Utility NERC Compliance Programs Challenged by New Risk-Based Approach
If compliance with the North American Electric Reliability Corp.
Inside Quality Digest Live for Jan. 6, 2017
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Tariffs: Good or bad?
Credit: Ford Motor Company
Happy New Year one and all!
In case you missed it, our first 2017 episode of Quality Digest Live contained some great articles and discussion between myself and my co-host, Quality Digest editor in chief Dirk Dusharme. In the show, we covered:
Managing Motivation
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The art of motivation is firmly based on psychological and scientific principles. Credit: Wolf Science Center, Austria
Five Ways to Avoid the Pains of Being Orphaned by Your CRM Vendor
First of all, what does it mean to be orphaned by your customer relationship management (CRM) vendor? In short, it means that your CRM vendor sold you on a CRM product and for one reason or another forgot about you. Are you feeling left behind?