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Circles
‘From laughing tots in Haitian preschools to inner-city gang members to top executives in global corporations, people everywhere are gathering in circles. These circles are generating trusting relationships among people with long histories of antagonism; promoting healing among people suffering…
Guided by Gurus
A list of quality gurus can range from just a few individuals to 50 or more. Several people make it onto most lists: W. Edwards Deming, Joseph Juran, Armand Feigenbaum, Phil Crosby, and Walter Shewhart, all from the United States; and Japanese quality practitioners Karou Ishikawa and Genichi…
Michigan Metrology Helps Further the Understanding of Surface Texture
(Michigan Metrology: Livonia, MI) -- Michigan Metrology, experts in solving problems related to surface roughness, wear, texture and finish, is making available three tools to aid the understanding of surface roughness measurement and the proper use of surface texture parameters. Surface finish/…
Innovators Are Pattern Breakers
During the last five years or so I’ve been asked many, many times for my opinion about corporate innovation. Why is there so much demand for corporate innovation, yet so little practical result? One could stipulate a number of reasons, including: • Lack of time or bandwidth • Focus on efficiency…
Stop Sabotaging Your Company
My phone wasn’t working, so I got in touch with my phone-line provider. Two technicians came to my house expecting to fix my line, but they worked for more than an hour until they admitted they had no idea how to correct the problem. These technicians were maybe 25 years old. I heard one of them…
Brave New Workplace
Lately the momentum to outdistance a nagging sense of being left behind has accelerated for businesses. So many predictions about the digital workplace come tinged with a sense of urgency that it’s hard not to feel chivvied by time and circumstance. No matter that the future of doing business is…
Risk Management in ISO 9001 and ISO 14001
In the years since ISO 9001 and ISO 14001 were first published, many organizations have followed the models of these standards in designing their own management systems. However, many of those systems haven’t been utilized to effectively manage risk. Many have been minimally developed to meet…
Risk Management in ISO 9001 and ISO 14001
In the years since ISO 9001 and ISO 14001 were first published, many organizations have followed the models of these standards in designing their own management systems. However, many of those systems haven’t been utilized to effectively manage risk. Many have been minimally developed to meet…
New Quality Management Software Helps Medical Device Companies Get to Market Faster
(greenlight.guru: Indianapolis, IN) -- greenlight.guru recently announced the public release of its cloud-based quality management software exclusively for the medical device community. greenlight.guru allows medical device manufactures to bring new products to market faster while reducing risk by…
Automatic Five-Axis Inspection of Aerospace Components
There are several methods for inspecting laser-drilled and electrical discharge machined cooling holes on aircraft engine turbine blades, vanes, nozzles, heat shields, and other similar parts. These holes are essential features of the cooling systems that protect critical components against the…
Everything I Needed to Know About Risk-Based Thinking I Learned From Playing Billiards
The game of billiards offers a useful analogy to explain risk-based thinking and “risk to quality” (i.e., the risk to achieving quality objectives). Like any game, billiards involves navigating risk. Survival in an open global marketplace, like billiards, is also a game of risk. The association…
European Flow Measurement Workshop
(VSL: Noordwijk, Netherlands) -- VSL has announced the keynote speaker for this year’s European Flow Measurement Workshop (EFMW), scheduled for March 17–19, 2015, in Noordwijk, Netherlands. Reinier den Hertog, principal technical expert for metering, hydrocarbon allocation, and deferment…
The Power of Lunch
In  their 2009 study, “Managing Cross-Cultural Differences,” Frank Anbari and his collaborators looked at different project management (PM) practices across the globe and noted that project managers in the United States, the United Kingdom, and Australia ranked as the most “individualistic” in…
It’s Time to Dump ‘Management Commitment’
A rough draft of this column had been sitting in the “drafts” folder on my computer for several weeks. Rip Stauffer’s recent commentary, “Is Six Sigma Dead?” prompted me to dust it off and finish it. In my not-so-humble opinion, Six Sigma is not dead but “management commitment” sure is—or maybe…
Managing Product Quality Across the Global Supply Chain
Consumer packaged goods companies have a number of challenges to face in the global marketplace, including managing higher costs of raw materials and labor, complying with global regulatory requirements, and capturing market share through mergers and acquisitions. They also need to determine how…
How Pharma and Medical Device Manufacturers Can Streamline Compliance
(InfinityQS: Fairfax, VA) -- InfinityQS International Inc., the global authority on real-time quality and manufacturing intelligence, recommends five ways pharmaceutical and medical device manufacturers can use enterprise quality systems, manufacturing intelligence platforms, and automated device…
Getting Uncle Sam’s Help on 3D Printing Projects
Additive manufacturing (AM), or 3D printing, provides cost-effective solutions to vexing industrial problems. The series of tests and evaluations against requirements can often be thought of as experiments. Those experiments could be considered R&D from the point of view of tax law. Wait. What…
How Millennials Are Poised to Change the Supply Chain Industry
With supply-chain industry leaders lamenting a growing talent gap, tapping the millennial generation may be key to filling that gap. But how, exactly? A closer look at the generational characteristics emerging from the influence of digital technology and pervasive interconnectedness allows us to…
Bears Repeating: Given Two Different Numbers...
I have evolved to using fewer, simpler tools in my consulting and have never been more effective, as I commented upon in my last column. It made me ponder the relevance of much of what I learned in my master’s statistics program. Thinking of the most basic concepts, I decided to look up what the…
Farewell to Our Founder and Friend
The life of a man, especially a man like Quality Digest founder Don Dewar, is punctuated by a series of events that shape not only him, but those he touches as he moves through his life.  From his birth in Canada in 1928, to his emigration to the United States in his early twenties, through his…
Five Capabilities of Effective Quality Management System Software
When it comes to choosing quality management system (QMS) software for your organization, there is much to consider. Every QMS has nuances that may cause you to wonder what software will provide the most value and prove to be truly effective. Keep in mind there are basic quality management…
PolyWorks|Talisman Now Available for Android
(InnovMetric: Quebec, QC) -- InnovMetric Software is proud to announce that the PolyWorks|Talisman mobile app is now available for Android mobile devices. PolyWorks|Talisman is an app that boosts 3D measurement productivity on the shop floor. It allows probing and laser scanning operators to…
Third Dimension’s New Solution for Automotive Seal Gap Measurement
(Third Dimension: Bristol, UK) -- Third Dimension has developed a new innovative solution to solve the challenges of measuring automotive seal gaps. The solution is well proven in automotive applications, and has been tested with a leading luxury automotive manufacturer, accurately measuring gaps…
Foam Gaskets Seal In the Line of Fire
Kiekert AG, the global leader for automobile door lock systems, now uses digital cross scanners by Nikon Metrology to test the positions and dimensions of sealing lips on door and rear compartment locks. Tactile inspection methods are unable to correctly measure these touch-sensitive and complex…
Exact Metrology Installs New CT Scanner
(Exact Metrology: Cincinnati, OH) -- Exact Metrology, based in Cincinnati, Ohio, has acquired a new Metrology Grade GE Phoenix v|tome|x m, a CT scanner system with dual tube technology, nanofocus to 180Kv and microfocus to 300Kv, significantly expanding the company’s capability in 3D scanning to 2…

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