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Electronic Work Instructions Address Manufacturing Employee Retention, Quality
Thomas R. Cutler
Although automation has been successful in replacing repetitive, simple tasks, the human workforce still plays a critical role in manufacturing. Even the most sophisticated and automated manufacturing operations rely on human operators to configure, run, and properly maintain production equipment…
Consider the Decision Making First
Fred Schenkelberg
Reliability activities serve one purpose: to support better decision making. That is all they do. Reliability work may reveal design weaknesses, which we can decide to address. Reliability work may estimate the longevity of a device, allowing decisions when compared to objectives for reliability.…
Enhancing the Employee Coaching Experience
Sean Gordon
Employees want to feel like they’re given the opportunity to be properly assessed in their work by being trained to their full potential. Managers are responsible for overseeing the growth of the company by way of employee growth, but often are tasked to the brim or constantly shifting between…
Sharing Lessons Learned Improves Quality and Operational Excellence
Aiman Sakr
Does your organization benefit from lessons learned? Does it learn from previous quality issues? A vast amount of learning takes place every day in every manufacturing facility. Do global manufacturing companies share experiences gained from resolving quality issues between overseas plants? And…
MELD Introduces Solid-State 3D Printing System
Tom Kevan
MELD Manufacturing has commercialized a metal production process that promises to enable 3D printing to carve out a greater role in the manufacturing sector. Until recently, manufacturers’ efforts to apply 3D printing in large-scale production areas have been thwarted by inherent limitations of…
The Biggest Mistakes New CEOs Make
Chris Jones, Jake Herway
Studies show that decisions made during the first few months of a CEO’s tenure are disproportionately important in determining his success. However, several issues—unique to CEOs and often overlooked—complicate or even cloud good decision making. First, new CEOs often spread themselves thin in an…
Enumerative and Analytic Studies
Donald J. Wheeler
The ultimate purpose for collecting data is to take action. In some cases the action taken will depend upon a description of what is at hand. In others the action taken will depend upon a prediction of what will be. The use of data in support of these two types of action will require different…
ROI Is Important, But...
Rick Barker
Return on investment (ROI) is the subject of many discussions about ergonomics, and rightfully so. Musculoskeletal disorders are an expensive and preventable workplace injury, with total costs averaging nearly $30,000 per case, according to data from the Occupational Safety and Health…
Faster Analysis of Medical Images
Rob Matheson
Medical image registration is a common technique that involves overlaying two images, such as magnetic resonance imaging (MRI) scans, to compare and analyze anatomical differences in great detail. If a patient has a brain tumor, for instance, doctors can overlap a brain scan from several months ago…
Time to Ditch the Paper and the Spreadsheets
Douglas C. Fair
A few months back, I was reading a really good article from The Wall Street Journal, titled “Stop Using Excel, Finance Chiefs Tell Staffs.” Even though it was geared toward accounting and corporate operations, the message of the article struck home: Excel shouldn’t be used as an enterprisewide…
Do More Things Right
Jim Benson
I love to cook. When I make good food and share it with others, they will take a bite and look as excited to eat it as I was to create it. They might not understand the subtleties that went into it, but they understand the product. Satisfied eater, satisfied chef. When we do something and are…
Five Levers for Building Your Desired Culture
Soyini Coke
In more than 130 interviews with high-performing CEOs, across a wide variety of industries, culture was almost universally cited as the single most important factor contributing to company success. Why is culture so important? Because culture drives how employees feel about working at your company…
What Do You Look for in a Mobile Quality Management System?
Richard Wilson
According to the Verdantix global survey of 382 EHS decision-makers, 57 percent  expect to use mobile apps in 2018 either widely across all their facilities, at multiple facilities, or as a pilot project at one facility. Mobile has become a game changer for modern quality management systems (QMS).…
MEP Helps Inventor Save Thousands On Design and Testing
Manufacturing Extension Partnership MEP
Many people have ideas for inventions, but only a few act on them. Doug Gaus of Innovation in Mind quietly produces numerous inventions from his home in Boise, Idaho, taking the steps needed to turn his ideas into marketable products. He has several licensed products, including a new handheld…
Inside Quality Digest Live for July 6, 2018
Dirk Dusharme @ Quality Digest
In our July 6, 2018, episode of QDL, we discuss distributed manufacturing, and distributed management. “Brother Moonshine, Sister Solution” If want to spur innovation, try moonshine. “3D Printing Finds a Custom Foothold in Manufacturing” 3D printing is leading to some pretty interesting…
The Bezos-Buffett-Dimon Healthcare Venture
J. B. Silvers, Mark Votruba
The new healthcare venture formed by Amazon, Berkshire Hathaway, and JPMorgan Chase announced June 20, 2018, that Harvard professor and well-known author Atul Gawande would be the company’s CEO. The idea for the new company is to innovate by cutting costs from the healthcare system, starting with…
Three Quality Tools to Quickly Reduce Defects and Costs
Stephen Salata
It’s an open secret that many automotive and aerospace manufacturers have unacceptably high defects and costs. And where defects are on the rise, quality costs aren’t far behind. Even one defect could mean recalling an entire batch, a problem that can cost thousands of dollars per minute if it…
Preparing Tensile Specimens for the Highest Accuracy
Amanda Hunt
Tensile testing of materials is critical to a wide array of industries, which means preparing specimens for testing is equally important. If a specimen is not prepared correctly, the test results will be inaccurate; this is costly if a material fails a test that it should have passed, and…
Transform Policies From Unread Documents to Instruments of Change
Jennifer Sillars
Policies define expectations and boundaries for behavior, but these expectations frequently go unmet. There are three major triggers for new policy creation or policy amendment: • An adverse event highlights an operational risk that is not effectively controlled. A policy is required to address…
NIST-Led Standard Evaluates 3D Scanners Critical for Manufacturing
NIST
Story update 7/13/2018: This story was updated with a link to the released version of standard E3125–17. Large-volume 3D laser scanners play an essential role in manufacturing large products (e.g., airplane wings), making measurements for large-scale construction (e.g., bridges), and other…
Inside Quality Digest Live for June 29, 2018
Dirk Dusharme @ Quality Digest
In our June 29, 2018, episode of QDL, we discuss AR, VR, and innovation. “Experience Augmented Reality Gauging With Marposs at IMTS 2018” Augmented reality and virtual reality are fast becoming a part of test and assembly. “Three Teams Named Grand-Prize Winners at ASME Innovation Showcase (ISHOW…
Brother Moonshine, Sister Solution
Taran March @ Quality Digest
We are here, and it is now. Further than that, all human knowledge is moonshine. —H. L. Mencken I ran across the term “moonshine shop” while reading about a kaizen blitz at Ontario-based communications firm Cogeco. “Brad, [Cogeco’s] maintenance leader, coordinates all projects relating to modifying…
Connected Cars Can Lie, Posing a New Threat to Smart Cities
Qi Alfred Chen, Z. Morely Mao
The day when cars can talk to each other—and to traffic lights, stop signs, guardrails, and even pavement markings—is rapidly approaching. Driven by the promise of reducing traffic congestion and avoiding crashes, these systems are already rolling out on roads around the United States. For…
Under New Management
Adam Hickman, Ryan Pendell
By nearly every measure, the workplace is rapidly evolving. But this new fluid workplace isn’t just about the work environment. Workplaces are increasingly project-based, and employees today are attracted to interesting problems and meaningful work, not just a job title. Compared to decades past,…
Imagine That You’re a Human....
Annette Franz
‘Imagine for a second that you’re a human.... ” Yikes! Now there’s a crazy statement to make during a customer experience design session. However, more companies need to start thinking this way. Sadly, there is no shortage of stories about customers being treated badly, even inhumanely. The one…

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