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Which Way at the Digital Transformation and Innovation Crossroads?
Jeffrey Phillips
I went to a meeting about innovation recently with a former client, and a discussion about digital transformation broke out. It was both interesting and strange. Most corporations are struggling to comprehend the changes in front of them, but at the same time are so fixated on short-term thinking…
Using Artificial Intelligence to Engineer Materials’ Properties
David L. Chandler
Applying just a bit of strain to a piece of semiconductor or other crystalline material can deform the orderly arrangement of atoms in its structure enough to cause dramatic changes in its properties, such as the way it conducts electricity, transmits light, or conducts heat. Now, a team of…
What Would Happen If Hospitals Openly Shared Their Prices?
Zach Y. Brown
Imagine there was a store where there were no prices on items, and you never knew what you’d pay until you’d picked out your purchases and were leaving the shop. You might be skeptical that the store would have any incentive to offer reasonable prices. This exact situation has become the norm in U…
Creating a World Standard in Tube-Fabrication Solutions
Ryan E. Day
In the manufacturing universe, metal tube fabrication is a world of its own. That being said, the requirements for developing a new world-standard solution for tube bending are common to all manufacturing—be faster, more accurate, and more economical. With customers like Delta Air Lines, British…
Life Science Regulations, Compliance, and the Move Toward QMS Software
Quality Digest
Within the life science industry, federal and industry regulations have prompted the need for compliance, and that trend has only increased in magnitude and complexity. Along with that has come technological solutions to enable both compliance and efficiency, without which life science…
FDA Milestones
Laurel Thoennes @ QD
Compliance to U.S. Food and Drug Administration (FDA) regulations has come a long way in the past 30 years. Here are the main changes. Have they affected your business? 1988: Food and Drug Administration ActOfficially establishes the FDA as an agency of the Department of Health and Human Services…
To Unlock Life Science’s Future, Use a Quality Key
Taran March @ Quality Digest
It’s been a year and a month since Stephen McCarthy switched C suites, moving from Johnson & Johnson, where he served as vice president of quality system shared services, to Sparta Systems, where he’s now vice president of digital innovation. His focus has switched as well. At J&J, he…
Revisiting Deming’s 14 Points for Industry 4.0
Eric Stoop
In 1982, W. Edward Deming’s Out of the Crisis (MIT Press, 2000 reprint) outlined 14 points by which companies could learn from his success in helping to drive the industrial boom of post-World War II Japan. The idea that quality pays was revolutionary at the time. Today, another revolution is…
Drug Development Is No Longer Just for Big Pharma
Teresa Purzner
Developmental biologist Matthew Scott and I went from purely basic biological research in our lab at Stanford University, to discovering a target for drug development, to identifying a drug for a pediatric brain cancer called medulloblastoma, to a clinical trial—all within five years and for just $…
Are You a Disrupter?
Chip Bell
Visioning beyond the customer is the responsibility of every person interested in a competitive advantage. What do Bill Marriott, Ray Kroc, and Al Hopkins have in common? No, they are not all people of wealth and fame. In fact, Hopkins is a small-town accountant and part-time preacher. They all…
Visual Configure-Price-Quote Systems Reduce Cost of Poor-Quality Job Specs
Zac Cooper
The role of quality starts with product design and moves rapidly across the supply chain to the selling and buying experience, which includes the bidding process. When operating a formal continuous process improvement program, nearly all manufacturing engineers are tasked with some level of quality…
Amelia Earhart Would Have a Hard Time Disappearing in 2019
Brian Strzempkowski, Shawn Pruchnicki
When Amelia Earhart took off in 1937 to fly around the world, people had been flying airplanes for only about 35 years. When she tried to fly across the Pacific, she—and the world—knew it was risky. She didn’t make it and was declared dead in January 1939. In the 80 years since then, many other…
Trust: The Real Corporate Wellness Initiative
Manfred Kets de Vries, Katharina Balazs
The global wellness industry is doing superbly, thank you very much. In recent years, it grew a healthy 12.8 percent, becoming a $4.2 trillion market. Whether the lives of wellness consumers are improving at a comparable rate is another matter altogether. Wellness products and services run the…
Signals, Not Predictions, About Innovation in 2019
Jeffrey Phillips
I recently wrote an article about innovation during 2018, and in it I made some disparaging remarks about Apple, which may or may not have caused it to lose a tremendous amount of market capitalization. Or perhaps the stock was overvalued, and Apple has become more interested in margin than in…
Inside Quality Digest Live for January 11, 2019
Dirk Dusharme @ Quality Digest
Who’s more clever, engineers or designers? Alexa-connected toilet, anyone? How do you promote rigorous thinking? We discussed all of that and more during this week’s QDL. “CES brings you... the Alexa-connected toilet!’ Just when you thought that nothing crazier than your clothes dryer could be…
Are Engineers More Creative Than Designers?
Scott Berkun
Are engineers more creative than designers? Both answers (“Yes they are!” and, “No they are not!”) are naïve. It’s foolish to compare massive groups of people against each other, especially around a sloppy word like creativity. Assuming you work making products of some kind, we all likely know…
Inside Quality Digest Live for December 21, 2018
Dirk Dusharme @ Quality Digest
We tied up last year in a neat little bow, talking about how stories define ourselves and our work; waste is waste, no matter your political leanings; and putting numbers from the news in context. “The Gift of Being Small” This article by Quality Digest’s Taran March wonderfully illustrates how we…
An Airplane With No Moving Parts and a Blue Ionic Glow
Steven Barrett
Since their invention more than 100 years ago, airplanes have been moved through the air by the spinning surfaces of propellers or turbines. But watching science fiction movies like the Star Wars, Star Trek, and the Back to the Future series, I imagined that the propulsion systems of the future…
Inside Quality Digest Live for Dec. 7, 2018
Dirk Dusharme @ Quality Digest
In this episode we look at bioethics, next-gen manufacturing employees, and the death of Le Grand K. What happens if customers want designer babies? We discuss the latest news about a Chinese researcher who claims to have edited the genes of two babies. Should society draw a line in the sand? “…
Creating Value for Organic Growth
Ryan E. Day
As of the 2010 Census, there were 27.9 million small businesses registered in the United States. That’s a lot of competition. To thrive and grow in such a competitive environment, business owners must make wise decisions, commit to high-quality results, and take care of their customers and…
Ten Jobs That Are Safe From Robots
Sarah Gonser
Yes, the robots are definitely coming for the jobs of America’s 3.5 million cashiers. Just ask the retail workers who’ve already been displaced by automated checkout machines. Robots may also be coming for radiologists, whose expertise diagnosing diseases through X-rays and MRIs is facing stiff …
Beyond the Hype: Machine Learning for Manufacturing Performance
Minitab LLC
Machine learning as a tool in your analytical toolkit can help accelerate the discovery of insights in data that can create a more efficient manufacturing process and drive innovation. Machine learning in the spotlight The growth in availability of technologies that give us the ability to monitor,…
Writing Code for a More Skilled and Diverse STEM Workforce
Ariana Tantillo
The ability to program computers is crucial to almost all modern scientific experiments, which often involve extremely complex calculations and massive amounts of data. However, scientists typically have not been formally trained in science-specific programming to develop customized computational…
Use Systems Thinking and Core Tools to Get the Outcomes You Want
Nicole Radziwill
Even though most businesses have invested in quality management and performance improvement, each organization is unique. People, processes, and machines must be coordinated to achieve desired outcomes. This is not easy. Whether you’re in discrete manufacturing, a process industry, or a service…
An Insight to Robotic and Intelligent Process Automation
Devshree Golecha
In this era of artificial intelligence, where bots can mimic human minds and outperform humans, a new-age process automation tool called “robotic process automation” (RPA) has been creating a lot of buzz. It is highly versatile and can be used by every industry to streamline and optimize their…

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