Michael Causey’s picture

By: Michael Causey

Paula Oddy’s picture

By: Paula Oddy

Changes to the global economy during the last two decades have dramatically altered the landscape of business and industry. Globalization has enabled an ever-lengthening supply chain, which confers greater complexity and risk to every step of the process, whether for material goods or for services. Manufacturers are long familiar with this equation, but companies in the service and transactional sectors must now be mindful of the increased risk that comes from outsourcing and offshoring.

Dawn Marie Bailey’s picture

By: Dawn Marie Bailey

Should an organization embrace risk or spend millions of dollars a year to avoid it? How do you know when a particular strategy is best?

Timothy Woodcome’s picture

By: Timothy Woodcome

An integrated management system (IMS) combines multiple management system standards to which an organization is registered. The management systems are developed, implemented, and maintained via one system with processes that cover each standard’s requirements.

By: Paul Sagar

Electronic temperature compensation has been successfully applied to shop-floor gauges for more than 25 years. It’s become a mature technology and proven to be one of the most easily cost-justified means to achieve gauge correlation and eliminate the most common cause of high-resolution gauge error, namely temperature. Yet it is still poorly understood and commonly undervalued.

Karleen Bacoccini’s picture

By: Karleen Bacoccini

This month, the International Automotive Task Force (IATF) published IATF 16949, the standard for automotive quality management systems. In this article I’ll provide background on the origins of this important industry standard, summarize the key changes from its predecessor, ISO/TS 16949, and offer guidance on achieving certification to the requirements of the standard.

Kade Moody’s picture

By: Kade Moody

Is the following statement true or false? The new revenue recognition standard will have only a minimal effect on my accounting practices and policies. I hope that statement is true for your organization, but I think for many healthcare systems, the answer is false.

NQA’s picture


For companies that are registered to more than one management system, integrating them makes a lot of sense. Combining your management systems provides greater benefit than running separate management systems in parallel. An integrated management system (IMS) can help reduce duplication and improve efficiency.

Christine Schaefer’s picture

By: Christine Schaefer

Every year a new cohort of Baldrige Executive Fellows gains intensive knowledge about leading organizations to excellence through cross-sector, peer-to-peer learning hosted at the sites of Baldrige Award recipients. Every Baldrige Fellow completes a capstone project as part of the executive leadership program.

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