Season 1 is all about metrology (the science of measurement): QualityDigest.com/Roadshow. You’ll love it.

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I’m thrilled to announce something we’ve been working on for a year and a half—a project that took us 30,000 miles across America and into the heart of industries that most people never see. On Nov.

The Power of Fun at Work

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When most people think about work, fun probably isn’t the first word that comes to mind. Deadlines, meetings, and spreadsheets? Sure. But laughter, camaraderie, and a little silliness? That often feels like a luxury, not a priority.

Quality Management During Manufacturing Changes

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Change is inevitable in manufacturing. Controlling change effectively distinguishes industry leaders from quality-deficient, recall-plagued, and regulatory-troubled companies.

What the %@$# Is Metrology?

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Literally, everything that surrounds us has been measured—and I do mean literally.

The Evolution of Maintenance

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What once seemed like the future of work is fast becoming present-time reality on factory floors worldwide as artificial intelligence (AI) evolves from experimental technology to practical tools that directly affect daily operations.

3D Scanners Keep WTR Race-Ready and Drivers in Control

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In motorsport, performance isn’t defined by a single factor. It’s the sum of countless details, each playing a decisive role when pushing speeds up to 200 mph (320 km/h).

Digitalization: Next Stops on Your Journey

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Simply put, we live in a digital world—both in our personal lives and on the job. In manufacturing, challenges abound.

Building a Strong EQMS Foundation

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When organizations implement an enterprise quality management system (EQMS), the instinct is often to begin with high-visibility processes like corrective and preventive action (CAPA) or supplier quality.

Is the Pharmaceutical Industry Missing Out on FMEA?

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My June 2025 article, “How to Avoid FDA Warning Letters,” points out that inadequate corrective and preventive action (CAPA) is a major reason

The Importance of Diversifying Your Business

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I had a great conversation with a friend of mine. He was bemoaning the fact that his company was almost completely dependent on one huge customer. He saw the inherent risks in that relationship but confessed that his organization had a bad habit it couldn’t kick.

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