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Challenges and Risks of Generative AI
Gleb Tsipursky
As organizations increasingly integrate generative AI (gen AI) to boost productivity, innovation, and competitive advantage, they encounter a host of challenges. Many face resistance to change, fears of job displacement, and concerns about data privacy. Understanding and overcoming these…
The Present State of American Manufacturing
Yushiro Kato, Quality Digest
The state of American manufacturing is in dire need of improvement. For decades, the U.S. economy has been transforming into a service-based model while the manufacturing power we associate with the American postwar capacity of the 1950s and ’60s has dispersed offshore. This slow degradation of U.…
How the Metrology Office Will Evolve in the Next 10 Years
Gary Peacock
W ith the rapid digital transformation of manufacturing, including technologies like cloud solutions, digital twins, next-generation devices, automation, and AI, the role of metrology is poised for a transformative evolution. What can we expect from new quality systems, and how is the metrology…
What Is Access Control?
ISO
A customer calls asking for details about how they are registered in your company’s database so they can make sure their information is updated. You get a phone call from a business partner who needs to contact your colleague and asks you to check her calendar to see when she’s free. Although in…
Go Ahead, Make Mistakes
Mike Figliuolo
As leaders, we say we want our people to be empowered to go out and make decisions. We say we’re OK with them making mistakes, and we’ll still support them making decisions on their own. But not really. I’m lucky to have a huge leadership lab in the form of the SmartBrief on Leadership weekly…
The Jet in Pneumatic Gauging: A Practical Viewpoint
Anil More
The jet in pneumatic dimensional (or air) gauging is the mechanical part of the sensing probe—air plug gauge, air ring gauge, air caliper gauge—through which compressed air is directed onto the part under measurement. In its simplest form, we have two jets working in tandem facing in opposite…
Assessing Industrial Artificial Intelligence Applications
Michael Sharp
Welcome knowledge seeker! Do you feel dazzled and awed by the great potential of artificial intelligence (AI)? Perhaps hesitant or lost when terms like convolution, deep learning, or autoencoder are thrown around? Well, fear not, for you’ve come to just the right place. You don’t need to be a…
Impact vs. Time: A Leader’s Guide to Slow Productivity
Cal Newport
The goal: Using proven strategies, cut the clutter to focus on core priorities. Nano Tools for Leaders—a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management—are fast, effective tools that you can learn and start using in less than 15 minutes…
How Can You Make Your Customer Strategy Fun?
Chip Bell
Is your organization about fun? How often do your customers giggle? How much of your business strategy is about funniness—not just entertainment, but customer experiences made joyful by design? What are your customers’ principal memories of their encounters with your organization? Before we go too…
Standardizing Innovation
Akhilesh Gulati
In the ever-changing world of quality management, the intersection of innovation and standardization offers both exciting opportunities and tough challenges. Maria, a dedicated and certified quality professional, struggled with the concept of “standardizing innovation”—something that seemed like an…
Six Ways HR Leaders Can Support Underperforming Employees
Brett Farmiloe
Struggling with underperforming team members while trying to maintain a positive work environment? To help navigate this delicate situation, we’ve turned to insights from CEOs and human resources managers. We’ll explore six effective strategies HR leaders use to support and guide underperforming…
Are Remote Elements Right for Your Next Study?
Chris Rush
The U.S. Food and Drug Administration (FDA) recently published new guidance on conducting clinical trials with decentralized elements. It offers recommendations for sponsors, investigators, CROs, and other parties that are interested in implementing decentralized clinical trials. By issuing this…
The Power of Quality Management Software
ISO
From small family-run companies to tech giants, the business world is changing at an unrelenting pace. Amid a constantly evolving economic landscape and sometimes dizzying technological advances, one thing remains constant: the need to maintain the highest level of quality. Whether manufacturing a…
Improving Safety, Quality, and Sustainability Through Third-Party Certification
Anthony Hardy
In a competitive manufacturing industry, meeting high standards is crucial to quality, sustainability, and safety. While it can be challenging to earn customer trust and establish a positive brand reputation, third-party certifications to standards such as IATF 16949: Automotive Quality Management…
A Secret of Effective Data Analysis
Donald J. Wheeler
Managers are commonly fed a diet of report-card data. These data have usually been aggregated into summaries, averages, and totals to characterize the big picture. As useful as such summaries can be, they can also be an obstacle to an effective analysis. Here, we’ll learn how to avoid this obstacle…
Leveraging Third-Party Logistics Providers to Improve Your Supply Chain
Charlotte Sanders
Businesses are always searching for methods to improve supply chain operations and increase customer satisfaction in today’s smart business world. Leveraging third-party logistics (3PL) providers is one of the most effective strategies for enhancing customer satisfaction and supply chain efficiency…
Finding the Balance for Internal and External Calibrations
George Schuetz
Whether you’re a small machine shop or a large multimillion-dollar manufacturing giant, there’s no doubt you use dimensional gauges to maintain the standards for quality in your production. The accuracy of these dimensional measuring instruments must be periodically checked to ensure that they’re…
Cost-Effective CMMS Software for Modern Maintenance Management
James Chan
Limble CMMS has recently been recognized by Research.com, a reputable academic research platform, for its exceptional performance in the field of computerized maintenance management systems (CMMS). In its detailed review, Research.com names Limble as one of the top CMMS software solutions,…
Startup Turns Mining Waste Into Critical Metals for US
Zach Winn
At the heart of the energy transition is a metal transition. Wind farms, solar panels, and electric cars require many times more copper, zinc, and nickel than their gas-powered alternatives. They also require more exotic metals with unique properties, known as rare earth elements, which are…
The False Economy of ‘I’ll Do It Myself’
Mike Figliuolo
We’re constantly seeking ways to both improve our business but save money at the same time. That can lead to the dangerous dynamic of “I’ll do it myself.” Doing more with less can turn us into idiots. Our hubris and arrogance puts our idiocy into action. Sorry—I got a little ranty right out of the…
Creating the Perfect Thanksgiving Meal
Stephen Dombroski
Thanksgiving dinner: the annual marathon of kitchen chaos, time crunches, and the occasional family squabble over cranberry sauce. For many, it’s the ultimate test of culinary coordination. But the truth is, organizing this feast has more in common with a modern production line than one might…
The Truth About Return-to-Office Headlines
Gleb Tsipursky
In recent months, headlines have proclaimed that companies like Amazon are demanding that employees return to the office in droves, signaling the end of the flexible work era. However, contrary to these attention-grabbing headlines, reliable and objective data from sources like the U.S. Bureau of…
Nature’s Lessons: Creating a Greener Future for Manufacturing
Abheek Chatterjee
Manufacturing is critical to our way of life. Without it, we wouldn’t have the supplies, food, clothing, electronics, and other things we use every day. However, manufacturing also produces waste that often ends up in landfills or oceans.  Looking at natural ecosystems provides a different…
Solar Energy: Harnessing the Power of the Sun
ISO
The clock is ticking. Our planet is heating up, and with every passing day the stakes rise. Wildfires, floods, and storms are no longer distant headlines; they’re unfolding right on our doorstep. Humanity stands at a crucial turning point. But amidst the climate crisis, a powerful ally emerges from…
What Is Construction Equipment Maintenance?
James Chan
Construction is an asset-intensive industry. Companies depend on building equipment, power tools, construction vehicles, and all heavy machinery for essential functions like excavation, construction, and demolition. This equipment must always be kept in safe, proper, and optimal working order so…

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