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Preaching to the Choir
I recently had a dream in which Adrian Bass, a colleague and friend for whom I have much admiration, asked me why I still care about quality management after all these years. You can substitute Six Sigma for quality management because, in my mind, they are both part of a larger belief system that…
The Case for Single Source Procurement
As a buyer of manufactured goods in China, how many suppliers do you use for production? Have you ever considered your supplier development strategy? Or, maybe you don’t really have a strategy for developing suppliers. If you’re accustomed to utilizing multiple suppliers, satisfied by the benefits…
Does Turning Off Air Conditioning in Your Car and Opening the Windows Save Fuel?
(SAE: Warrendale, PA) -- Consumers continue to be concerned about the fuel consumption of their vehicles, yet many are unaware of the effect that accessories have on fuel consumption. Vehicle air conditioning (A/C) is one of the highest energy-consuming accessories and has become standard…
Outside-In vs. Inside-Out Thinking
In the world of customer experience, what’s the difference between outside-in and inside-out? Inside-out thinking means your focus is on processes, systems, tools, and products that are designed and implemented based on internal thinking and intuition. The customer’s needs, jobs, and perspectives…
Twelve Services Leaders Must Provide for Their Teams
Great leaders get the best out of their teams by providing 12 core leadership “services.” The best leaders provide these services in an efficient and effective way. Every leader wants to give their team all the help they need—help that can come in many forms. How do leaders help their team…
Toyota’s Supermarket Method
In his book, Toyota Production System (Productivity Press, 1988), the original in Japanese was Toyota Production Method (Diamond Inc., 1978), Taiichi Ohno said: “The tool used to operate the system is kanban, an idea I got from American supermarkets…. A supermarket is where a customer can get (1…
<em>The Revenue Growth Habit</em>
(Wiley: Hoboken, NJ) -- Do you have trouble finding time during your hectic day to grow your business? Is your company stalled because you are too busy reacting to customer problems? Do you lack the funds to jumpstart an effective marketing plan? The Revenue Growth Habit gives business owners,…
Adjusting to the Internet of Things
If you don’t think the Internet of Things (IoT) matters, you’re wrong. If you don’t think the IoT is a big deal—a really big deal—you’re really wrong. Emerging technology that revolutionizes how information is shared and used disrupts many a well-entrenched business paradigm. Don’t think so? Ask…
ECM Teams with NPL to Introduce Preparatory Course for CMS Level-One Certification
(ECM: Topsfield, MA) -- ECM Global Measurement Solutions has teamed with the United Kingdom’s National Physical Laboratory to produce and market a comprehensive preparatory course for the CMS Level-One Certification examination. The course is offered to professionals in the field of 3D portable…
A Rigid Borescopic Fringe Projection System for 3D Measurement
The inspection and characterization of machine parts is still subject to research. Although optical means of measurement are very promising in respect to speed and precision, they are still not capable of measuring difficult-to-reach inner geometries. In this article, we will demonstrate our …
Creaform and Stratasys Announce Joint Marketing Agreement
(Creaform: Lévis, Québec) -- Stratasys Ltd. (Nasdaq: SSYS), a leading global provider of 3D printing and additive manufacturing solutions, announced a joint marketing partnership in North America with Creaform, a worldwide leader in portable 3D measurement solutions. This new partnership empowers…
Third Dimension Boosts International Presence of the GapGun with Five New Distributors
(Third Dimension: Bristol, UK) -- Third Dimension, manufacturer of the GapGun, the leading portable laser measurement solution, has boosted its international presence this year by appointing five new distributors: Introtech in Romania, Global Measurements in Mexico, Norcam in Portugal, EngiMA in…
Nikon Insight L100, the Ultimate CMM Laser Scanner Combining Productivity and Accuracy
(Nikon Metrology: Brighton, MI) -- Nikon Metrology introduces its latest CMM laser scanner, the Nikon InSight L100. During the last 20 years, Nikon Metrology has pioneered laser scanning and gradually sharpened the capabilities of this noncontact measuring technology. Nikon’s superior optics…
Hexagon Metrology Opens New Solution Centers
(Hexagon: North Kingstown, RI) -- Hexagon Metrology today announced the opening of two new Hexagon Metrology Solution Centers, in Milwaukee, Wisconsin, and Wilmington, Delaware. Located in premier areas of the country for manufacturing and technology, the offices will each include a training…
3D Metrology Software from FARO CAM2 Measure 10.5
(FARO: Lake Mary, FL) -- FARO Technologies Inc. (NASDAQ: FARO), the world’s most trusted source for 3D measurement, imaging, and realization technology, announces the release of CAM2 Measure 10.5, its latest software for the FaroArm, FARO ScanArm and FARO Laser Tracker. CAM2 Measure 10.5 leads…
An Inside Look at CT Scanning
Josh Schradin, one of the 3D Scanning specialists at Exact Metrology’s Cincinnati facility, recently completed a computed tomography (CT) scanning project involving aluminum castings measuring approximately 12 in. x 6 in. x 6 in. and weighing 10 to 15 pounds. The company’s new metrology-grade GE…
Setting Expectations for Your Next Metrology Job
In the business of metrology services, a critical part of the process is setting expectations with customers and their management teams. Setting the stage for any measurement or inspection job requires clear communication so that both parties understand what they will receive in return for…
Field Report: CMSC 2015
The 31st annual Coordinate Metrology Society Conference (CMSC), which concluded on July 23rd, delivered some fantastic career-enhancing opportunities for metrologists from 13 nations, representing leading research institutions as well as industries such as aerospace, space hardware, antenna,…
Why Taking Process Improvement Shortcuts Gets You Lost
I have a secret: I have the worst sense of direction of anyone I’ve ever known. I used to hide this personal failing because I feared it would undermine my professional standing. As a process consultant, I’m supposed to be the guy that shows you how to most efficiently get from Point A to Point B…
Plot the Data
Just, please, plot the data if you have gathered some time-to-failure data, or you have the breakdown dates for a piece of equipment. Any data really. It could be your review of your car maintenance records and notes and dates of repairs. You may have some data from field returns. You have a group…
Steady Medical Device Profit Climb, Especially for the Big Boys
A new Government Accounting Office (GAO) report, designed to shed light on what effect the medical device tax will have on the industry in the future, might have done a better job of taking us under the industry’s financial hood. The GAO, the nonpartisan counting-house arm of the federal…
MetrologyWorks Announces Industry First Smart Module for Heavy-Duty Rolling Stands
(MetrologyWorks: Buckner, MO) -- MetrologyWorks, the company specializing in all support systems and accessories for portable CMMs, is proud to announce its latest system, the industry-first Rhino Series heavy-duty rolling stand equipped with the SmartModule sensor suite. Rhino Series stands are…
Seven Levels of Project Evolution
E very manager, business owner, or executive has had to deal with projects that fail to deliver. Our days are filled with activities that are the consequences of poorly conceived, poorly executed, and poorly tested projects—most noticeably during a new product launch. The days leading up to a…
Putting the Pieces Together
Summer is here and that means a family vacation to the beach, the boardwalk, and the Hamilton’s favorite pizza place. We all agree that Manco’s pizza is the best anywhere, but we differ on the reason why. My brother, Geoff, thinks it’s the cheese—aged white cheddar in place of mozzarella. My son…
What’s Really New in ISO 9001:2015? Knowledge Management
Peter Drucker once said, "The most important, and indeed the truly unique, contribution of management in the 20th century was the fifty-fold increase in the productivity of the manual worker in manufacturing. The most important contribution management needs to make in the 21st century is similarly…

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