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Preparing for the HEROES Act
William A. Levinson
The U.S. House of Representatives has passed the HEROES Act (Health and Economic Recovery Omnibus Emergency Solutions Act)1 which will, if approved by the Senate and president, require OSHA to develop a standard for workplace protection against Covid-19. Under section 120302 the legislation says…
Are Your Customer’s Telling Stories?
Chip Bell
One of my favorite movies is Stripes. Starring Saturday Night Live comedians Bill Murray and John Candy, the 1981 hit movie features a scene in which new Army recruits (including Murray and Candy) are in a “get-acquainted” circle with their basic training platoon sergeant. Each recruit tells the…
Could Pressure for Covid-19 Drugs Lead the FDA to Lower Its Standards?
Leigh Turner
Given the death, suffering, social disruption and economic devastation caused by Covid-19, there is an urgent need to quickly develop therapies to treat this disease and prevent the spread of the virus. But the U.S. Food and Drug Administration (FDA), charged with the task of evaluating and…
The Future of Quality Management Is Business Success, Part 6
Tom Taormina
Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based quality management system (QMS). They will help implementers evolve quality management to overall…
A Human-Centric World of Work: Why It Matters, and How to Build It
Vanessa Bates Ramirez
Long before coronavirus appeared and shattered our preexisting “normal,” the future of work was a widely discussed and debated topic. We’ve watched automation slowly but surely expand its capabilities and take over more jobs, and we’ve wondered what artificial intelligence will eventually be…
Making the Case for Transformation: Quality Intelligence Proof of Concept
Jason Chester
For many manufacturing quality professionals, the thought of updating their statistical process control (SPC) solution is like getting an extra birthday. Many quality experts know that modernizing the way they collect, analyze, and use data is a critical need for their organizations, now more than…
Quality Intelligence and the Bigger Picture of Business Improvement
Ryan E. Day
An organization can achieve great results when everyone is working together, looking at the same information generated from the same data, and using the same rules. Changes can be made that affect a company’s bottom line through operational improvements, product quality, and process optimization.…
It’s Time to Start Really Using Our Data
Dirk Dusharme @ Quality Digest
Blame it on Moore’s law. We live in a digital Pangaea, a world of borderless data driven by technology, and the speed and density with which data can be transmitted and handled. It’s a world in which data-driven decisions cause daily fluctuations in markets and supply chains. Data come at us so…
The Problem With Unexamined Processes
Ryan E. Day
It’s no secret that manufacturing companies operate in an inherently unstable environment. Every operational weakness poses a risk to efficiency, quality, and ultimately, to profitability. All too often, it takes a crisis—like Covid-19 shutdowns—to reveal operational weaknesses that have been…
Modernizing SPC: Six Ways to Rethink Quality Data Management for Manufacturing Optimization
Eric Weisbrod
For nearly a century, statistical process control (SPC) has been the cornerstone of quality management and process control. But traditional SPC can’t keep up as the pace of manufacturing accelerates. Twenty-first century manufacturing lines produce multiple products and create thousands of data…
Operational Insights: Bringing Treasure to the Surface of Your Quality Data
Steve Wise
Quality data are the heart and soul of statistical process control (SPC), the industry standard methodology for measuring and controlling quality in manufacturing processes. Asking manufacturers to give up data is like asking them to give up water. It’s just something that is necessary for their…
Understanding AIAG-VDA’s FMEA Process and Approach
Mary Rowzee
During the first six months after the publication of its first edition in June 2019, the AIAG & VDA FMEA Handbook gained popularity in the global automotive industry. Both U.S. and European OEMs have started to require the AIAG VDA approach to failure mode and effects analysis (FMEA) in their…
Small Businesses Must Focus on Easing Employee, Customer Fears
M. Tina Dacin, Laura Rees
A small business has been given the green light to reopen amid the Covid-19 pandemic. What does it need to consider for employees and customers? Small-business owners are reorganizing physical space to account for continued distancing requirements, and rethinking supply chains to deliver products…
Automation, Reshoring Likely for North American Manufacturing
Mariah Hauck
The latest Thomas Industrial Survey revealed the ongoing impacts of Covid-19 on North American manufacturing. Unsurprisingly, 89 percent of the 1,000+ North American manufacturers surveyed reported being affected by Covid-19. Business impacts include decreased demand, staffing issues, and…
Your Tools Won’t Save You
Jim Benson
Stop asking, “Which tool should I use?” and start asking, “How can I work smarter?” When I was a young coder, I asked my mother, “What will I be?” Will I be Jira, Will I be Asana? Here’s what she said to me....“Que sera, sera. Whatever will be, will be. Your app is not a ticket to be free. Que…
Addressing Measurement Challenges for Detecting Chemicals That Could Cause Cancer
Jessica Reiner
For more than 20 years, a class of man-made, potentially cancer-causing chemicals called per- and polyfluoroalkyl substances (PFAS) has commonly been found in humans and the environment. These chemicals are used in a variety of industries and can be found in many consumer products, such as food…
We’re All Essential Workers
Jeff Dewar
‘We shouldn’t be calling some jobs essential.” That line got me into a lot of trouble the other day when chatting with friends about how the term “essential worker” degrades the stature of all the “nonessentials,” when, in fact, we all play an essential role in the millions of supply chains across…
Partnering With PRiMEX for AS9100D Certification and QMS Improvements
Puerto Rico Manufacturing Extension
El-Com Systems Corp. is a wholly-owned subsidiary of El-COM Systems Solutions based in California. The local company has been in Puerto Rico since 2016 operating in Caguas. The company is dedicated to manufacturing complex electromechanical subsystems and assemblies for the global aerospace and…
Learning From Workforce Role Models
Dawn Bailey
In this article series, we explain some of the successful strategies and programs shared by Baldrige Award recipients to highlight categories of the Baldrige Criteria and how your organization might consider using them as inspiration.  Part of the purpose of the Malcolm Baldrige National Quality…
Team Finds a Way to Fix 3D Printing’s Weak Spot
Vandana Suresh
Plastics are a popular 3D printing material, allowing users to create a variety of objects, from simple toys to custom prosthetic parts. But these printed parts are mechanically weak—a flaw caused by the imperfect bonding between the individual printed layers that make up the 3D part. Now,…
The Vasa: A Cautionary Tale for Covid-19 Vaccine Development...
Davis Balestracci
What is the Vasa? It was a Swedish warship built in 1628. It was supposed to be the grandest, largest, and most powerful warship of its time. King Gustavus Adolphus himself took a keen personal interest and insisted on an entire extra deck above the waterline to add to the majesty and comfort of…
Five Workplace Trends Will Shape Life After Lockdown
Dave Cook
We are experiencing the biggest remote-work experiment in history—but many are beginning to imagine life after lockdown. Amid unprecedented global job losses, concerns about transport infrastructure, and the continuing need for workplace social distancing, governments are launching back-to-work…
What’s the Difference Between Laser Radar and LIDAR Technology?
John Smits, Gary Confalone, Tom Kinnare
Confusion between the two terms “RADAR” and “LIDAR” is understandable. Their names are nearly synonymous, and the terms are often used interchangeably. The acronyms are RADAR, which stands for RAdio Detection And Ranging; and LIDAR, which stands for LIght Detection And Ranging. The major difference…
So Your Manufacturing Day Inspired Students...
Mary Ann Pacelli
Last year’s Manufacturing Day (MFG Day) was an enormous success for U.S. manufacturers looking to engage the next generation of manufacturers. But how can you ensure the spark you kindled in the next generation finds fuel? Now more than ever, it’s critical to inform students and potential young…
‘Lean Lab’ Approach Reduces Spending and Increases Productivity
Anne Trafton
When MIT announced in March 2020 that most research labs on campus would need to ramp down to help prevent the spread of Covid-19, Canan Dagdeviren’s lab was ready. For the past two years, Dagdeviren and her lab manager, David Sadat, have run the Conformable Decoders Group using “lean lab”…

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