All Features
Mike Staver
It’s an election year in the United States, and if there ever was a need for clarity in communication, it’s now. Yet no matter how specific the question or how many times it’s asked, the candidates from both parties just seem to drone on and on. If you think you don’t suffer from the same problems…
Bill Kalmar
Starbucks’ announcement that it would close for three hours on February 26 to retrain about 135,000 in-store employees sent shudders through the thousands of coffee fanatics in the nation. Would java aficionados have to forego their venti-decaf-no foam-double vanilla-light whip-extra caramel-…
America needs you to get your act together. This isn’t just about jobs, although many people are getting hurt because of your mismanagement of three of the most important name brands in America. You’re a symbol of what used to be the strength of America, and you have lost your way. Two of you have…
Mike Micklewright
Question:What do you call it when a quality manager is caught cheating on a quality exam?
Answer:Benchmarking
Several months ago, I taught a three-day internal-audit class to about 15 people. On the morning of the first day, Joe, the quality manager, gave me an Excel spreadsheet of the lunch orders…
Steven Ouellette
For the last couple of columns, we have been analyzing a simple experiment where we look for the best choice for a new gear material. We have used analysis of variance (ANOVA) to detect a difference in the mean wear for the four different materials. In the last column, we performed a post-hoc…
Alan P. Brache
Six Sigma promoters and innovation advocates have emerged as opposing camps in the battle for tool supremacy in the organization improvement wars. As Business Week said in “Six Sigma: So Yesterday?” and “At 3M, A Struggle Between Efficiency and Creativity,” which described how GE, Home…
Mike Thelen
As is the case with any lean implementation in a traditional environment, culture change is the most difficult obstacle to success. A company can hire consultants, develop work teams, and begin lean initiatives, but if it only talks the talk, the initiative soon becomes just talk.
The…
Mike Thelen
As is the case with any lean implementation in a traditional environment, culture change is the most difficult obstacle to success. A company can hire consultants, develop work teams, and begin lean initiatives, but if it only talks the talk, the initiative soon becomes just talk.
The…
Fred Mason
It’s becoming common to refer to the devices used for dimensional and coordinate measurement—vision/optics, lasers, touch probes, and others—as sensors. Multisensor measuring systems use two or more of these devices. It can be confusing because none of these “sensors” is actually a sensor. The…
William Tandler
What’s a datum reference frame?
As discussed in workshop No. 5, datum reference frames (DRF) are coordinate systems, and preferably—at least to start with—Cartesian coordinate systems.
As we know, coordinate systems serve to orient and locate objects, and in the world of GD&T in particular…
Denise Robitaille
Recently I became aware that the ISO 9001 requirements pertaining to preventive action are sometimes referred to as the “fortune-telling clause.” The deprecating implication is that attempting to implement preventive actions is as silly as relying on a two-bit sideshow palm reader to help you make…
Thomas R. Cutler
Powerful brands can drive success in competitive markets and become the organization’s most valuable assets. Wikipedia suggests that, “Brands were originally developed as labels of ownership: name, term, design, and symbol.” Today, how brands reflect and engage people and how they define people’s…
Akhilesh Gulati
As a manager, one might imagine being a rider atop a horse. You cannot expect to force the horse to win by constantly pulling the reins, neither can you expect to win the race consistently by pushing the horse beyond its capability. The rider needs to influence its performance to win the race;…
Thomas R. Cutler
Powerful brands can drive success in competitive markets and become the organization’s most valuable assets. Wikipedia suggests that, “Brands were originally developed as labels of ownership: name, term, design, and symbol.” Today, how brands reflect and engage people and how they define people’s…
Knowledge at Wharton
Accounting techniques such as budgeting, sales projections, and financial reporting are supposed to help prevent business failures by giving managers realistic plans to guide their actions and feedback on their progress. In other words, they’re supposed to leaven entrepreneurial optimism with green…
Bill Kalmar
Advancing into that mystical category of “senior citizen” brings with it certain perks. Simultaneously becoming a senior citizen, retiring, and joining the ranks of Social Security recipients is a financial trifecta.I retired in 2003, and when I made that phone call to add my name to the millions…
Dr T Burns
In Part 1 of this article I discussed Six Sigma failures and the fundamental flaws in the term Six Sigma, as seen in figure 1 below, which highlights the flaws in the hundreds of Six Sigma web sites displaying the nonsense of out-of-control processes that are the result of the claimed “unavoidable…
Bill Kalmar
Each year at this time a momentous event is announced in the pages of a prominent magazine. No, I’m not talking about the Sports Illustrated swimsuit edition, although thoughts of that warm me up on frigid evenings in Michigan (sorry if that’s sexist). I’m referring to Fortune Magazine’s…
Douglas C. Fair
I was hiking in the Smoky Mountains National Park with a colleague, and we happened upon fellow hikers. Being the friendly sorts that we are, we stopped to take a breather and chat with our new female friends. We enjoyed resting and speaking with the women until my friend Bob smiled and asked one…
FARO
At rare moments, an idea comes along that makes people rethink how jobs are done from that point on. The engineers at Falk PLI Engineering & Surveying have hit on such an idea for one of the most basic concepts of all: measuring.
The larger-than-life nature of steelmaking would seem to belie…
With the ever-growing demands of energy, the demands on high value-added vessels, such as container vessels, liquefied natural gas (LNG) carriers, and crude oil carriers, have skyrocketed in recent years. As of 2006, shipbuilding orders received by South Korean shipbuilders accounted for 42…
Rina Molari-Korgel
Welcome to the second issue of CMSC World—the place to catch up on the latest happenings in portable 3-D metrology and imaging. This is the official newsletter of the Coordinate Metrology Society, and once again we are gearing up for our Coordinate Metrology Systems Conference—“the” conference…
Steven Ouellette
Last month, I described a simple problem to determine which gear material resulted in longer wear. We reviewed the extremely powerful technique called Analysis of Variance (ANOVA) and found a statistically significant and important effect on the average wear due to gear material. I also…
Thomas R. Cutler
In the first quarter of 2007, my company conducted a complex-manufacturing research survey of 1,473 senior management level executives (CEO, COO, CFO, vice-president of operations). Complex manufacturers were defined as those employing “other than exclusively repetitive manufacturing processes”…
Thomas R. Cutler
In the first quarter of 2007, my company conducted a complex-manufacturing research survey of 1,473 senior management level executives (CEO, COO, CFO, vice-president of operations). Complex manufacturers were defined as those employing “other than exclusively repetitive manufacturing processes”…