All Features
Michael Casey
Allegra Print and Imaging of Portage, Michigan, was founded in 1988 and has been growing by at least 6 percent annually over the past five years, despite a weak local economy. Allegra Portage is a member of the Allegra Network, a large graphic communications franchise, with more than 600…
Rina Molari-Korgel
The Coordinate Metrology Society is pleased to post a diverse but technically packed week of presentations and activities for CMSC 2008. This year’s record number of 46 submitted abstracts has resulted in an exciting lineup for you, our attendees.The technical agenda commences with Jon Cowart…
Coordinate measuring machines (CMMs) are a basic requirement for any industrial manufacturing facility conforming to the specifications of drawings and standards. Accuracy needs to be observed, verified, and certified with respect to a comprehensive set of standardization rules. Highly precise…
CMSC
The Car of Tomorrow, a new racecar style for NASCAR’s NEXTEL Cup Series, made its debut in March 2007 with much fanfare. Seven years in the making, NASCAR’s research and development center rolled up its shirtsleeves and conceptualized their dream template. Their ideal racecar would implement the…
Steven Ouellette
I thought this month we would get away from the stats of the last few columns. Hey, quiet down! How can anybody read over all that cheering?
There’s something missing from most Six Sigma implementations—a gap that, if left unattended, leads to wasted time and money, as well as the failure of the…
I recently gave a speech on products made in China to ASQ’s customer service division in Raleigh, North Carolina. The critical takeaways were that global uncertainties and risks were fundamentally changing the rules of outsourcing and offshoring. What’s going on? Let’s look at few of the changes…
Denise Robitaille
Unlike many other requirements in ISO 9001, the subclause dealing with the ISO management representative is rarely the subject of debate. In fact, it doesn’t get nearly as much consideration as it deserves.
Traditionally, it’s assumed that the quality manager gets the job by default. If the…
Mike Thelen
What’s an extremely difficult part of lean? Sustained improvement. Kaizen is best known and most often described as continual, incremental improvement. Kaikaku is perhaps best described as revolutionary improvement. Thus we have two ways to pursue sustained improvement, evolution and revolution…
Mike Thelen
What’s an extremely difficult part of lean? Sustained improvement. Kaizen is best known and most often described as continual, incremental improvement. Kaikaku is perhaps best described as revolutionary improvement. Thus we have two ways to pursue sustained improvement, evolution and revolution.…
William Tandler
Encoding the mating flange:
In Workshop No. 7, we used Smart GD&T processes to encode the operation, assembly, and other functions of a flange. In this workshop, we take a deeper look at the mating aspect of the game by encoding the mating flange. The additional steps, 7 through 9, are…
Thomas R. Cutler
Manufacturing firms intent on capturing and distilling rich streams of data will find them. Companies will often look at a capability maturity model (CMM) in rows and columns—a format common across many industries and many applications—in Excel. Most data dumped from a database end up in a grid,…
Thomas R. Cutler
Manufacturing firms intent on capturing and distilling rich streams of data will find them. Companies will often look at a capability maturity model (CMM) in rows and columns—a format common across many industries and many applications—in Excel. Most data dumped from a database end up in a grid,…
Bill Kalmar
It seems that not a day goes by that some politician, government official, or CEO of a major company has to retract a misspoken remark or admit that a previous message was either exaggerated or wasn’t factual. Despite the seriousness of the transgression, we as a forgiving society, are prepared to…
Carolyn M. Clancy M.D.
If you’ve ever watched the popular “MythBusters” program on the Discovery Channel, you know that many supposed truths are based on old, incomplete, or simply incorrect information.The same can be said about beliefs about the quality of health care in America. How many times have you heard that more…
Douglas C. Fair
Never say “never”? I guess I overlooked that memo. In case you missed it, the last two columns were written about what you should never do with control limits. These three nevers, if avoided, will ensure that your control charts are useful, reliable tools.
The first two nevers of control limits are…
David A. Marshall
Not long ago many manufacturing companies considered accidents and the resulting costs part of the expense of doing business. Today’s companies are creating better safety programs that benefit the financial health of the organization and significantly improve the protection provided to individuals…
Steven Ouellette
If you have been following my articles for the last few months, you know that we’re almost done with an experimental analysis and that today we will be doing the final step—making our company money. If you haven’t been following my articles, then you should probably be flogged with a soggy…
Mike Thelen
Mark Graban, consultant and host of www.leanblog.org , and a good lean friend, once posted a web log topic on “lean or lame” (a phrase he coined). That topic drew a variety of comments from his readership. He described L.A.M.E. as “lean as misguidedly executed,” and it’s his description that so…
Mike Thelen
Mark Graban, consultant and host of www.leanblog.org , and a good lean friend, once posted a web log topic on “lean or lame” (a phrase he coined). That topic drew a variety of comments from his readership. He described L.A.M.E. as “lean as misguidedly executed,” and it’s his description that so…
William Tandler
T
he actual purpose of GD&T:
It’s common to think that the primary purpose of GD&T is to unambiguously communicate design intent to manufacturing and inspection. In fact, the most important objective is to ensure that what we communicate is worth communicating, and that it…
Denise Robitaille
A farmer was experiencing a serious problem with cranes eating his seed, so he decided to cast a net upon his fields in an attempt to capture the cranes. Along with the cranes, he snared a stork. The stork pleaded for his life saying, "Honorable farmer, I am not like these others who came to steal…
Greg Hutchins
This is the first of a new QualityInsider column that will discuss new practices, processes, tools, and lessons learned in what I think is the future of quality—risk management. I’ll feature quality and other professionals who use quality and risk in supply management, auditing, health care,…
Greg Hutchins
This is the first of a new QualityInsider column that will discuss new practices, processes, tools, and lessons learned in what I think is the future of quality—risk management. I’ll feature quality and other professionals who use quality and risk in supply management, auditing, health care,…
Patricia C. La Londe
Cardinal Health Alaris Products, which makes pumps and disposables used during infusions, was in critical shape in the late 1990s and needed to address improvement on all fronts. The prescription included improvements in customer satisfaction and in the company’s finances, which required the…
Peter J. Sherman
Few process improvement topics generate more questions or may be least understood than design of experiments (DOE). This is regrettable as DOE is probably one of the most important activities—after the charter definition—that a manager/Black Belt will be performing during the Six Sigma process.This…