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(EIU: London) -- Although professional services firms often rely on their reputation to attract customers, only 40 percent of respondents in a recent Economist Intelligence Unit survey consider reputation to be a key factor in choosing a professional services firm. And 86 percent say they research…
(ANSI: New York) -- “Topping,” “hat-racking,” and “de-horning”—all names for a nonstandard pruning procedure that severely cuts back large trees—has long been considered an easy and inexpensive way to manage the size and improve the safety of mature trees. Researchers now caution that topping can…
(Best Practices LLC: Chapel Hill, North Carolina) -- The research findings in a recent report from Best Practices LLC are the culmination of extensive benchmark surveys and executive interviews. Initial surveys were conducted with executives at leading pharmaceutical companies. Analysts at…
(IBM: Armonk, New York) -- Through the use of service oriented architecture (SOA), health care providers, clinics, and hospitals are set to improve productivity, increase quality, and reduce costs. Sponsored by IBM and a select group of business partners, the health care strategy is based on…
(Tefen USA: New York) -- The imminent surge of more than 70 million aging baby boomers could overwhelm the U.S. health care system and engulf the nation’s tenuous economy, according to “Will the Boom Bust Health Care?” a new study by management consulting firm Tefen USA. A recent report from…
(AHRQ: Rockville, Maryland) -- According to the Agency for Healthcare Research and Quality’s (AHRQ) 2007 National Healthcare Quality Report and National Healthcare Disparities Report, quality improvement rates are lower than the 3.1 percent average annual improvement rate reported in 2006…
(Pivotal Resources: Walnut Creek, California) -- At a time when rapid change is affecting nearly every industry, and the ability to adapt is business-critical, corporate America is still proving weak at turning change efforts into real results. A new study commissioned by Pivotal Resources…
(Dimension Data: New York) -- Fifty-nine percent of U.S. organizations have engaged with information technology infrastructure library (ITIL), a best practice framework for IT service delivery, according to research recently released by Dimension Data, an IT solutions and services provider.…
(Project Management Institute: Newtown Square, Pennsylvania) -- Students pursing a university-level degree in project management or a related field may be eligible for scholarships through the newly-established Dr. Harold Kerzner Scholarship Fund. The endowed scholarship fund was created by…
(The Conference Board: New York) -- The Conference Board Consumer Confidence Index, which had declined sharply in February, fell further in March. The Index now stands at 64.5, down from 76.4 in February. The Expectations index declined to 47.9 from 58.0. The Present Situation Index decreased to 89…
(The Joint Commission: Oakbrook Terrace, Illinois) -- Health care organizations, practitioners, purchasers, oversight bodies, and the public all rely on performance data to determine priority areas for quality improvement, evaluate performance, and make informed health care decisions. Yet, most…
(ISO: Geneva) -- The International Organization for Standardization recently launched an essay competition for young professionals in developing countries and economies in transition on the contribution that international standards can make to the implementation of public policies.The purpose of…
(GOAL/QPC: Salem, New Hampshire) -- GOAL/QPC CEO and founder Bob King will discuss “The Future of Quality, Transformation and Innovation in Healthcare” during WCBF’s seventh annual Lean Six Sigma and Process Improvement in Healthcare Summit, occurring in Las Vegas, April 1–4.
“Health care…
(The Joint Commission: Oak Brook, Illinois) -- Representatives from the health care organizations involved in responding to recent disasters—the crash in Atlanta of the bus carrying the Bluffton University baseball team, the collapse of the Interstate 35W bridge in Minneapolis, Minnesota, and the…
(ASQ: Milwaukee, Wisconsin) -- The American Society for Quality will present three distinguished service medals and 10 national awards on May 5 during its annual World Conference on Quality and Improvement in Houston, Texas. The recipients are recognized for their innovative contributions and…
(AIAG: Detroit, Michigan) -- The 2008 Automotive Executive of the Year Lifetime Achievement Award will be presented to industry legend Carroll Shelby at an invitation-only luncheon at the Detroit Athletic Club on April 16. Approximately 225 automotive original equipment manufacturer executives and…
(SBTI: San Marcos, Texas) -- Sigma Breakthrough Technologies Inc., an international business process solutions consulting firm is now offering lean Six Sigma Green Belt certification testing online. For the certification test, a set of 90 randomly selected questions are divided into five main…
(ISO: Geneva) -- ISO/IEC 24762:2008—“Information technology—Security techniques—Guidelines for information and communications technology disaster recovery services” aims to offer guidance on the information and communications technologies and services necessary for disaster recovery (ICT DR) as…
(NCQA: Washington) -- The National Committee for Quality Assurance recently announced the certification of eight leading software vendors for their Healthcare Effectiveness Data and Information Set (HEDIS)-related software. Such software collects HEDIS-related data from health plan databases and…
(IQPC: London) -- Top companies will be sharing their case studies at IQPC’s Business Process Management Spring Summit on April 14–17 at the Intercontinental West Miami Hotel in Miami, Florida. This event brings together first-hand business practitioners under one roof to exchange best practices on…
(Economist Intelligence Unit: London) -- Due to a limited understanding of the customer, one-half of consumer products, financial services, and manufacturing companies say that they find it difficult to decide which products to phase out and which to retain, and only one-third of these companies…
(STLE: Park Ridge, Illinois) -- Concerned with friction and wear, the Society of Tribologists and Lubrication Engineers will hold its annual meeting and exhibition May 18–22, at the Cleveland Convention Center in Cleveland. STLE’s purposes are education, improved equipment and processes, and…
(ISO: Geneva) -- The International Organization for Standardization recently approved the creation of a new project committee to develop an international standard for road traffic safety management systems.
The secretariat of the project committee, ISO/PC 241—“Road safety management,” has been…
(EBRI: Wasington, D.C.) -- A relatively new health plan model that advocates hope will control rising health spending could fail if key consumer education initiatives prove ineffective, according to a study recently published by the nonpartisan Employee Benefit Research Institute.The study,…
(NCQA: Washington, DC) -- The National Committee for Quality Assurance launched a new version of its Physician Practice Connections (PPC) program designed to assess how medical practices are functioning as patient-centered medical homes. The new Physician Practice Connections—Patient-Centered…