To summarize my last three articles, most improvement approaches come out of the same theory and are based on the assumption that everything is a process.

How often do you stop to think about the ubiquitous “Made in China” label? If you’re a China lawyer, you should think about it almost every day.

Ugh, your process is producing some parts that don’t meet your customer’s specifications. Fortunately, after a little hard work, you find a way to improve the process.

Let me start off by saying that I’m not one to judge... unless someone actually asks me to.