Have you ever wished your control charts were better? More effective and user-friendly? Easier to understand and act on? I’ll share some simple ways to make statistical process control (SPC) monitoring more effective in Minitab.

Ben Recht is looking for problems. He develops mathematical strategies to help researchers, from urban planners to online retailers, cut through blizzards of data to find what they're after.

Here’s a little quiz: Imagine you’re going to your local grocery store to buy some milk. How would you like the store employees to interact with you?