Quality Insider Features

Jonathan Gilpin's picture
Jonathan Gilpin
Regardless of how much we, as a society, are able to implement and use technologies in business, global supply chains will always be dependent on the ways in which people interact with one another....
MIT News's picture
MIT News
The Bernard M. Gordon-MIT Engineering Leadership Program (GEL Program) recently revamped and relaunched Engineering Design and Rapid Prototyping (D-PRO), a Department of Aeronautics and Astronautics...
Gleb Tsipursky's picture
Gleb Tsipursky
The future of work—of hybrid and fully remote workers—will require upskilling of employees for organizations that wish to succeed in the post-Covid world. Leaders who want to seize a competitive...
Brittney McIver's picture
Brittney McIver
At some point, every medical device company will encounter an issue that requires an internal investigation. Whether it’s due to a nonconformance, complaint, CAPA, or an audit issue, you’ll have to...
Marc Lepere's picture
Marc Lepere
As the war in Ukraine rages, finance professionals on Wall Street and in Europe recently attracted outrage by suggesting that investing in arms manufacturers should be treated as ethical investing....
David Chandler's picture
David Chandler
Industrial processes for chemical separations, including natural gas purification and the production of oxygen and nitrogen for medical or industrial uses, are collectively responsible for about 15...
Knowledge at Wharton's picture
Knowledge at Wharton
Negotiating a salary increase or a job promotion ranks high on the list of hard conversations to have at work, and it doesn’t get any easier without a plan. “People think, ‘I’m just going to knock...
William A. Levinson's picture
William A. Levinson
Ryan Day1 describes how the rise of independent auto dealers is a “gray swan” event for the automobile industry. This was not only bound to happen, as observed by the author, but also long overdue....
Bryan Christiansen's picture
Bryan Christiansen
Top management often struggles to approve large sums required for annual maintenance because the expense is seen as a necessary evil. As a result, if a business encounters short-term financial...
Anthony Tarantino's picture
Anthony Tarantino
In 2007, Nassim Taleb described black swans as highly improbable events that had dramatic or even catastrophic effects on markets and economies. Until recently, it seemed that such events were indeed...
NIST's picture
NIST
Researchers at the National Institute of Standards and Technology (NIST) have discovered a potential source of error when using acoustic waves to measure the properties of fluids such as blood. Their...
Bhaskar Ramakrishnan's picture
Bhaskar Ramakrishnan
To ensure vehicular and pedestrian safety, it’s imperative that brake discs are of superior quality to enable safe braking distances, which is a key metric. Any imperfections on a brake disc can...
Susan Robertson's picture
Susan Robertson
Every year in the spring, Amy B., a buyer for a large retail chain store, hosts an Easter egg-decorating, team-building party, where she and a bunch of her suppliers spend an entire afternoon...
ISO's picture
ISO
After lengthy wrangling, the 2021 COP26 climate summit ended with 197 parties agreeing to the new Glasgow Climate Pact. It will get countries to strengthen their CO2 emissions-cutting targets for...
Del Williams's picture
Del Williams
From design to prototyping to manufacturing and scaling up, manufacturing is fraught with risk. Machining of critical parts may not be on the front burner until well into a product’s development....
Ben Bensaou's picture
Ben Bensaou
Not every CEO can be the next Steve Jobs, constantly conjuring up game-changing new ideas and revolutionary products. But what all CEOs and senior leaders can be are champions for innovation within...
New Vista's picture
New Vista
‘I just want to avoid spinning gauges all day.” We hear this from manufacturing professionals all over the world. We were discussing this recently with a manufacturer in Wisconsin that machines large...
Edmund Andrews's picture
Edmund Andrews
Seems everybody has a horror story about health insurance: Kafkaesque debates with robotic agents about what is and isn’t covered. Huge bills from a doctor you didn’t know was “out of network.”...
Ethan Drower's picture
Ethan Drower
Launching a service-based business is so appealing to entrepreneurs because these businesses are the easiest to start with no capital. Any person can launch one simply by creating a website outlining...
Bill Kalmar's picture
Bill Kalmar
For years, when I was the director of the Michigan Quality Council during Gov. John Engler’s administration, we reviewed businesses across the state and looked for world-class service. What we found...