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(Juran Institute: Southbury, Connecticut) -- Joseph M. Juran, Ph.D., noted author and a founder of modern quality management, died on February 28 from natural causes.“Dr. Juran recently told me that he wanted everyone to know he had a wonderful life and hoped that his contributions to improving the…
(The Jon M. Huntsman School of Business, Utah State University: Logan, Utah) -- The 20th Shingo Prizes will be awarded in Dallas, Texas, March 31–April 3. The Jon M. Huntsman School of Business of Utah State University will stage its annual conference and awards ceremony at the Adam’s Mark Hotel…
(SME: Los Angeles) -- The Society of Manufacturing Engineers’ WESTEC 2008 Exposition and Conference will take place March 31–April 3 at the Los Angeles Convention Center. The largest annual machine tools and advanced manufacturing event in North America, WESTEC connects manufacturing professionals…
(SWPP: Nashville, Tennessee) -- The Society of Workforce Planning Professionals and The Call Center School are pleased to announce the formation of the Quality Assurance & Training Connection (QATC) as an association and resource for those in the call center industry responsible for quality…
(ACSI: Ann Arbor, Michigan) -- Satisfaction with the goods and services that people in the United States buy declined in the fourth quarter of 2007, according to a report recently released by the University of Michigan’s American customer satisfaction index (ACSI). The index fell to 74.9 on the…
(ISO: Geneva) -- Equipping pedestrian street crossings with acoustic and tactile signals to help disabled persons was a step forward. The problem is that they vary from one country to another. Now, a new ISO standard provides the basis for harmonizing such signals on a worldwide basis.The aim of…
(NCQA: Washington) -- Two new measures focusing on obesity in children and adults highlight the additions to the Healthcare Effectiveness Data and Information Set, released recently for public comment by the National Committee for Quality Assurance. Two other additions to the 2009 edition of HEDIS…
(Metris: Leuven, Belgium) -- Metris has recently announced that it has signed a share purchase agreement with the shareholders of X-Tek Group for the purchase of 100 percent of the X-Tek stock. The X-Tek purchase fits in the Metris acquisition strategy to strengthen its product portfolio with…
(Metronor AS: Nesbru, Norway) -- BAE Systems has awarded Metronor AS an additional Harmolign boresight system contract. The contract covers development and supply of a new configuration of the Harmolign boresight system for BAE Systems’ Hawk jet trainer. The system will replace a legacy…
(API Technical Services LLC: Newport News, Virginia) -- API Technical Services LLC is pleased to announce that it has formally started operations as of January 2008. API Technical Services is a new metrology services company, wholly owned by Automated Precision Inc. (API) and is based in Newport…
(Geomagic: Research Triangle Park, North Carolina) -- Geomagic is now shipping Geomagic Studio 10, the latest version of its digital reconstruction software, and offering a free 90-day trial through it’s web site, www.geomagic.com.Geomagic Studio 10 features an optional surfacing module called…
(Delcam plc: Birmingham, United Kingdom) -- Software from Delcam and support from AZtech have helped VMP Team Audi to a successful season.VMP Team Audi has entered into a partnership with Delcam’s South African reseller AZtech covering the supply of software, hardware, and support. Following…
(Multi Metrics Inc.: Menlo Park, California) -- Multi Metrics Inc., a global provider of geometric dimensioning and tolerancing (GD&T) technology, training, and support, recently announced the launch of its SmartGD&T Machine Shop Partner Program, delivering affordable, on-demand, GD…
(InnovMetric Software Inc.: Quebec, Province of Quebec, Canada) -- InnovMetric Software Inc. released an intermediate version of PolyWorks, its universal metrology software platform, in November 2007. With PolyWorks 10.1, InnovMetric significantly increases the productivity of its sheet metal…
(WNS Global Services: Mumbai, India) -- WNS Global Services, a provider of business process outsourcing services has launched a Green Lean Sigma program as a companywide initiative to address energy conservation and the lowering of the company’s carbon footprint. The program is the company’s…
(Gallup Press: Washington, D.C.) -- Six Sigma changed the face of manufacturing quality, creating excellence by reducing variation in finished goods, revolutionizing businesses, and boosting profits. Now, human Sigma is poised to do the same for sales and service organizations.
Human Sigma(Gallup…
(University at Buffalo: Buffalo, New York) -- A continuous improvement program developed at a Pennsylvania hospital in partnership with The Center for Industrial Effectiveness in the University at Buffalo School of Engineering and Applied Sciences has already saved the hospital $500,000 and…
(NCQA: Washington) -- The National Committee for Quality Assurance recently launched a new version of its physician practice connections (PPC) program designed to assess how medical practices are functioning as patient-centered medical homes. The new PPC—patient-centered medical home (PPC-PCMH)…
(ASQ: Milwaukee, Wisconsin) -- Ever wonder how quality relates to a slice of New York-style pizza? Or how to use lean tools at home? The American Society for Quality is offering innovative “After 5” sessions that cover topics on how to incorporate quality in day-to-day life at the 2008 World…
(ERAI: Naples, Florida) -- The first Electronic Industry Supply Chain Conference (EISCC) will be hosted May 1–2, 2008, in Las Vegas by ERAI Inc., a global trade association for the electronics industry. The event will focus on essential procurement and quality concerns and on regulatory issues…
A sheet of laser light illuminates the surface of the heat exchanger during the air-velocity measurement experiment.(NIST: Gaithersburg, Maryland) -- Air-source heat pumps typically deliver 1 1/2 to three times more heating energy to a home than the electric energy they consume,…
(ANSI: Washington) -- A tripartite task force commissioned by the governments of the United States, the European Commission, and Brazil recently completed a review of existing bioethanol and biodiesel standards to identify where greater compatibility could be achieved in support of the global…
(ISO: Geneva) -- The International Organization for Standardization recently published a standard to increase the security of financial transactions over electronic media. ISO 19092:2008—“Financial services—Biometrics—Security framework,” establishes security requirements for implementing and…
(Agency for Healthcare Research and Quality: Rockville, MD) -- According to a new study funded by the Department of Health and Human Services’ Agency for Healthcare Research and Quality, most doctors’ think that current systems to report and share information about errors are inadequate.…
(Lumetra: San Francisco) -- Investing in culturally-appropriate, community-based interventions substantially improved rates of A1C testing among Latinos with diabetes, according to a new study published in the February American Journal of Public Health. Proper diabetes care management is essential…