Innovation Features

Dawn Marie Bailey's picture
Dawn Marie Bailey
The message for audience members who attended the 29th Annual Quest for Excellence Conference held last week was, “Prepare for an inspiring journey.” This was the advice of keynote presenter Polly...
Janet Forgrieve's picture
Janet Forgrieve
Restaurant reservations systems such as OpenTable and Yelp Reservations may be one of the biggest areas where technology is working to help restaurants win new customers and build a bigger roster...
The Un-Comfort Zone With Robert Wilson's picture
The Un-Comfort Zone With Robert Wilson
Recently I was contacted by a reader asking me if I would suggest some exercises that he could use to think more creatively. That request has inspired me to write about some fun ways that you, too...
Catherine Anderson et al.'s picture
Catherine Anderson et al.
A well-designed product equally elevates form and function. It is pleasing to look at, easy to use, and solves a common problem. Here, five design professors answer the following question: What’s...
Mike Richman's picture
Mike Richman
For as long as humans have been humans (and for perhaps a million years before then, give or take), we’ve been tool users and toolmakers. Short of the occasional Ned Ludd supporter, most of us...
Henrik Werdelin's picture
Henrik Werdelin
In a startup’s early days, innovation is the name of the game. But once companies gain size and recognition, they go into maintenance mode, unwilling to let new approaches take hold. When the CEOs...
Lars Fæste's picture
Lars Fæste
Digital disruption is reaching beyond technology to engulf a variety of industries, including manufacturing, transportation, energy, healthcare, and construction, that constitute a significant...
Mike Richman's picture
Mike Richman
The March 24 episode of QDL offered a potpourri of topics, including news and features from the realms of academia, corporate culture, and politics. Here’s a quick recap: “Winners Selected for the...
Laurel Thoennes @ Quality Digest's picture
Laurel Thoennes @ Quality Digest
There are a lot of good quality tools and improvement processes out there for when you are not engaged and productivity wanes. But until you find the root cause of your behavior, any improvement...
MIT News's picture
MIT News
Although data scientists can gain great insights from large data sets—and can ultimately use these insights to tackle major challenges—accomplishing this is much easier said than done. Many such...
NIST's picture
NIST
Providing wireless communications in a factory, plant, or other industrial environment these days means more than just helping employees talk with each other while they work. By eliminating...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
‘Made in the U.S.A.” Do people really care about those words on the label, and more important, how motivated are they to buy American-made products? The answer is yes... and sort of. Yes, consumers...
Tom Scaletta's picture
Tom Scaletta
Quality improvement initiatives are a mainstay for hospital care teams. They can also offer a fresh approach for raising patient satisfaction scores. To achieve maximum effectiveness, however, they...
Taran March @ Quality Digest's picture
Taran March @ Quality Digest
Before my bosses get wind of the artificial intelligence (AI) platform Quill (“perfectly written, meaningful narratives indistinguishable from a human-written one”) and decide its 18-month ROI...
Jeffrey Phillips's picture
Jeffrey Phillips
The attempt to eliminate noise from an operating system or a business process is an interesting and perhaps worthwhile challenge, until one considers the question: What is the real signal? What is...
Jean-Noel Barrot's picture
Jean-Noel Barrot
Operating a small business, the backbone of the U.S. economy, has always been tough. But small businesses have been disproportionately hurt by the Great Recession, losing 40 percent more jobs than...
Paul Blanchard's picture
Paul Blanchard
Cars, buildings, computer chips, you and me, and the air we breathe—everything is made of atoms. We learn this in elementary school, because, well, it’s an elementary fact. But for most of our...
Laurel Thoennes @ Quality Digest's picture
Laurel Thoennes @ Quality Digest
Automakers, suppliers, and tech companies are in a flurry to transform vehicles into connected devices and distribute the content to drivers and passengers. Corning Inc.’s transformation plans...
Mary McAtee's picture
Mary McAtee
Sponsored Content Technical and commercial media sources are constantly discussing how design safety and security has not kept pace with quickly evolving technologies. Pundits are pointing to...
Shoshana Burgett's picture
Shoshana Burgett
D uring the past year, I have interviewed many customers across a variety of manufacturing industries to learn more about their industry concerns, the design and manufacturing challenges they face,...