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(Penguin Random House: New York) -- What’s the worst thing you can hear when you have a good idea at work? “That’s Not How We Do It Here!” (Portfolio, 2016).
In their iconic bestseller Our Iceberg Is Melting (St. Martin's Press, 2006) John Kotter and Holger Rathgeber used a simple fable about…
(Shingo Institute: Logan, Utah) -- The Shingo Institute, part of the Jon M. Huntsman School of Business at Utah State University, has awarded Ben Hartman with the Shingo Research and Professional Publication Award for his book, The Lean Farm: How to Minimize Waste, Increase Efficiency, and…
(NIST: Gaithersburg, MD) -- Thirty-four organizations from a wide range of sectors have submitted applications for the 2016 Malcolm Baldrige National Quality Award. Demonstrating the relevance and value of the Baldrige Excellence Framework to organizations of multiple sizes and sectors, the 2016…
(U.S. Dept of Labor: Washington, D.C.) -- The U.S. Department of Labor’s Occupational Safety and Health Administration has announced the availability of a total of $4.6 million in funds in the Susan Harwood Training Grant Program.
The grants will fund the creation of in-person, hands-on training…
(CRC Press: Boca Raton, FL) — The procedure outlined in the book, Process Implementation Through 5S: Laying the Foundation for Lean, by Drew Willis (Productivity Press, 2016), shows how basic lean principles can be used to implement standardized work and visual controls through plan-do-check-…
(ISO: Geneva) -- When is a good deal really a lemon? Sometimes the biggest bargains come with the heaviest hidden costs, thanks to unclear warranties that cover little when things go wrong. Faulty goods and ambiguous warranties are one of the greatest bugbears for consumers and retailers. A new…
(Humantech: Ann Arbor, MI) -- Whether your goal is to comply with local regulations, meet company standards, or develop a world-class ergonomics process, you must determine “where you are” and “where you want to be.” It is necessary to understand the gaps before devoting time and energy to…
(marcus evans: London) -- The focus of pharmaceutical quality systems have shifted in recent years from a traditional model to a more global, dynamic, and risk-based approach, enhanced especially by regulatory authorities and economic environment. marcus evans is organizing “Quality Excellence:…
(Humantech: Ann Arbor, MI) -- Humantech has announced the 2016 schedule of its popular series of ergonomics seminars with three different course offerings located in Ann Arbor, Michigan. Applied Industrial Ergonomics, a two-day seminar, focuses on practical approaches to improving problem jobs,…
(NIST: Gaithersburg, MD) --The Baldrige Performance Excellence Program (BPEP) at NIST released data this week that document the scope of services provided to U.S. organizations in every sector and nearly every state through the national network of Baldrige-based nonprofit programs that form the…
(CRC Press, Boca Raton, FL) -- Case Studies in Strategic Planning shows you how to do systematic strategic planning in real-life cases, regardless of your level of expertise. The simplified version of this methodology and its analysis tools, based on fundamentals, is easily understood and…
(OSHA: Washington) -- The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) is extending the public comment period on an updated version of its voluntary Safety and Health Program Management Guidelines.
The current comment period was announced on Nov. 16, 2015, and…
(Upland: Austin, TX): -- Kanbanversation is a new episodic video program sponsored by Ultriva by Upland Software. The program examines all aspects of the demand-driven supply chain. During each episode industry experts and thought leaders are interviewed by manufacturing journalist Thomas R.…
(Shingo Institute: Logan, UT) -- The Shingo Institute, part of the Jon M. Huntsman School of Business at Utah State University, will hold its 28th International Shingo Conference on April 25–29, 2016, in Washington, DC at the Renaissance Washington Downtown Hotel and Convention Center.
Past…
Leading a business is only getting harder, recent research found. In the Robert Half Management Resources survey, 66 percent of chief financial officers (CFOs) said it is more challenging to be a company leader today than it was five years ago. Just 4 percent of executives said the challenges have…
(PQ Systems: Dayton, OH) -- PQ Systems announces the release of SQCpack 7, a comprehensive update to their best-selling statistical process control (SPC) solution that helps organizations utilize the power of data analysis to improve quality. New Six-Way Analysis presents an at-a-glance overview…
(The W. Edwards Deming Institute: Ketchum, ID) -- On June 24, 1980, Americans widely viewed a NBC documentary called “If Japan Can… Why Can’t We.” The program, part of NBC’s white paper series, prominently featured W. Edwards Deming. Produced by Clare Crawford-Mason and narrated by Lloyd Dobyns,…
(AMACOM: New York) -- Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can’t be duplicated: unique, outstanding customer service experiences.
Win the Customer (AMACOM, 2015) cuts right to the…
(Visual Workplace: Byron Center, MI) -- Visual Workplace Inc. offers “Visual Management Techniques to Define Organized, Productive, Safe Territories and Work Areas,” a free, downloadable PDF to help employers assess their facilities and create a safe workplace using visual management techniques.…
(IBM: Armonk, NY) -- IBM has launched the industry’s first consulting organization dedicated to helping clients realize the transformative value of cognitive business.
IBM Cognitive Business Solutions extends the exclusive cognitive leadership of IBM Watson and the company’s established market…
(Juran Global: Southington, CT) -- Juran Global, a leading business excellence and quality management consulting firm, has launched a simple and powerful mobile app, Quality Essentials, for professionals tasked with improving business performance and achieving operational excellence. The app…
Only one in eight workers worldwide are engaged at work, but according to Gallup’s 142-country study, “State of the Global Workplace,” engagement varies considerably, depending on the region and country in which these workers live, and their economic and social conditions.
The United States and…
While the world was waiting out the Great Recession, managers and executives in the United States were gunning their engines. More than one-third (36%) of them were engaged in their jobs in 2012, up 10 percentage points from 2009. There’s no one right way to engage everyone—no one-size-fits-all…
Only 11 percent of employees worldwide are engaged in their jobs, according to Gallup. That’s an alarmingly low number and suggests profound problems for workplaces in almost every corner of the world. Low engagement results in lower productivity and profitability—and damages a company’s future…
Six Sigma Demystified, Second Edition, by Paul Keller (McGraw-Hill, 2011)
Have you considered implementing Six Sigma in your organization? You may have searched the internet for books about Six Sigma, signed in so you could “look inside,” but that’s as far as you went. All those formulas…