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Are You a First-Time Manager?
Jesse Lyn Stoner
Are you ready to be a first-time manager? Perhaps you’ve had some bad managers in the past, and you think this is your chance to do it right. Well, it is your chance to do it right. But you can’t wing it. Research reveals that nearly 60 percent of first-time managers underperform and often end up…
How to Overcome Common HR Challenges in Manufacturing
Steven Brand
The evolution from manual methods to advanced techniques for creating goods and services has become a complex process, giving rise to a host of HR challenges in manufacturing. The National Association of Manufacturers (NAM) paints a positive outlook for the U.S. manufacturing industry. NAM’s most…
Why Your Medical Device QMS Should Match the Size of Your Company
Jon Speer
Medical device startups tend to share many common issues. They are usually striving for better resources (such as people and capital) as well as the knowledge and expertise required to deal with the U.S. Food and Drug Administration (FDA) and successfully bring a product to market. For many…
A Big Hurdle Do-Good Companies Face
Saerom Lee, Karen Winterich, Lisa E. Bolton
Have you ever wondered who collects the clothes you stuff into that donation drop box in your neighborhood? Chances are, you assumed it was a nonprofit, but that box actually may instead belong to a for-profit social venture. If you don’t know what that means, you’re not alone. Years ago, just…
Inside Quality Digest Live for August 25, 2017
Dirk Dusharme @ Quality Digest
Our Aug. 25, 2017, episode of QDL looked at how technology can bring us together physically; an incredible new power source from the U.S. Army; an interview with Thomas Publishing president and CEO, Tony Uphoff, on U.S. manufacturing apprenticeship programs; and a whole lot more. “Army Discovery…
Five Costly Manufacturing KPI Mistakes CFOs Make
Doug Bulla
Being a numbers-driven manufacturing CFO is a good thing—in fact, it’s essential. But as a CFO, you probably know finance and operations more than you know the ins and outs of manufacturing, which can lead you to measuring the wrong key performance metrics. Here are five costly manufacturing…
How to Make an Open-Office Floor Plan Work
Annamarie Mann
Once the status symbol of anti-establishment Silicon Valley tech companies such as Google and Facebook, the open-office floor plan now pervades U.S. workplaces. According to The Washington Post, about 70 percent of U.S. offices have an open-office floor plan. Supporters say open floor plans…
Leveraging FDA Resources to Encourage Students to Pursue STEM Careers
Richard Pazdur
When I was in high school, I spent summers working as a restaurant dishwasher, grocery store stock boy, and gardener in northwest Indiana. The idea of spending those weeks learning about science and medicine would not have been an option for me at that time. Yet, it is precisely those students…
Out With the Red, in With the Blue:
Solving the Inspection, Data-Gathering Bottleneck
Ryan E. Day
Sponsored Content For growth-minded organizations like TS Tech, global supplier of automobile seats and interiors, “the way we’ve always done it” is rarely good enough. As a tier-one supplier to major automotive OEMs, TS Tech always has an eye out for ways to improve quality and throughput. They…
Five Project Management Lessons From Walking Across Spain
Victor Prince
A few summers ago, I hiked the ancient Camino de Santiago trail across Spain. It was the best month of my life for many reasons. Along with a lot of other great things I got by walking almost 500 miles, it also taught me some valuable project management lessons that I can use at work. Less is…
Dedicated or Multi-Tenant Cloud Deployment?
Tim Lozier
Sponsored Content The difference between cloud providers is often found in their chosen deployment method. Typically, software can be implemented either through multi-tenant or dedicated cloud environments. With the advent of virtual servers, cloud environments have moved past the “trend” phase…
What Does Airline Capacity Have to Do With Lean?
Therese Graff
A recent article in The Wall Street Journal (“The Reason Southwest Stopped Overbooking”), which contained excerpts from an interview with Southwest Airlines’ CEO Gary Kelly, brought out the need to address airline capacity issues on the ground and in the air. Responding to a question on the impact…
Is Your Supply Chain at Risk for Modern Slavery Violations?
Ryan E. Day
What do cocoa, socks, and smartphones have in common? If you guessed risk of slavery in the manufacturing supply chain, you are correct. Does your organization have an international supply chain? Then it’s at risk. What are you doing to address the risks associated with modern slavery in your…
Inside Quality Digest Live for August 11, 2017
Dirk Dusharme @ Quality Digest
Our August 11, 2017, episode of QDL looked at the role of technology in after-market service, stairs that help you up, Fidget Cubes, and more. “Climbing Stairs Just Got Easier With Energy-Recycling Steps” These stairs actually help you go up. “The Curious Case of the Fidget Cube” How a product…
How Technology Is Disrupting the After-Sales Service Industry
Ryan E. Day
Innovation within industry is a must to improve processes, products, and customer experience. Although some innovations, like Amazon’s floating distribution center, seem implausible, other sci-fi technology is already revolutionizing and redefining the way employees accomplish tasks. Tales of…
Strategic Change Is All in the Timing
Quy Huy
At the end of the 20th century, perhaps no U.S. business leader was more admired—and emulated—than former General Electric CEO Jack Welch. He became legendary for almost single-handedly remaking the massive Boston-based conglomerate into a global leader. During his 20-year tenure, which ended in…
What’s the Value of Innovation? Part 1
Greg Anderson
The Affordable Care Act created the CMS Innovation Center to allow Medicare and Medicaid programs to test innovative payment and delivery models that improve patient care and lower healthcare costs. The Innovation Center organizes models into seven categories. Some models are based on payment…
When Going Global, Customize Your Management Strategy
Deirdre Mendez
For stressed managers dealing with international employees and partners, a profile describing the country they’re dealing with may seem like a natural thing to reach for. Brazil has a score of 34 for punctuality; Finns value quiet, serious conversation; good things to know. But think about the…
Inside Quality Digest Live for August 4, 2017
Mike Richman
The dog days of summer are here, but the Aug. 4, 2017, episode of QDL offered lots of cool content. Let’s take a closer look: “What Went Wrong With the F-35?” One expert calls the Lockheed Martin’s F-35 fighter jet an “inherently terrible airplane.” So why does the Air Force consider it warfighter…
Kaizen: Lost in Translation
Jun Nakamuro
Japanese improvement techniques have been emulated across the globe for decades, and none carries more cultural weight than the theory of kaizen. When I expose Western leaders to lean practices in Japan, they often express that they have come away with a better understanding of “true kaizen.” They…
The Manager Who Works Out Loud
John Stepper
Whenever I talk to organizations about open, connected ways of working, this question inevitably comes up: “How do you get leaders to do it?”  It’s a problem. Most often, managers simply don’t have the time to learn a different way of leading. Or their habits are so deeply ingrained that doing…
Putting the Do in Don’t: The New ISO 37001 Standard
DNV GL
Bribery and corruption are a $1 trillion drain on the global economy and a door-shutting event for companies unable to prevent rogue acts from destroying a company’s entire reputation. If you think about it, managing bribery is a bit of an oxymoron. How do you manage something that hasn’t happened…
Five Ways Paper-Based Audit Programs Block Quality Improvements
Mark Whitworth
For decades, audit management has centered on paper checklists, with tracking moving to Excel spreadsheets in more recent years. Despite growing adoption of cloud-based manufacturing software, many auto suppliers still rely on paper checklists and spreadsheets to manage audit programs. There’s a…
Family Quality Day
John Guaspari
‘You want me to pull the kids out of school for what?” I could tell that my wife didn’t like my idea because she had used the tone she uses when I say something that is, to employ the pet phrase she employs in such instances, “really stupid.” “For Guaspari Family Quality Day,” I replied. “We take…
What Dubai Gets Right About Innovation
Jeffrey Phillips
I have just returned from a trip to Dubai to speak at an innovation conference there. This is my third trip to Dubai, and I always come away consistently amazed at what the people and the government are doing. When I return to the States, people ask me what Dubai is like. I joking tell them that I…

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