All Features
Tom Pyzdek
Today I received a sales call from a person interested in becoming a certified Six Sigma Black Belt. He had what I call a "can't do" personality. This is the diametric opposite of the "can do" person. This type of individual looks for reasons why a particular thing can't be done. How about a…
Tracy Willis
Do you hear Six Sigma professionals express frustration that the organization does not support their efforts?
Are there department heads in your life who have complained that their Six Sigma professionals are not delivering the needed results? And that each project is too time-consuming?…
Aaron Sabino
The aerospace sector has the most stringent quality standards in the world. The big name manufacturers and their suppliers are constantly adapting new technologies to speed up inspection while maintaining tolerances that are tighter than most other businesses. With laser trackers becoming smaller…
Georgia Institute of Technology
In 2008, Children’s Healthcare of Atlanta saw more than 170,000 patients across all three of its three emergency departments. That kind of volume demands an effective and efficient process, and staff spent the past three years developing a master facility plan to do just that. However, moving into…
Quality Transformation With David Schwinn
When I started at General Motors (GM) in the 1960s, we were the biggest and best company in the United States and most of the world. As a matter of fact, I believe that only a couple of state industries in Russia surpassed the number of people that GM employed. Many of us, observing the poor…
Bill Kalmar
Before some of you fact checkers write me to explain that locoism is a disease cattle contract by eating loco weed and a malady not inflicted on humans, let me assure you that there are some in our society who dine on this delicacy every day, based on their actions. There are a lot of loco service…
Tom Pyzdek
In a recent post on the Evolving Excellence blog, Bill Waddell tackles one of my pet peeves: activity-based costing, or ABC. Few things do more harm to lean Six Sigma than this method of accounting. In fact, it is my opinion that the accounting systems used by U.S. businesses are responsible for a…
Stewart Anderson
Just the other week, I had the privilege of visiting with three or four companies that were doing lean process improvement. In every visit, each company invited me into their “war room” where they took great pride in showing me their process and value-stream maps and the other trappings of their…
Imagine a soldier's uniform made of a special fabric that allows him to look in all directions and identify threats that are to his side or even behind him. In work that could turn such science fiction into reality, MIT researchers have developed light-detecting fibers that, when woven into a web…
Stacey Corbin
Joyalukkas Jewellery is one of the world’s favorite jewelers, with a retail chain of more than 70 showrooms across the Middle East, India, and Europe. The company has grown over the past two decades to become a household name for the wide range of contemporary, ethnic, and traditional jewelry it…
Matt Edison
"Innovate at all costs!" This is the exhortation from innumerable business articles and best-selling business books. These authors describe how to innovate but fail to include how to find the time to innovate. What's needed is a tool to help find the time to think about and act on innovation. The…
Mary F. McDonald
I remember reading a book when I was younger, about a girl who was separated from her family during the Westward Migration, and forced to live on her own in the wilderness of early spring in 1860s America (unfortunately I don’t remember the name of the book). At one point in the adventure, the …
Steven Ouellette
Have you ever met people who “do” statistical process control (SPC) only to get some screwy-looking control chart, and then text: OMG I H8 SPC! (If you don’t understand that, ask your nine-year-old child or grandchild.)
Last month we saw how it is not a failure of SPC, but rather an EBKAC (…
Mettler-Toledo
(Mettler-Toledo Inc.: Columbus, Ohio) -- Marzipan has its origins in the Orient, where it was served at the caliph's table as a special delicacy, and for a long time in Europe, marzipan could only be enjoyed by the elite such as crowned heads, princes, and ladies of court. Today, Niederegger…
Mettler-Toledo
(Mettler-Toledo Inc.: Columbus, Ohio) -- Marzipan has its origins in the Orient, where it was served at the caliph's table as a special delicacy, and for a long time in Europe, marzipan could only be enjoyed by the elite such as crowned heads, princes, and ladies of court. Today, Niederegger…
David DeVowe
With the proliferation of 3-D scanning technologies, many options are available for obtaining an electronic 3-D file of a scanned object. The quality of results varies widely. Of those that have experienced poor results, some complain about the accuracy of the data. Others have voiced concern over…
Denise Robitaille
A father and his son were going to market. Their donkey was laden with the vegetables from their garden and assorted wares they were going to sell. The young son became tired and so his father lifted him up onto the donkey so that he could ride for a while. Shortly thereafter, they passed through…
Richard A. Vincins
Through the 1990s, the application of a quality system relied primarily upon the Food and Drug Administrations’ (FDA) good manufacturing practice requirements or the FDA 21 CFR Part 820 Quality System Regulation. At that time, the international standards for quality management systems (QMS) were…
For process manufacturers, regular calibration of instruments across a manufacturing plant is common practice. In plant areas where instrument accuracy is critical to product quality or safety, calibration every six months—and even more frequently—is not unusual. However, the final step in any…
Akhilesh Gulati
We usually focus on lean and Six Sigma concepts as ideas for providing improvement. But there are many other approaches around the world that are insightful and worth noting as lessons learned for business and other organizations. For example, during the month of April 2009, an estimated 714…
Barry Johnson
When someone mentions design for Six Sigma (DFSS), the initial thought usually turns to developing new, innovative products. While DFSS has its roots in product development, individual components of the toolset can be applied in a variety of ways.
Recently, the use of DFSS has exploded in…
Ultrasonic leak detection has been used for a variety of applications ranging from energy reduction by locating compressed air leaks to quality assurance inspections, such as locating wind noise and water leaks in automobiles. The secret to success is to understand the nature of what type of leak…
Phillip Smith
Automated inspection and gauging systems can help companies to improve overall product quality and grow their business while reducing manufacturing costs, helping them to become more competitive in this difficult business climate. Whether they are producing automotive, medical, consumer, or…
Davis Balestracci
“I suffer simultaneously from amnesia and déjà vu. I have the feeling that I keep forgetting the same thing over and over again.”
—Steven Wright (surreal comedian)
It all seems so logical, doesn’t it? Focus on processes, improve your organizational decision making through utilizing quality…
Gary Johanning
Three-dimensional (3-D) assembly refers to the use of high-accuracy, in-place, 3-D coordinate measurement devices for the digital assembly of parts. This process is often referred to as computer-aided manufacturing (CAM) or gaugeless manufacturing. Whatever the name, 3-D assembly is replacing…
