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Who Studies Quality Management in High School?

These children may know more about quality than your managers

Jeff Dewar
Kristine Bammert
Mon, 05/21/2012 - 11:16
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Body

There is a remarkable quality movement afoot centered in South Asia with tentacles that reach to the United States, Europe, and Africa.

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Starting in primary school and extending throughout high school, students are introduced to the teachings of W. Edwards Deming, Joseph Juran, Philip Crosby, Kaoru Ishikawa, and many other great figures of quality. They learn quality problem-solving tools, basic kaizen, 5S, benchmarking, and a host of East/West theories about human development and motivation.

I saw this with my own eyes. This three-minute video clip of these young students says it all.

 …

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Comments

Submitted by ARAVIND on Wed, 05/23/2012 - 23:20

Thanks

Dear Mr.Jeff and Ms.Kritine

Iam proud of those childern who have participated in this work.You are right,in our country ,the basics of quality culture is tought at the teen age itself.The problem is the internalisation of the same and using this concept once they join an industry.I think this is where we are lacking.

Thanks for this article where you have exposed my country's basic culture to whole world!

 

Regards

 

Aravind

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Submitted by TGSMC on Thu, 05/24/2012 - 02:08

High on Advt

It is good if such schools really believe in what they are doing - there is no need to have high profile garlanding ceremonies . This is is a typical malaise affecting organizations in India . It is enough if children are taught to practice this in day to day life . If you goaround Lucknow and in Uttar Pradesh in general , you will be compelled to report a different sotry

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Submitted by Ed Johnson on Fri, 05/25/2012 - 09:02

Why make competition of Deming, et al.?

I was cheering and saying, “Yes!  Yes!  How wonderful!”

Then I read: “The team competitions are a blood sport. Students take their competitions so seriously, the final night’s award banquet is filled with emotions equal to a night at the Oscars. Tears of crushing disappointment for a loss and shrieks of joy to win one of many awards provide the setting for the evening.”

Now I feel some sorrow and say: How sad.

Why make competition of Deming, et al.?  Why deliberately set out to create as few “winner” children as possible and as many “loser” children as possible?  Why artificially constrain the possibilities?

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Submitted by Jeff Dewar on Fri, 05/25/2012 - 12:39

Competing for the awards

Hi Ed, thanks for the comment. And then there's the Deming Prize, and we all know the competition that surrounds it.
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