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What Dubai Gets Right About Innovation
Jeffrey Phillips
I have just returned from a trip to Dubai to speak at an innovation conference there. This is my third trip to Dubai, and I always come away consistently amazed at what the people and the government are doing. When I return to the States, people ask me what Dubai is like. I joking tell them that I…
Ten Tips for Delegating
Jesse Lyn Stoner
Jerome said his biggest problem was time management. He was overloaded, deadlines were getting missed, and he was stressed. Managing his team was his biggest time drain. “When they ask me questions, I get stuck spending time with them instead of doing my own work. And when I don’t hear from them…
What You Don’t Know About Your Employees That Will Help You Manage Them Better
Kelly Graves
The following is an excerpt from Kelly Graves’ book, The Management and Employee Development Review (CRC Press, 2016). When Darwin first made famous the term “survival of the fittest,” I don’t believe he was talking about the strongest species, or the fastest, but rather those species most able to…
Quality 4.0
Dan Jacob
The most recent decade has seen rapid advances in connectivity, mobility, analytics, scalability, and data, spawning what has been called the fourth industrial revolution, or Industry 4.0. This fourth industrial revolution has digitalized operations and resulted in transformations in manufacturing…
Is Your Customer Intelligence a Crystal Ball or Just a Rearview Mirror?
Chip Bell
‘How ya gonna keep ’em down on the farm after they’ve seen Paree? How ya gonna keep ’em away from Broadway, jazzin’ around and paintin’ the town?” This 1914 song by Andrew Bird was a hit as soldiers returned home from World War I. The song captured the concern of farmers whose sons left their…
How Many Options Do You Have?
Jim Benson
The other day I was driving down Point Brown Road in Ocean Shores, Washington. Ocean Shores is a small town with almost no economic base. If you live there, you are likely a retiree or work in one of the restaurants or hotels that serve the tourists. The internet in Ocean Shores is anemic, but it…
Six Ways to Reduce Labor Costs in Manufacturing
Steven Brand
Labor costs are likely the largest line item on your company balance sheet. Therefore, a successful cost-reduction strategy must adequately balance resourcing and cost controls. Although laying off part of the workforce may seem like the quickest and easiest solution to reducing labor costs in…
The Final Frontier
Bruce Hamilton
On May 5, 1961, Alan Shepard became the first U.S. astronaut to journey to the “final frontier.” Atop a Mercury rocket, Shepard launched into a 15-minute suborbital journey reaching an altitude of about 100 miles before returning to Earth. His space capsule, Freedom 7, was a wonder of science,…
The Sugary Drink Tax
InfinityQS
On Jan. 1, 2017, Philadelphia became one of the first U.S. cities to pass a tax ($0.15 per oz) on sugary drinks, including artificially sweetened beverages, such as diet soda. In California, San Francisco, Albany, Berkeley, and Oakland have joined Philadelphia in this initiative, as well as…
Fixing a Toxic Culture Requires More Than a New CEO
Katina Sawyer, Christian Thoroughgood
In times of organizational crisis, some companies are able to right the ship, while others sink under the pressure. Recently, Uber has been under fire for a bad corporate culture, which promoted, among other things, sexism and other forms of toxic behavior. This led to a four-month investigation…
Introducing Ergonomics to Operations
Rick Barker
Operations and safety don’t always speak the same language, not because operations isn’t committed to keeping people safe at work or safety isn’t concerned with meeting operational goals, but rather because each area has its own methods, processes, and measures. This communication gap can increase…
Protecting Manufacturing Technology and Innovation
Pat Toth
Recently a segment on my favorite morning news program stopped me in my tracks. The young and attractive hosts (why are they always so young and attractive?) were demonstrating new appliances, among them a smart refrigerator. The fridge was equipped with all kinds of high-tech features including…
Blue-Light 3D Scanning Modernizes Product Development
Capture 3D
Sponsored Content Companies strategically adopt cutting-edge solutions to help solidify their position within a competitive marketplace. Years ago, blue-light 3D scanning technology was implemented to help product development and alleviate coordinate measuring machine (CMM) bottlenecks. Today,…
The Case for Customer Reactivation
Ruth P. Stevens
As marketing advances, most professionals are well aware by now of the importance of retention and reactivation in optimizing the value of the customer base. The facts are clear: We know that it costs far less to reactivate a dormant customer than to acquire an entirely new one; we know that…
Metrology Solutions for Adaptive Robot Control
Michael O’Shea
Sponsored Content Opportunities are becoming more frequent to apply metrology to adaptive robot control for many applications. There are many different techniques to accomplish this, from regular calibration to real-time feedback, using anything from laser trackers to optical devices in order to…
Time-Maximizing Strategies of Highly Successful People
MIT Sloan School of Management
There are few executives today who don’t wish they could be more productive. Even the most successful individuals are looking for new and better ways to get more accomplished while maintaining or increasing their quality of life. “Regardless of location, industry, or occupation, productivity is a…
Applying Risk-Based Thinking to Operations
Tim Lozier
The dynamic of risk management and compliance seems to be experiencing a shift toward risk management in operations, and learning to pay attention to detail in order to leverage it. The biggest question often asked is, “I’m aware my company needs to pay great attention to the detail of risk, but…
The Single Biggest Problem in Communication...
Gwendolyn Galsworth
The one complaint—the one problem—that nearly every company puts at (or very near) the top of its list of challenges is communication. George Bernard Shaw, the famous Irish playwright, sets us straight on this when he said: “The single biggest problem in communication is the illusion that it has…
Field Report: HxGN Live
Mike Richman
If there was one key takeaway from Hexagon’s impressive and impressively large user conference, styled “HxGN Live,” which took place earlier this month, it’s that finding actionable information, not merely acquiring mountains of data, is the key to developing a truly smart factory. “It’s always…
Revolutionizing the Art of Metal Fabrication
NETL
Contrary to that old cooking adage, “a watched pot never boils,” keeping a careful eye on things—in the kitchen or in the laboratory—can be essential to making a useable (or edible) final product. Take chocolate, for instance, that foundational block of the food pyramid. An important part of…
Five Costly Mistakes Applying SPC
Steve Daum
I have daily conversations with manufacturer plant managers, quality managers, engineers, supervisors, and plant production workers about challenges when using statistical process control (SPC). Of the mistakes I witness in the application of SPC, I’d like to share the five most prevalent; they…
How Your Bonus Affects Your Colleagues’ Behavior
Phanish Puranam, Sunkee Lee
When organizations change how they compensate employees they are embarking on a social experiment, whether decision-makers know it or not. The trouble is the vast majority of these experiments are conducted unscientifically, yielding results that can be misleading or inconclusive. The popularity…
A New Spin on the ‘Stand in a Circle’ Exercise, Part 2
Bonnie Stone
18:37:21 In part one of “New Spin on the ‘Stand in a Circle’ Exercise,” I described how Taiichi Ohno, the creator of the Toyota Production System, used the “Stand in a Circle” exercise to help managers identify waste in their operations.  During this exercise Ohno would take a manager or student…
Employee Motivation
Kelly Graves
What are the common mistakes managers make when trying to motivate employees? In this article, we’ll discuss these mistakes and some better strategies to successfully motivate employees. It’s human nature for managers to take the path of least resistance, and this often leads to making all…
Manufacturing Lessons from Space
Ryan E. Day
Sponsored Content Building airplanes and spaceships poses some of the most unique engineering and manufacturing challenges mankind has ever encountered. Fortunately, you don’t have to build rockets to benefit from rocket science. Manufacturers of most any product can improve their efficiency and…

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