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New Book Advocates Lean Training
A new book shows how lean principals can be used to maximize training efficiency and improve job performance. Training Within Industry: The Foundation of Lean (Productivity Press, 2005), by Donald A. Dinero, shows how training within industry (TWI) was originally developed by the United States…
Pepsi Bottler Receives Alabama Quality Award
Buffalo Rock, the largest single-family, privately owned Pepsi bottler in the United States, recently received a 2005 Alabama Quality Award. Buffalo Rock is a process-driven organization that has implemented a number of innovative management practices to allow employee-partners to become more…
Missouri Health Care Organization Receives Quality Awards
Missouri health care provider SSM Health Care recently received several quality awards. The awards were presented by the Excellence in Missouri Foundation, which administers the Missouri Quality Award and Missouri Team Quality Award programs. SSM St. Joseph Health Center, St. Charles; SSM St.…
APICS Introduces Supply Chain Certification
The Association for Operations Management (APICS) recently launched a new certification program for supply chain professionals. The Certified Supply Chain Professional (CSCP) designation was designed to meet the educational needs of those in the growing supply chain management field. It takes a…
Quality Doesn’t Have to Cost in Food Industry
Food Technology Corp., a supplier of food-texture measurement systems, and Mecmesin, a European supplier of quality testing solutions, have formed an alliance to jointly provide their offerings to the food industry. The companies will combine FTC’s TMS-Pro food-texture measurement system with…
ISO Publishes Guidance for Health Care Sector
The International Organization for Standardization recently published a new version of International Workshop Agreement 1, which provides additional guidance for the health care sector. IWA 1:2005 has been made more user-friendly by incorporating improvements suggested by health care providers…
Juran Institute, South African Consultancy Form Alliance
The Juran Institute and a South African firm have formed a strategic alliance to expand their operations. Together, Juran Institute and Thinking Dimensions Group will focus on pioneering resources in change interventions, business strategies, cost improvements and quality methodologies to a wider…
Tom McCarty Joins Cohesia Advisory Board
Well-known consultant Thomas McCarty, author of The Six Sigma Black Belt Handbook has joined Cohesia Corp.’s advisory board. McCarty has worked with more than 50 leadership teams at various companies and governmental organizations. His clients include Agilent, American Electric Power, Microsoft,…
Solectron Selects Statit SPC Software
Solectron Corp. recently selected Statit Software Inc. to provide statistical process control and data analysis solutions to its manufacturing facilities all over the world. Solectron, an electronics manufacturer, operates on five continents in more than 20 countries. The implementation of Statit’s…
IAOB Appoints New Managing Director
Michael F. Brennan is the new managing director of the International Automotive Oversight Bureau.The IAOB is the U.S. oversight office of the International Automotive Task Force. Brennan will be responsible for the bureau’s oversight of ISO/TS 16949 compliance. Brennan joined the IAOB in January.…
Homebuilder Awarded Quality, Customer-Satisfaction Certification
KB Home Tucson is the first and only builder in Arizona to achieve National Housing Quality certification, according to the National Association of Home Builders Research Center. KB Home Tucson has built nearly 7,000 homes since 1998. In 2004, homebuyers gave the company a 97-percent customer-…
RABQSA Suspends Competency-Based Training Deadline
RABQSA has announced the suspension of its Certification Training Plan, requiring auditors to transition to competency-based certification schemes for quality management systems (QMS), environmental management systems (EMS), food safety, and occupational health and safety (OH&S) audits. The…
Shanghai Leads China in Quality-Exam Pass Rate
Quality professionals in Shanghai have a 10-percent higher pass rate on quality-certification exams than quality professionals in other parts of China. The Shanghai Academy of Quality Management reports that the nationwide average pass rate for the exam is 30 percent, while Shanghai’s average pass…
Six Sigma Program ROI Directly Related to Investment Size
A new survey of 1,200 Six Sigma professionals shows that the more companies invest in their Six Sigma projects, the greater the return. Companies that invested less than $500,000 were most likely to break even, at best, while companies that invested $2,000,000 or more were most likely to see a two…
ASQ, FICCI Plan Indian Certification Program
The American Society for Quality and the Federation of Indian Chambers of Commerce and Industry’s Quality Forum plan to roll out quality management training programs for Indian firms. The program will include discussions around three topics: quality engineering, Six Sigma and plans for a major…
ISO Updates ISO 9000
The International Organization for Standardization has published a new edition of ISO 9000, “Quality management systems—Fundamentals and vocabulary.”The updated version introduces no changes to the descriptions of the fundamentals of quality management systems, but instead defines the vocabulary…
Minitab Releases Japanese Version of Software
Minitab Inc. recently released MINITAB 14.2, a Japanese-language version of its award-winning statistical analysis software. Minitab launched its original Japanese-language version of MINITAB in 2004. The new release improves translation and adds several features developed in response to customer…
Watchfire Wins Prestigious Privacy Innovation Award
Watchfire, a provider of software and services to manage online risk, quality and compliance, has been awarded the prestigious HP/IAPP Privacy Innovation Award. The award is sponsored by Hewlett-Packard and managed exclusively by the International Association of Privacy Professionals.Evaluated by a…
California Council for Excellence Offers Quality Events
The California Council for Excellence is offering two upcoming events for quality professionals. The organization will host a two-day workshop in Rancho Bernardo, California, entitled, “Applying the Baldrige Criteria in Your Organization.” The event, to be held Dec. 5–6, will feature Karen Trisko,…
AutoTech 2006 Cancelled
The Automotive Industry Action Group has announced that it will cancel next year’s Auto Tech trade show. The next AutoTech won’t be held until May 2007, and the venue has yet to been announced.“To avoid overlap with other automotive events, AIAG has determined that May would be a better month to…
’Price of Nonconformance’ Course Announced
If you’re wondering what the cost of nonconformance to standards and quality firefighting is to your company, Philip Crosby Associates Inc. has a workshop for you. The Price of Nonconformance workshop focuses on cost-of-quality fundamentals such as improving operational performance, sustaining cost…
Study: Best-in-Class Companies Use Continuous Improvement to Respond to Customer Demands
A recently released study finds that best-in-class manufacturing companies optimize performance through structured outsourcing programs, continuous improvement initiatives and shared customer-focused measurements. The research was performed by Aberdeen Group, a value-chain strategies consultancy,…
New Book Explores TRIZ
Breakthrough Performance Press, a division of Breakthrough Management Group, recently released a book that explores the use of TRIZ to innovate new products and processes—without outsourcing. Insourcing Innovation by David Silverstein, Neil DeCarlo and Michael Slocum, deconstructs TRIZ and profiles…
RABQSA Certifies Excel Partnership’s Environmental Management Systems Course
Excel Partnership Inc. recently became the first U.S. company to achieve RABQSA certification for its environmental management systems course. The certification was awarded after Excel Partnership proved that the course materials adhere to a strict set of requirements. In January, RABQSA introduced…
Baldrige Collaborative Project Formed
In a plan to “strengthen American business through the successful use of the Baldrige Criteria for Performance Excellence and its framework,” three major quality trade associations have formed the Malcolm Baldrige Collaborative Project. The alliance was formed by the Baldrige National Quality…

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