Innovation
I’m thrilled to announce something we’ve been working on for a year and a half—a project that took us 30,000 miles across America and into the heart of industries that most people never see. On Nov. 12, 2025, Quality Digest will premiere the first episode of The Quality Digest Roadshow, a 12-…
What once seemed like the future of work is fast becoming present-time reality on factory floors worldwide as artificial intelligence (AI) evolves from experimental technology to practical tools that directly affect daily operations. While algorithms can predict when a bearing will fail or when…
In motorsport, performance isn’t defined by a single factor. It’s the sum of countless details, each playing a decisive role when pushing speeds up to 200 mph (320 km/h). From how a driver sits in the car to how the bodywork complies with strict regulations, accuracy can mean the difference…
In this article I want to explore an observation on how we make distinctions and what this reveals about the structure of our thinking. I’m inspired by the ideas in George Spencer-Brown’s Laws of Form and broader themes in cybernetics about how observers construct meaning.
The…
The use of artificial intelligence (AI) models, specifically generative AI, is growing. This has raised concerns about the effects on jobs in various professions. The quality profession is among them.
Like it or not, the quality profession has been disrupted. This occurred before…
I grew up outside Pittsburgh, widely known as “Steel City.” Although the city is no longer the center of steel or heavy manufacturing in America, its past remains a proud part of its identity.
Like many Pittsburghers, my family’s story is tied to this industrial legacy. My…