(ASQ: Milwaukee) -- The American Society for Quality is offering a three-part prerecorded webinar series that spotlights one health care organizations’ use of the Malcolm Baldrige Performance Excellence Criteria to drive organizational transformation. The webinar series complements the recently published book Journey to Excellence: How Baldrige Health Care Leaders Succeed, and is accessible in ASQ’s Knowledge Center at www.asq.org/knowledge-center/baldrige/index.html.

The Malcolm Baldrige National Quality Award is the nation’s highest honor for quality and performance excellence in the categories of health care, manufacturing, service, small business, education, and nonprofit organizations.

These three prerecorded webinars, each lasting at least one hour, showcase how Baldrige helps organizations address the challenges facing health care today. In addition, the content helps to identify the recognizable stages and common pitfalls in the journey to excellence using the Baldrige framework. Leaders from 2008 Baldrige Award-winning Poudre Valley Health System, a regional network of health care services for the people of northern Colorado, southern Wyoming and western Nebraska, share their perspectives and learning about the Baldrige process.

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