All Features
William A. Levinson
In his Quality Digest article published in February 2023, Michael Mills1 reported that the next version of ISO 9001 will add to clause 4.1, “Understanding the organization and its context” the words, “the organization shall determine whether climate change is a relevant issue.”
Although nothing in…
James Chan
Tracking work orders is an essential aspect of work order management, and it becomes immensely more efficient with the help of tracking software.
Work orders are the centerpiece of an effective maintenance program. Once a work order request is initiated, it triggers a set of tasks and workflows…
Roman Davydov
In 2024, operating in the automotive market has become increasingly difficult. Global and local supply chain disruptions, product quality issues, and ongoing talent shortages are some of the greatest challenges automotive businesses face globally.
The majority of automotive companies already…
Nikhil Arora
In the latest TalentLMS research, we zoomed in on employee appreciation in U.S. companies. We examined how employees view appreciation practices and their favorite ways of receiving recognition. Moreover, we explored AI’s potential for bridging the employee recognition gap. The research also dug…
Adam Sutter
In the dynamic and ever-evolving landscape of business, the concept of transformation often conjures images of monumental overhauls and radical shifts. However, for some enterprises, effective transformation takes a different, more nuanced form—one that involves strategic adjustments rather than…
Maggie Overfelt
Michele Gelfand finds inspiration for new projects all around her: taking in the banter in a boardroom, speaking with taxi drivers when traveling, observing the interactions between physicians and nurses during an unexpected trip to the doctor. The idea for one of her most recent papers was sparked…
Angie Basiouny
New research from Wharton shows that technology firms pull a more diverse pool of job applicants when they offer remote work, a finding that could help shape how jobs are designed in the future.
In their paper, accepted for publication in Management Science, Wharton professors David Hsu and …
NIST
Stain-resistant clothing, fast-food wrappers, and extreme weather gear such as certain jackets and pants—these products get many of their desirable features from a class of manufactured chemicals called per- and polyfluoroalkyl substances (PFAS). But there’s a major downside: Researchers have found…
Audrey Kim
Emails that drone on and on. Meetings that could have been Slack messages. Memos loaded with empty jargon. We’re all familiar with friction, or what Robert I. Sutton and Huggy Rao describe as “forces that make it harder, slower, more complicated, or downright impossible to get things done.”
In…
Stephanie Ojeda
As U.S. Supreme Court Justice Louis D. Brandeis famously wrote, “Sunlight is said to be the best of disinfectants.”
In the field of quality, internal audits are the equivalent of sunlight. Like spring cleaning, internal audits provide the opportunity to bring process issues into the open before…
Shankar Parameshwaran
Generative AI can affect managerial decision-making in “a transformative way” by boosting value generation, according to Prasanna (Sonny) Tambe, Wharton professor of operations, information, and decisions. Tambe is also faculty co-director of AI at Wharton, which fosters AI activities across the…
Peter Manin
Global trends and data-driven development in different industries dictate the need for permanent change and finding ways to be more effective for stakeholders and project participants. This is reflected in many types of business through new technologies, new collaboration processes, new org charts…
Grant Ramaley
When it comes to protecting anyone or anything from harm caused by something manufactured, grown on a farm, or rolling down a highway or a runway, quality is of utmost importance. Our trust forms the backbone of what we expect from our food, cars, planes, medical devices, and protection of the…
Donald J. Wheeler
Over the past two months we’ve considered the properties of lognormal and gamma probability models. Both of these families contain the normal distribution as a limit. To complete our survey of widely used probability models, this column will look at Weibull distributions, a family that doesn’t…
Jamie Bihary
An internal audit can be an overwhelming prospect, especially if you’re new to a company or internal auditing in general.
The MedTech space is huge, and even the standards that are meant to help, like ISO 13485:2016, cover a lot of ground.
So, if you’re part of the audit team in your company, and…
Mike Figliuolo
Many people proclaim they are gurus, ninjas, and other silly titles. Giving yourself such a title can cause people to lose respect for you, and it can cost you credibility.
Titles matter. A lot. So do email addresses and signature blocks. As unfortunate and as shallow as it is, people make a first…
Matthew Greenwood
The next frontier for industrial digitization and automation is the convergence of artificial intelligence (AI) and machine vision.
AI-powered machine vision promises to transform the way industrial manufacturers conduct their business, according to experts at a recent webinar hosted by the…
Del Williams
Manufacturers in the food and beverage sector continually seek methods to boost their operational efficiency and are prepared to invest in superior machinery when the expected returns justify the expenditure. However, the potential advantages of upgrading bulk bag filling systems are frequently…
Hexagon Manufacturing Intelligence
Welcome to a sneak peek at the 2024 edition of Engineering Reality, a magazine published by Hexagon’s Manufacturing Intelligence division and dedicated to accelerating smart manufacturing. This edition highlights human ingenuity, showcasing how engineering teams from different organizations harness…
James Chan
Reactive maintenance is a form of physical asset management in which maintenance is only performed on equipment or machinery when it malfunctions or fails entirely. Sometimes referred to as run-to-failure maintenance or breakdown maintenance, reactive maintenance strategies provide the most basic…
Gleb Tsipursky
As companies continue to navigate the new normal of remote and hybrid work, it’s crucial that they establish clear expectations and guidelines for their employees. And unlike Disney and Twitter, it’s very important that they don’t change their minds randomly when the leadership changes.
However, a…
Joe Judge
I once had to give an employee constructive feedback about being too impatient, irritable, and unmotivated at work. He shrugged, apparently unwilling to acknowledge the problem.
In response, I asked, “How does this character flaw manifest with your kids at home?” That question got his attention…
Stephanie Ojeda
Formal complaint management is a requirement in regulated industries such as medical device and pharmaceuticals under U.S. Food and Drug Administration (FDA) and other international regulations.
The FDA mandates that medical device companies, for example, designate a formal unit for managing…
Shiela Mie Legaspi
As remote workers, we have more freedom than ever before. This means we must learn how to make personal accountability in virtual teams work for us. We must understand what drives our success, and use that knowledge to drive our own growth. Simple self-accountability techniques can empower you with…
Jennifer King
Route optimization algorithms transform last-mile logistics by improving efficiency, cost-effectiveness, delivery accuracy, sustainability, and customer satisfaction, ultimately reshaping the landscape of modern supply chain management. Route optimization algorithms use advanced computational…
