All Features
Michael Casey
S
ince 1979, an automotive-parts manufacturer had one premier product that is used by automakers such as General Motors, Toyota, Ford, Honda, Mercedes, and Daimler-Chrysler. For competitive reasons, this business didn’t want to share their name for this article.
Overview
In May 2008, the…
Bill Kalmar
Since the year 2000, we have either been mesmerized, entertained, or in my case, irritated by a TV program called “Survivor.” Contestants on this show are isolated in the wilderness and compete against each other for cash and other prizes. The program utilizes a progressive elimination gimmick,…
Mark Albert
Many shops have implemented computerized systems to gather data for production reporting, quality control, statistical process control (SPC), and tool management. Stephen Birman, president of High Tech Research Inc. of Deerfield, Illinois, believes one knowledge-based system that integrates all of…
Patrick Sweeney
A work instruction is a tool provided to help someone do a job correctly. This simple statement implies that the purpose of the work instruction is quality and that the target user is the worker. Unfortunately, in many workplaces, today’s work instructions have little connection with this…
Mike Micklewright
Question: How is the octuplets mom similar to an American CEO?
Answer: She outsourced the main process, she made more inventory than she can properly care for, and she expects bail-outs for her wasteful actions.
Saturn was my real first job and it pains me to learn that after just 24 years,…
Philip Colet
P
roduct information and label code verification are important parts of the packaging and quality control process for manufacturers and consumers in the food and beverage industry. Machine vision is increasingly being used to help improve the accuracy of the inspection process in these…
Thomas R. Cutler
Story update 6/03/2011: The first two paragraphs following the subhead "ISO 22000 users" were changed.
Regulatory and standards compliance is a requirement that meets with regular resistance from CFOs and CEOs who must justify the expense. Brand protection from recalls and costly litigation is…
Thomas R. Cutler
Story update 6/03/2011: The first two paragraphs following the subhead "ISO 22000 users" were changed.
Regulatory and standards compliance is a requirement that meets with regular resistance from CFOs and CEOs who must justify the expense. Brand protection from recalls and costly litigation is…
Criteria changes and lean Six Sigma
In these difficult economic times, organizations are looking at all possible means to operate profitably. As demand for products and services drops and customers expect the lowest possible price, organizations are feeling urgent pressure to cut costs as a…
Steven Ouellette
Many people go through a point in their lives where they question the beliefs they hold most dear. Then there are those who question the entire basis for statistical process control (SPC) once they have learned the statistical basis for them. I can’t help you with the former, but I have something…
Peter J. Sherman
For the record, I’m a registered Independent voter. With that said… Recently, President Obama’s nominee for commerce secretary, Sen. Judd Gregg, unexpectedly withdrew from the position. Was it because of skeletons in his closet: unreported nanny taxes, inappropriate personal lifestyle,…
Bill Kalmar
To be a quality professional means that you must have a trained eye and a sensitive ear for the delivery of exceptional service. We appear to be a group of people who have set the bar so high that at times it may be difficult or almost impossible for service personnel to meet our expectations. As…
Lysosomal storage disorders may not sound as dire as diseases such as cancer or Alzheimer’s, but to the people that suffer from them, life can be a nightmare. In fact, three of the primary disorders in this category—Gaucher’s Disease, Fabry Disease, and Pompe Disease—aren’t only characterized by a…
Today’s manufacturers must develop products quickly and inexpensively to meet the demands of a competitive marketplace. Rigorous testing to meet North American product certification requirements may prove to be a time-intensive process. If not properly planned, third-party approvals can…
Kurt Boveington
With all of the quality lingo over the years, “right-the-first-time,” “prevention vs. detection,” “total quality,” “Six Sigma,” “ kaizen, ” and “continuous improvement,” Intermec Media, a label converter in Fairfield, Ohio, has taken this to another level and applied these concepts to their own…
Mike Micklewright
In part 1 of this series, I blamed myself for the recession. Actually, I blamed all quality professionals but I was trying to be polite. I also explained what one of our challenges is, if we hope to have a hand in turning the economy around.
I asked, “Why don’t we have more quality-type people…
The Infrared GPS system (iGPS) from Metris Inc. can be used to locate and track any point in a rugged indoor environment precisely and accurately. It was used by the Systems, Controls, and Components Research division at Caterpillar Inc., to calibrate the various sensors on a 420 E-series backhoe…
Robert Clem
Hello readers! 2009 brings CMSC into its 25th year. CMSC has grown from a small gathering of users and developers who had a common problem to solve—the standardization of theodolite targets. Today, CMSC has morphed from a conference-based organization into a society whose focus is on the promotion…
Olkiluoto, the world’s largest and most modern nuclear power station, with an output of 1.600 Mwatts, relies on German technology. During the final assembly of turbine manufacturing at Siemens, blades are installed to the rotor and measured in the housing. This is a balancing act between optimal…
Steven Ouellette
As you read this you will, no doubt, have already made (and perhaps broken) your New Year’s resolutions. I’d like to propose one that we, as business leaders, have a special responsibility to follow and whose failure we hear about in the news almost every day.
Of course, I’m talking about…
Bipin Roy
During a recession, the concept of lean should make absolute sense to an information technology (IT) manager who wants to pursue every channel to increase efficiency and productivity.
We have seen a procession of quality standards adopted by software services organizations in the last two…
Bill Kalmar
Anyone who has ever purchased merchandise from L.L. Bean is no doubt aware of this rock solid guarantee:
“Our products are guaranteed to give 100% satisfaction in every way. Return anything purchased from us at any time if it proves otherwise. We do not want you to have anything from L.L. Bean…
Thomas R. Cutler
Plan-do-check-act (PDCA) is an iterative four-step problem-solving process typically used in business process improvement. It’s also known as the Deming Cycle. When W. Edwards Deming postulated this process, there was no such system as e-commerce.
PDCA has been rarely applied to websites or to the…
William A. Levinson
Carbon dioxide emissions are symptomatic of energy consumption in manufacturing, especially in transportation. Therefore initiatives to reduce them often cut supply chain costs as well. However, the exaggerated focus on carbon emissions is dysfunctional and it may overlook other cost-reduction…
Richard Strouse
Internal auditing, when effectively implemented, can arguably be considered the most important tool in the quality system tool box. It’s the primary method for continuously monitoring a company's quality management system (QMS). In fact, the feedback from internal auditing is critical to the growth…