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The Conference Board Consumer Confidence Index Declines
The Conference Board
The Conference Board Consumer Confidence Index, which had increased in February 2011, declined in March. The index now stands at 63.4 (1985 = 100), down from 72.0 in February. The Present Situation Index improved to 36.9 from 33.8. The Expectations Index decreased to 81.1 from 97.5 last month.…
The Conference Board Consumer Confidence Index Declines
The Conference Board
The Conference Board Consumer Confidence Index, which had increased in February 2011, declined in March. The index now stands at 63.4 (1985 = 100), down from 72.0 in February. The Present Situation Index improved to 36.9 from 33.8. The Expectations Index decreased to 81.1 from 97.5 last month.…
Four Control Chart Myths from Foolish Experts
Davis Balestracci
There are four statements regarding control charts that are myths and in my experience, just refuse to die. The next time you're sitting in a seminar and someone tries to teach you how to transform data to make them normally distributed, or at any point during the seminar says, “Normal distribution…
Are You Prepared for Foreign Food-Supplier Verification Laws?
TraceGains
Under the Food Safety Modernization Act (FSMA), food manufacturers and processors who import food ingredients and raw materials will be required to implement a Foreign Supplier Verification Program, essentially mandating that foreign suppliers undergo the same rigor and scrutiny as domestic ones.…
Are You Prepared for Foreign Food-Supplier Verification Laws?
TraceGains
Under the Food Safety Modernization Act (FSMA), food manufacturers and processors who import food ingredients and raw materials will be required to implement a Foreign Supplier Verification Program, essentially mandating that foreign suppliers undergo the same rigor and scrutiny as domestic ones.…
3-D Scanning for Bus 19 Peace Memorial
Michael Raphael
On Jan. 29, 2004, 11 people lost their lives and 50 were wounded in a suicide bombing on Egged Bus 19 in Jerusalem. Since that tragic incident, the remains of Bus 19 have travelled around the world as a reminder of the horrors of terrorism. First stopping at The Hague for the International Court of…
Zenjidoka: The Power of Self-Reliance, Part 1
Jidoka is one of the core principles of the Toyota Production System, one that empowers production-line workers to take immediate action the moment a defect is detected. The worker who discovers the defect pulls a red cord, and the entire assembly line stops. Co-workers and the supervisor rush over…
Zenjidoka: The Power of Self-Reliance, Part 1
Jidoka is one of the core principles of the Toyota Production System, one that empowers production-line workers to take immediate action the moment a defect is detected. The worker who discovers the defect pulls a red cord, and the entire assembly line stops. Co-workers and the supervisor rush over…
3-D Scanning for Bus 19 Peace Memorial
Michael Raphael
On Jan. 29, 2004, 11 people lost their lives and 50 were wounded in a suicide bombing on Egged Bus 19 in Jerusalem. Since that tragic incident, the remains of Bus 19 have travelled around the world as a reminder of the horrors of terrorism. First stopping at The Hague for the International Court of…
Upcoming Automotive Webinars from Siemens
Siemens PLM Software
(Siemens Corp: Munich, Germany) -- Product life-cycle management (PLM) is the process of managing the entire life cycle of a product, from its conception, through design and manufacture, to service and disposal. Siemens PLM Software shares strategies for improving PLM at your company through the…
Upcoming Automotive Webinars from Siemens
Siemens PLM Software
(Siemens Corp: Munich, Germany) -- Product life-cycle management (PLM) is the process of managing the entire life cycle of a product, from its conception, through design and manufacture, to service and disposal. Siemens PLM Software shares strategies for improving PLM at your company through the…
Life in the Gutter
Bill Kalmar
A recent column of mine described how deleting the cheese on a burger resulted in our not receiving a $10 credit. It was an example of a breakdown in customer service. Suffice it to say that contacting corporate management resolved the situation. But the question remains: Why does such a minor…
Seeing Below the Surface
MIT News
In recent years, many airplane manufacturers have started building their planes from advanced composite materials, which consist of high-strength fibers such as carbon or glass, embedded in a plastic or metal matrix. Such materials are stronger and more lightweight than aluminum, but they are…
Life in the Gutter
Bill Kalmar
A recent column of mine described how deleting the cheese on a burger resulted in our not receiving a $10 credit. It was an example of a breakdown in customer service. Suffice it to say that contacting corporate management resolved the situation. But the question remains: Why does such a minor…
Seeing Below the Surface
MIT News
In recent years, many airplane manufacturers have started building their planes from advanced composite materials, which consist of high-strength fibers such as carbon or glass, embedded in a plastic or metal matrix. Such materials are stronger and more lightweight than aluminum, but they are…
Histograms: When to Use Your Eyeballs, When Not
Tom Pyzdek
Story update 3/29/2011: We corrected an error in the next to last sentence. "p < 0.05" was changed to "p > 0.05." One of the exercises I assign to students in my training involves creating two histograms from normally distributed random numbers. The results often look similar to those shown…
Histograms: When to Use Your Eyeballs, When Not
Tom Pyzdek
Story update 3/29/2011: We corrected an error in the next to last sentence. "p < 0.05" was changed to "p > 0.05." One of the exercises I assign to students in my training involves creating two histograms from normally distributed random numbers. The results often look similar to those shown…
Counting the Volunteers the World
Counts on
Johns Hopkins University
(JHU: Baltimore, MD) -- The International Labour Organization (ILO) and the Johns Hopkins University Center for Civil Society Studies have released a new manual to help statistical agencies around the world track the amount, type, and value of volunteer work in their countries. The manual, drafted…
Counting the Volunteers the World
Counts on
Johns Hopkins University
(JHU: Baltimore, MD) -- The International Labour Organization (ILO) and the Johns Hopkins University Center for Civil Society Studies have released a new manual to help statistical agencies around the world track the amount, type, and value of volunteer work in their countries. The manual, drafted…
Two Cents on Lean Certifications… and a Cow Named ‘Fuku’
Mark R. Hamel
A colleague of mine recently shared a story about the renowned Chihiro Nakao, student of Taiichi Ohno and founder of the Shingijutsu, the consulting group that teaches Toyota Production System principles. According to the story, a client once asked Nakao if he granted any Black Belt certifications…
Two Cents on Lean Certifications… and a Cow Named ‘Fuku’
Mark R. Hamel
A colleague of mine recently shared a story about the renowned Chihiro Nakao, student of Taiichi Ohno and founder of the Shingijutsu, the consulting group that teaches Toyota Production System principles. According to the story, a client once asked Nakao if he granted any Black Belt certifications…
Hey, Mr. Auditor: This Is a Mickey Mouse Nonconformity
Miriam Boudreaux
Have you ever been audited and felt like the auditor’s findings were almost irrelevant in the context of your organization’s major challenges and goals? Did you sometimes feel like you've been handed a Mickey Mouse nonconformity given the issues your organization is confronting? But what is one…
Hey, Mr. Auditor: This Is a Mickey Mouse Nonconformity
Miriam Boudreaux
Have you ever been audited and felt like the auditor’s findings were almost irrelevant in the context of your organization’s major challenges and goals? Did you sometimes feel like you've been handed a Mickey Mouse nonconformity given the issues your organization is confronting? But what is one…
Cost Reduction ≠ Cost Advantage
Stewart Anderson
An excellent article by Donald Wheeler on the economic cost of quality, “What Is the Zone of Economic Production?” gave me pause to consider the strategic implications of reducing the costs associated with poor quality. As Wheeler pointed out in his article, there is an economic zone of production…
Cost Reduction ≠ Cost Advantage
Stewart Anderson
An excellent article by Donald Wheeler on the economic cost of quality, “What Is the Zone of Economic Production?” gave me pause to consider the strategic implications of reducing the costs associated with poor quality. As Wheeler pointed out in his article, there is an economic zone of production…

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