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(Paton Professional: Chico, CA) -- When it comes to customer satisfaction, the Easter Bunny and the Tooth Fairy have been quietly kicking Santa Claus’ rear end. Surprised but determined to make changes, Santa and his elite Elf Council have rallied together to get ahead of the curve and reclaim his…
(Sparta Systems: Holmdel, NJ) -- Sparta Systems Inc., the maker of TrackWise software and a provider of enterprise quality and compliance management solutions, is pleased to announce new additions to the TrackWise Electronic Regulatory Reporting (e-reporting) solution to support reporting in the …
(TÜVRheinland: Newtown, CT) — Starting March 21, all medical device manufacturers must comply with the Directive 2007/47/EC or risk being pulled from the European Union market. Medical device manufacturers can learn more about the medical device directive at a half-day seminar hosted by…
(CLSI: Wayne, PA) -- Clinical and Laboratory Standards Institute (CLSI) recently published new proposed-level guidelines.
“How to Construct and Interpret an Error Grid for Diagnostic Assays”—Proposed Guideline (EP27-P) describes what an error grid is, why it is useful, and how to go about…
(Mettler-Toledo Inc.: Columbus, OH) -- METTLER-TOLEDO, a global supplier of precision instruments and services, presents its new XP105 analytical balance, an addition to the company’s extensive line of XP balances. Offering a safe and accurate solution for quantifying the purity of sugar in a…
(NIST: Gaithersburg, MD) -- On Dec. 2, Vice President Joe Biden, and U.S. Commerce Department Secretary Gary Locke, presented three U.S. organizations with the Malcolm Baldrige National Quality Award, the nation’s highest honor for innovation and performance excellence.
The ceremony—the 22nd…
(NQF: Washington) -- The National Quality Forum (NQF) recently released the Quality Data Set (QDS), a common technological framework for defining clinical data necessary to measure performance and accelerate improvement in patients’ quality of care. The QDS framework provides a standardized set of…
St. Joseph Health System-Humboldt County (SJHS-Humboldt County) is committed to meeting the highest standards in health care delivery. SJHS-Humboldt County consists of two hospitals: St. Joseph Hospital in Eureka and Redwood Memorial Hospital in Fortuna, both in California. With more than 1,200…
(ANSI: New York) -- The American National Standards Institute (ANSI) has joined forces with three of the biggest names in standards to develop an unprecedented resource for medical device standards and related information.
Medical professionals can now access more than 1,300 medical device…
(NCQA: Washington) -- U.S. News Media Group and the National Committee for Quality Assurance (NCQA) have released the fifth-annual edition of “America’s Best Health Insurance Plans” on USNews.com. Published at the start of open-enrollment season, when people across the United States prepare to…
(BMGI: Denver) -- BMGI in conjunction with BMG University announce “Lean for Healthcare,” a 4.5-day workshop providing a comprehensive introduction to lean in health care environments. The workshop is offered during February and June 2010 in Denver.
Classroom training combines lectures and…
(NIST: Gaithersburg, MD) -- If you’re watching the complex processes in a living cell, it is easy to miss something important—especially if you are watching changes that take a long time to unfold and require high-spatial-resolution imaging. But new research1 makes it possible to scrutinize…
(NAHQ: Glenview, IL) -- Over the past three years, Ireland’s public health care system, the Health Service Executive (HSE), has been making health care quality and patient safety issues a critical part of its mission. In 2007, the HSE issued a Quality and Risk Management Standard, setting the…
(NAHQ: Glenview, IL) -- As health reform measures make their way through Congress, with the House of Representatives narrowly passing a heath reform bill earlier this month, the issues of universal coverage, cost, and private vs. public delivery have been at the forefront of the discussion. The…
(APQC: Houston) -- Share your knowledge management experiences at APQC’s 15th Knowledge Management Conference, April 29–30, 2010, at the Houstonian Hotel, Club & Spa in Houston, Texas. To be considered, submit your abstract by Nov. 20, using one of the methods below:
• Online form
• E-…
(Canon Communications LLC: Los Angeles) -- Join 16,000 medical product development professionals from around the world at MD&M West, the world’s largest medical design and manufacturing event, Feb. 8–11, 2010.
Whether you’re planning to attend the Medical Design & Manufacturing (MD…
(ISO: Geneva) -- Medical laboratories accredited to ISO 15189 (a sector-specific technical competence and management system standard) are now recognized as meeting the management system principles of ISO 9001.
The move was announced in a joint statement by the International Organization for…
(Sparta Systems: Holmdel, NJ) -- A recent survey of industry professionals at top medical device organizations found that although the increasing complexity of global supply chains is changing how device companies manage suppliers, many (45 percent) feel their current quality systems are…
On October 8, the federal government arrested three people in Southern California on suspicion of selling counterfeit integrated circuits (ICs) used in the manufacture of electronic devices to the U.S. Navy. The government executed search warrants at three business locations, two residences, and a…
(BSI: Reston, VA ) -- The first step in the risk management process is risk analysis. Risk analysis for medical devices requires the definition of a device's intended use, characteristics related to safety, identification of known and foreseeable hazards, and risk estimation for each hazard. Risk…
(StatPoint Technologies, Warrenton, VA) -- StatPoint Technologies Inc., a leading developer of statistical tools used in data analysis across the spectrum of business management, manufacturing, and scientific research, recently announced the immediate availability of Statgraphics Centurion XVI.…
(ASQ: Milwaukee) -- The American Society for Quality is offering a three-part prerecorded webinar series that spotlights one health care organizations’ use of the Malcolm Baldrige Performance Excellence Criteria to drive organizational transformation. The webinar series complements the recently…
(PQ Systems: Dayton, OH) -- An option for concurrent-use licensing ushers in a new approach to the use of CHARTrunner from PQ Systems Inc., in its latest release. This “floating license” allows installation on multiple computers, with use limited only by the license itself.
CHARTrunner,…
(IQPC: New York) -- Pfizer, Genentech, AstraZeneca, and Elan are just a few of the companies who will be coming together to share operational excellence best practices and work together to find the optimum way to run their operational excellence programs.
From project valuation for operational…
(Mnitab: State College, PA)-- Minitab Inc. has released Quality Companion 3.2, an update to its software for managing and executing quality improvement projects.
This update introduces new functionality, including a powerful tool for value stream mapping (VSM), a primary technique used in lean…