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The Power of Wellness Programs to Optimize the Manufacturing Workforce
Jennifer King
In the hustling world of manufacturing, where machines hum and productivity is king, there’s a human element that’s sometimes overlooked: the well-being of the workers themselves. That’s where employee wellness programs come in, adding a jolt of energy and care into the mix. These programs aren’t…
What Does ISO 9001 Have to Do With Climate Change?
Michael Mills
Superficially, ISO 9001 and climate change sound different: ISO 9001 is about how to do things well so your organization satisfies its customers; climate change is about physical and chemical interactions in the atmosphere, and the consequences for our lives in the future. But ISO is adding…
Leave Intuition to the Machines
Phanish Puranam, Asher Lawson, Miguel Sousa Lobo
Just two months after its launch in late 2022, ChatGPT reached 100 million monthly active users. Along with other advanced language models, it quickly began encroaching on territory traditionally exempt from automation, such as tasks requiring creativity, intuition, and decision-making. So, what…
Boosting Quality Inspection With Big Data
Miron Shtiglitz
The main benefit of deploying artificial intelligence (AI) for quality inspection is a significant improvement in defect detection. However, the data generated and stored by inspection systems have the potential to deliver additional benefits, including major improvements in yield. Anyone working…
Motivation Up, Attrition Down: Employee Engagement
Matthew Bidwell
Nano Tools for Leaders—a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management—are fast, effective tools that you can learn and start using in less than 15 minutes, with the potential to significantly affect your success and the engagement and…
Cracking the Conveyor Code
Del Williams
An experienced conveyor supplier can advise food processors on the ideal options for resolving common challenges associated with conveying powdered food products, such as caking, packing, and hazardous dust emissions. Almost every industry has a powdered version of products or ingredients that…
Don’t Be Defeated Again
Jones Loflin
By now you will have already broken one or more of your resolutions for the new year. You didn’t mean to; it was just so hard to keep that major commitment. While I do believe in setting worthwhile and measurable goals for a new year, I prefer identifying small changes I can sustain throughout the…
FDA Inspections on the Rise
Alonso Diaz, Maria DiBari
Inspections by the U.S. Food and Drug Administration (FDA) are on the rise after the nation has recovered from the Covid-19 pandemic. Domestic inspections showed a drop in 2020 due to state health guidelines around quarantine. The rise has more than doubled within three years of post-pandemic…
Turn Negative Thoughts Into Positive Actions in Five Steps
Jessica Rector
Do you have a Negative Nancy (NN) or Toxic Tim (TT) that you’re keeping longer than you should? Would you let them go if you weren’t so short staffed? One Negative Nancy or Toxic Tim infiltrates the whole company, and their attitude spreads throughout, affecting everyone. Think of it like this:…
AI Is Here—and Everywhere
Anjana Susarla, Casey Fiesler, Kentaro Toyama
The year 2023 was one of AI hype. Regardless of whether the narrative was that AI was going to save the world or destroy it, it often felt as if visions of what AI might be someday overwhelmed the current reality. And though anticipating future harms is a critical component of overcoming ethical…
New Business Idea? What’s Your Problem?
Mike Figliuolo
If you have a new business idea, I’m excited for you. If you ever want to get it off the ground, however, be sure you have a problem. A real problem. I know that sounds cryptic. Allow me to explain. When I hear a new pitch, the first question I ask is, “What’s the problem?” You would be surprised…
Riding the Wind
Zach Grey
There is something wonderfully simple about a wind turbine gently turning in the breeze.  As the wind flows by the blades of the turbine, a rotating force is created that spins the giant assembly. The rotation is then converted into electricity, just like conventional power generation.  A wind…
Outlook for a New Generation of Project Management Pros
Te Wu
Business skills are constantly changing to keep up with current technological and societal trends. But 2023 wasn’t an ordinary year, and there were three major developments that accelerated the evolutionary process of project management.  First, thanks to the launch of ChatGPT in November 2022,…
Disposal by Type?
Silke von Gemmingen
Smart waste management is one of the core tasks within smart cities, i.e., those urban areas in which innovative technologies and data-driven solutions are used. They aim to improve residents’ quality of life, minimize environmental impact, and use resources more efficiently. Conserving resources…
Investors Are Watching, and Judging, Your Work-From-Home Policies
Gleb Tsipursky
Many companies have struggled with figuring out their flexible work policies. What they may not realize is that many investors are watching—and judging. Indeed, a number of investors have explicitly and publicly integrated work-from-home (WFH) policies into their evaluations of prospective…
Generative AI Can Boost Productivity Without Replacing Workers
Katia Savchuk
Since generative AI went mainstream in 2023, it has inspired an equal measure of hype and fear. Boosters of tools such as ChatGPT and DALL-E predict that they will transform our economy, while skeptics worry about their potential to produce inaccurate or harmful results and ultimately replace…
SPC Outside of Manufacturing
Scott A. Hindle, Douglas C. Fair
So far in this series our focus has remained on statistical process control (SPC) in manufacturing. We’ve alternated between more traditional uses of SPC that remain relevant in this digital era and discussing uses of SPC and its related techniques that are enabled by the marvels of modern…
The Benefits of Lean Maintenance Programs
James Chan
The term lean maintenance describes a methodology that focuses on eliminating waste and continually identifying opportunities for improvement. Over time, a lean approach to maintenance extends the useful life of assets, maximizes profitability, improves resource allocation, and enables more…
The Price of Excellence
Alonso Diaz, Maria DiBari
Quality consistently ranks among organizations’ foremost competitive priorities; it’s a prerequisite for success in the global marketplace. Firms that want a competitive edge do it by delivering products that meet customer needs and function as intended. Despite the long-standing emphasis on the…
A New Year’s Resolution to Improve Your Business
Mike Figliuolo
By eliminating low-value work from your life, you can focus on more important things. Get rid of difficult customers and focus on driving your business instead. To get your new year started right, I’d like to share with you what I’ve been taught by homemade bread, lawn mowers, and cheap customers…
Automated Quality Control Best Practices
Creaform
End-to-end manufacturers are companies that lead products through the entire manufacturing process, from design to customer delivery. Unlike businesses that manufacture their products with a segmented manufacturing process, end-to-end manufacturers have complete control over the different parts of…
Empirical Root Cause Analysis for Human Error
Matthew Barsalou
A root cause analysis (RCA) should be empirical; however, this can be difficult when dealing with human error. A typical human failure is a missed operation, such as when a process step isn’t carried out. This could mean a part wasn’t installed, a bolt wasn’t tightened, or a server didn’t deliver a…
How to Make Your Team Smarter
Adam Grant
Nano Tools for Leaders—a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management—are fast, effective tools that you can learn and start using in less than 15 minutes, with the potential to significantly affect your success and the engagement and…
Meet the Five ‘Al’ Siblings and Their Young Cousin
Harry Hertz
Let me introduce the five “Al” siblings: informational, aspirational, foundational, directional, and decisional. Also, meet their young cousin, survival. In my years of learning about organizations and teaching graduate students about strategy and organizational analysis, I have seen several key…
Thinking Friday
Akhilesh Gulati
The first day of the conference was over, and most of us congregated for happy hour, relaxing, networking, and furthering our connections. We reminisced about the day, commenting about the good, the bad, and the ugly: events at work, travel, organizational policies, you name it. Interestingly, the…

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