What to Do When Reality Smacks You in the Face
What happens to nine-ton elephants and two-ton cages?
The CEO rejected my proposal by explaining, “Susan, your problem is you keep creating nine-ton elephants for two-ton cages.”
Prioritize a QMS Process Automation or Risk Failure
Logically, if a process is ineffective, manual, or redundant, automate it.
Inside Quality Digest Live for May 19, 2017
The episode of QDL from this past Fri., May 19, 2017, offered a wonderful example of Dirk geeking out about NIST and innovation in metrology, not to mention a great interview and a delicious take on the power of chefs as leaders.
3D Printing Method Creates Shape-Shifting Objects
(Georgia Tech News Center: Atlanta) -- A team of researchers from Georgia Institute of Technology and two other institutions has developed a new 3D printing method to create objects that can permanently transform into a range of different shapes in response to heat.
Brutal Prioritization
During times of excessive work and crisis, something has to give. Sometimes brutal prioritization is the only way to make it through challenging times with your sanity intact.
Low-Cost Carriers Lead Legacy Airlines for Passenger Satisfaction
“Customer satisfaction has never appeared to be a goal for airlines” says Claes Fornell, ACSI Chairman and founder.
Quality Digest Live -- May 19, 2017
Story links for May 19, 2017
Wasting Time Is the Biggest Risk of All
Plus: An interview with Violet Masoud of DNV