A significant change in ISO 9001:2026 involves separate actions to address risks and opportunities.

The background: Managing power in data centers is process-critical and extraordinarily complex.

Digital transformation and technologies such as artificial intelligence or the internet of things (IoT) aren’t just changing our society; they’re revolutionizing how we do business.

Corrective and preventive action (CAPA) is the backbone of any quality management system. It’s where problems get solved, risks get reduced, and processes become more robust. Yet in many organizations, CAPA has become little more than a documentation exercise.

Three years ago, I’d never heard the term biomedical equipment technician (BMET). I didn’t know the field of healthcare technology management (HTM) existed.

Southern politicians often have a homespun way of making a point. A few years ago, a candidate for a small-town sheriff’s election was overheard saying, “Criticize my drawl, you make me laugh. Criticize my views, you make me listen.

Torque wrenches—and the people who use them to build and maintain planes—are unsung heroes of the skies.

The era of the unlimited, always-on, general-purpose AI agent is ending. Subscriptions weren’t priced for behavior that never sleeps, and a monthly plan burning thousands of dollars in computation was never going to survive the unit economics.

Happy spring! Here’s a story about “Toast Kaizen” that I’ve never told.

Jack Welch, the legendary General Electric CEO, was infamous for firing the bottom 10% of his workforce every year, without exception. The company’s market cap rose substantially during Welch’s tenure, but his “rank and yank” ritual was divisive.