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FDA Compliance

Event: Knowledge Management Conference Call for Presentations

Suggested topics, review criteria and selection process, and guidelines

Published: Tuesday, November 17, 2009 - 16:11

(APQC: Houston) -- Share your knowledge management experiences at APQC’s 15th Knowledge Management Conference, April 29–30, 2010, at the Houstonian Hotel, Club & Spa in Houston, Texas. To be considered, submit your abstract by Nov. 20, using one of the methods below:

Online form
• E-mail Debbie Norman at dnorman@apqc.org. Ensure you include all of the information requested in the online submission form.
• Print and complete the online form and fax it to 713-681-8578.
• If you have any questions or need further information, contact Debbie Norman by phone (800) 776-9676 or (713) 681-4020.

Suggested presentation topics

The following are examples of topics consistent with the theme of this conference, but abstract submissions are not limited to these topics.



 Topic ideas

New and Effective Approaches to the Transfer of Knowledge and Best Practices

  • Cases on the transfer of knowledge and best practices across organizational units and regions, addressing issues such as "not invented here," cultural differences, making the time to document and share, and assistance related to adopting and using the practices.

  • This section may include addressing effective lessons learned.

  • Cases may include the practical application of Enterprise 2.0 and social networking. How are these technologies changing the dynamics of knowledge sharing in organizations?  What results are being achieved?

New Ways of Working and Collaboration

  • Cases using new approaches to collaboration (face-to-face and virtual), especially in a global work force

  • The use of wikis, blogs, and other social computing methods

  • Techniques for engaging subject matter experts (SMEs) to sustain communities of practice and the bottom line impact 

  • Case examples of approaches to promote creativity and problem solving in teams

  • Changing approaches to global expertise location

  • Practical, organization-specific research on what works and what doesn't and the drivers of success

Driving Support, Participation, and Change

  • How to engage leaders in understanding the value of KM

  • Putting KM into business terms for your organization

  • Techniques for building a knowledge sharing culture

  • Accelerating the rate of change and improvement through KM initiatives

  • Frameworks for change management that address the barriers to KM and accelerate the rate of improvement

Linking KM to Strategic Issues

  • Environmental Sustainability: Examples of using KM in crisis situations

  • Revenue Growth: Examples of using KM approaches in business development, sales, and marketing functions

  • Using KM in R&D and Innovation:  Cases on how KM can help accelerate and improve innovation, techniques for reducing the cost of R&D and the cycle time for product development through appropriate knowledge-sharing approaches, and ways to break down barriers to the reuse of knowledge and experiments  

  • Retaining Valuable Knowledge: Examples of using KM approaches to move valuable knowledge across generations

Review criteria and selection process

To ensure a balanced program, all submissions will be reviewed and evaluated by APQC experts and KM professionals.

APQC will notify you whether or not you have been selected as a presenter.

In formulating your abstract and presentation, please review the following presentation outline. The outline was developed as a guide to help you organize your thoughts in order to create a presentation that tells a story, from the conception of your best-practice strategy through implementation. Telling the complete story—touching on all aspects from beginning to end—will provide a rich and powerful learning experience for the conference attendees. The committee will be looking for submissions that outline the entire process. Presentations should last one hour and allow time for discussion.

Background. Set the stage by briefly introducing yourself and your organization.
The big picture. Provide a short overview of your strategy and approach, and how you got started.
Design and features. Provide the details and examples of how your approach works; this would include gaining support, initial investment, and start-up.
Implementation and launch. Explain how you handled change management and culture, and encouraged participation.
Technology. Describe the use of technology to support your approach.
Maintenance. Describe the resource commitment of people and the roles required to maintain the program on an ongoing basis.
Measures and results. Explain how you measure the results and how you use the data to improve.
Lessons learned. Outline the critical success factors and the obstacles that were overcome.

Abstract guidelines

• Abstracts should not exceed 100 words, supplemented by up to 250 words of explanation and highlights to assist the abstract review team in its selection.
• Copies of presentation material, book chapters, or published articles are not acceptable as abstracts. APQC welcomes examples of these materials to supplement your abstract submission.
• Abstract submissions must include a 50-word narrative biography for each speaker. Resumes are not acceptable.
• Selected conference speakers may not give more than two presentations.
• Sales pitches or distribution of marketing materials during presentations is strictly prohibited. 

Further information is available online.


About The Author

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Since launching knowledge management (KM) as a key business practice in 1995, APQC has developed unparalleled insight into emerging trends and provided hundreds of organizations practical tools and techniques to apply KM for winning results. One way we have accomplished this is through our annual KM conferences featuring real-world best practices, presented by the KM practitioners who make it happen.