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LRQA Recognizes FedEx Freight for Global ISO 9001 Certification

FedEx demonstrates commitment to customer-focused continuous improvement

Quality Digest
Wed, 03/02/2022 - 12:00
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(LRQA: Houston, TX) -- FedEx Freight has achieved global ISO 9001 quality management certification with LRQA, a leading provider of global business assurance and inspection services, specializing in management systems certification and training services. Achieving ISO 9001 certification validates the superior quality-management processes at FedEx Freight and showcases the company’s commitment to quality and continuous improvement throughout its operations.

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FedEx Freight now joins FedEx Express, FedEx Ground, and FedEx Services, demonstrating FedEx Corporation’s quality leadership in the transportation industry.

ISO 9001 is the international standard by which companies demonstrate the ability to consistently meet customer and regulatory requirements, and enhance customer satisfaction through the effective application of systems, including processes for improvement. In 1994, FedEx Express received ISO 9001 certification from LRQA, making it the first transportation company to receive worldwide ISO 9001 certification. FedEx has maintained its certification for 27 years with LRQA.

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