All Features
Cornelia C. Walther
On April 8, 2025, a driverless Zoox robotaxi misjudged an approaching vehicle, braked too late, and sideswiped it at 43 mph on the Las Vegas Strip.
One month later, the Amazon subsidiary issued a software recall on 270 autonomous vehicles and suspended operations while regulators investigated the…
MIT News
On Dec. 21, 2022, just as peak holiday season travel was getting underway, Southwest Airlines went through a cascading series of failures in its scheduling, initially triggered by severe winter weather in the Denver area.
But the problems spread through the airline’s network, and over the course…
Heidi Drafall
Anyone who has cracked their smartphone screen or had a rapid oil change knows that sometimes the OEM isn’t the most affordable or convenient service option. Consumer flexibility, paired with lower-cost, high-quality options, is logical, whether it’s in the consumer market or in healthcare.
The…
Jones Loflin
This past weekend I engaged in one of my favorite activities as a beekeeper. I got to catch a swarm of bees.
If you haven’t seen it before, it’s wild. About half of the bees leave with a queen and set up somewhere temporarily while they’re looking for their new permanent home. In the case of this…
Scott Ginsberg
When quality failures go public, it’s not just your product on the line—it’s also your reputation, compliance status, and workforce morale.
From product recalls to OSHA citations, recent manufacturing disasters reveal a brutal truth: The real cost of outdated documentation isn’t just inefficiency—…
Mike Figliuolo
For as many words as we use, we’re terrible communicators. Voicemails are jumbled streams of consciousness. Emails are “text bombs” with no rhyme or reason. Presentations are nothing but crippling piles of slides. But don’t worry—here are three rules of three to make your communications clearer,…
Gleb Tsipursky
Remote work has become a game-changer for older individuals with disabilities, offering a solution that not only improves their employment prospects but also brings substantial economic benefits, according to a new study from the Center for Retirement Research at Boston College.
Before the…
Seb Murray
In Formula One racing, slower drivers are expected to move aside when a faster car laps them. But some don’t give way so easily. They might wait for a spot that costs them less time, delay just enough to stay in their rhythm, or even make the faster driver fight harder to get past, throwing them…
Conformance1
Amid uncertainty in manufacturing, AI adoption, labor market fluctuations, and salary disparities across industries and geographic regions, quality professional compensation can be difficult to calculate. Without current job-level salary benchmarks, quality professionals, from technicians to…
William A. Levinson
According to the U.S. News & World Report article “FDA Warns Sanofi of Manufacturing Irregularities at Key Facility” (Jan. 23, 2025), the pharmaceutical company Sanofi received a U.S. Food and Drug Administration warning letter “stating that FDA inspectors found irregularities with the facility…
Bryan Christiansen
The cornerstone of efficient industrial and facility management, maintenance, repair, and operations (MRO) cover all activities related to equipment maintenance, procurement, upkeep, and inventory management. This includes spare parts, consumables, lubricants, cleaning supplies, safety equipment,…
Quality Digest
(TempGenius: Landover, MD) -- Maintaining optimal environmental conditions is critical for laboratories, hospitals, and research facilities. TempGenius, a trusted provider of temperature monitoring solutions, offers advanced lab temperature monitor systems designed to deliver real-time data, reduce…
Donald J. Wheeler
For many hundreds of years, “If it ain’t broke, don’t fix it” has summarized the predominant approach to process operation. From the physician’s admonition to do no harm, to the slightly more positive aphorism that the squeaky wheel gets the grease, there is a common theme of differentiating…
Mike Figliuolo
There’s an old army saying, “No plan survives first contact with the enemy.”
I’m sure some Navy or Marine guy out there will attribute this comment to their branch of service, but to be clear, it came from the Army.
Actually, the original of this paraphrased quote is widely attributed to Prussian…
Bruce Hamilton
Last year, after many years of physical therapy, cortisone shots, and experimental treatments to prop up my failing knees, I decided to go bionic and get full knee replacements. Holding out hope for more than a decade that emerging cell-therapy technology would offer breakthrough cartilage…
Justin Sirotin
In the early 2000s, at my former company, my team was tasked with creating educational products for a major national educational toy brand. We developed an impressive line of learning tools—forensic kits, microscopes, telescopes—designed to engage curious young minds. After securing coveted shelf…
Akhilesh Gulati
In today’s competitive manufacturing landscape, resilience is the new quality. And one of the most powerful lessons in resilience doesn’t come from a factory—it comes from an art form.
In the Japanese tradition of kintsugi, a broken ceramic bowl is not discarded or disguised. It’s repaired—…
Creaform
Ålö Agricultural Machinery (Ningbo) Co. Ltd., a wholly owned subsidiary of Ålö, is a leading manufacturer of loaders and implements for agricultural tractors.
With production facilities in four countries, and customers in more than 50, Ålö holds approximately 30% of the world market for tractor…
Wilhelm Klein
In 2025, sustainability is no longer optional—it’s a strategic imperative. Manufacturers, responsible for nearly 40% of global material waste, face rising demands to reduce emissions, cut waste, improve product consistency, and enhance efficiency.
Artificial intelligence (AI) is central to this…
Kate Zabriskie
You know that friend who’s always there when you’re in need? The one who shows up on time, follows through on promises, and genuinely cares about what’s going on in your life? That’s exactly what your business needs to be for your customers.
Sure, those splashy marketing campaigns and point-…
Cornelia C. Walther
Artificial intelligence’s relentless march has sparked excitement and apprehension across the business landscape. Although early narratives often pitted human intellect against the burgeoning capabilities of machines, a more nuanced and powerful reality is emerging: the era of hybrid intelligence.…
Mike Figliuolo
You can’t get big without thinking big right from the start. As an entrepreneur starting a business, it’s easy to see yourself as “the little guy.” If you do, you’ll forever stay the little guy.
Too many times I’ve seen entrepreneurs name their companies after themselves (e.g., Tom Jones, LLC).…
Matt McFarlane
One of the key findings in Greenlight Guru’s 2025 Medical Device Industry Report was that economic uncertainty is playing a large role in the decisions medical device companies make this year.
The report surveyed more than 500 medical device professionals across quality, regulatory, product…
Jones Loflin
In a professional kitchen, no chef prepares a steak, a cake, and a casserole simultaneously with all the ingredients scattered across the counter. There’s a method: one recipe at a time, with only the ingredients needed for that specific dish.
The same principle applies to how we work, especially…
Bruce Hamilton
A few months ago I visited a potential customer, a high-tech startup, which like many Boston-area tech companies is developing astounding products that would have been considered science fiction only 10 years ago. The parking lot was half full at 8 a.m., but the entrance was locked to visitors, and…
