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Redefining Hybrid Office Space to Boost Quality Employee Productivity
Gleb Tsipursky
How should organizations—including their quality departments—reshape office space to maximize productivity in the future of work? What will the new workspace—from the office to homes—look like in the future? We know it will be different. But to survive and thrive in the post-Covid world, you need…
Operational Readiness: The Precursor to Operational Excellence
Rich Tree
Following any tech transfer project, the subsequent startup of the manufacturing line is almost always full of challenges. The goal is to start up as soon as possible once the project is completed but also to achieve steady-state throughput as quickly as possible after the startup begins. This type…
Hexagon Robotic Control Software Accelerates Autonomous Quality Assurance for Industry 4.0
Hexagon Manufacturing Intelligence
Hexagon’s Manufacturing Intelligence division, which supplies smart manufacturing technologies to giants from Volkswagen to Boeing, has unveiled HxGN Robotic Automation, pioneering robotic programming and control software that enables nonspecialist quality professionals to program industrial robots…
More Companies Pledge ‘Net-Zero’ Emissions, But What Does That Really Mean?
Amrou Awaysheh
You’ll probably hear the term “net-zero emissions” a lot over the coming weeks as government leaders and CEOs under pressure talk about how they’ll reduce their countries’ or businesses’ impact on climate change. Amazon, for example, just announced that more than 200 companies have now joined The…
Beyond Mentoring: The 3 C’s—Coaches, Champions, and Cardinals
Jill Johnson
People who achieve career success often talk about having had a mentor who guided their career. Whether the mentoring relationship evolves naturally or is a planned relationship, it provides a sustained link between the two individuals. Everyone needs help learning new skills and imagining things…
Managing Ideas With Employee Engagement and Collaboration
Tad Haas
According to Forbes, employees whose voices are heard are nearly five times more likely to feel empowered to perform their best work. Every team leader must keep their employees engaged and motivated so that they can benefit from their expertise. They can achieve this by taking a holistic approach…
When Defining Strategy, Choose the Right Tools for the Job
Art Petty
Imagine you have the opportunity to serve as the proverbial fly on the wall for various organizations across different sectors to observe the process of strategy creation. When asked to share what you observed, I'm confident you will highlight a confusing morass of discussions, political debates,…
Best Return to Office Plan: A Team-Led Approach
Gleb Tsipursky
Surveys show that anywhere from two-thirds to three-quarters of all employers intend to have a hybrid workforce after the pandemic as part of their return to office plan. Employees would come in one to three days weekly to work on collaborative tasks with their teams. The rest of the time, they…
Should U.S. Companies Stop Relying on China?
Knowledge at Wharton
After more than a year of being pummeled by pandemic-related supply chain shortages, computer maker HP had some good news to report during its third-quarter earnings call last month. Revenue is up 7 percent over the prior-year period, even though it fell short of projections. The problem isn’t…
Six Mindsets to Help Your Team Reboot
Jason V. Barger
Did you know that 7.6 million people quit their jobs during the months of April and May of 2021? Reports of loneliness at work are as high as ever. Divorce rates are up 34 percent from last year. To say people have been a little stressed would be an understatement. Let’s dig a little deeper into…
What Employers Need to Give Their Remote Employees
Dirk Dusharme @ Quality Digest
Like it or not, work-from-home (WFH) is here to stay. This is not just a perk that employers might offer, but a requirement on which many employees, current and future, are demanding. According to several surveys, between 30 and 50 percent of employees surveyed said they would leave their jobs if…
Five Biggest Quality Management Mistakes in the Medical Device Industry
Sara Adams
At Greenlight Guru, we collectively have hundreds of years of experience in medical device quality management. We’ve all seen some great successes during our time in the industry—high-quality medical devices that improved the quality of life for countless people around the world. But we’ve also…
How the Crisis in Container Ships Could Ruin Christmas
Stavros Karamperidis
Ningbo-Zhousan may not exactly be a household name, but find something in your house made in China, and it’s quite likely it was delivered from there. Ningbo-Zhousan, which overlooks the East China Sea some 200 km south of Shanghai, is China’s second-busiest port, handling the equivalent of some 29…
Apprenticeships and Workforce Development Programs Are Having a Moment
Torsten Schimanski
The manufacturing skills gap has been a topic of discussion for several years. According to a 2021 Deloitte study, it is estimated that by 2030, there will be 2.1 million manufacturing jobs that will need to be filled. Finding employees who are trained, skilled workers is becoming more critical in…
How to Use ISO 9004 to Improve Your Manufacturing Operation
Eliot Dratch
The International Organization for Standardization (ISO) is an independent, nongovernmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems. As technology continues to rapidly develop, new standards are drafted and…
Davis Tech Trains Blind Students in CNC Machining
Sana Kazilbash
Davis Technical College, a community college in Utah, is offering the United State’s first-ever CNC machining training course for blind students. The institute’s pilot course, CNC Enhanced, was completed in fall 2020 by three visually impaired students—who proved so successful that they are now…
Taking on Transformation: A Hands-on Start to Gain Digital Momentum
Jason Chester
The most popular phrase in manufacturing today is “digital transformation.” Every company now understands the immense value digital transformation can provide. It’s essential for overhauling efficiency, agility, and ultimately, the bottom line. Digital transformation represents the very essence of…
How a New Standard Is Helping Small Firms Think Big
Ann Brady
Better buying power, greater efficiencies, and more innovative ideas are not just for big businesses. The publication of ISO 44003 is helping smaller players flex their collective muscle by making the most of strategic partnerships. How many of us cooped up at home during the lockdowns and travel…
Five Postmarket Surveillance-System Musts for EU Medical-Device Manufacturers
Sara Adams
Designing, developing, and getting your medical device approved and onto the market is a huge accomplishment—but it isn’t the end of your responsibilities. For the European Union (EU) market, the European Commission (EC) requires manufacturers to perform ongoing postmarket surveillance (PMS)…
What Quality Professionals Should Know When Employees Return to the Office
Gleb Tsipursky
Recent surveys show, and many managers are learning, that their employees are often not interested in working from the office full time. It’s easy to assume we know what they want due to a bias known as the false consensus effect, which causes us to perceive others whom we feel to be in our team…
Risk Management for Medical Devices
Wade Schroeder
As more medical devices using network-connection technology are developed, cybersecurity will continue to grow in importance and focus among regulators and manufacturers. Many connected devices store or transmit patient data for which there is an expectation of both privacy and accuracy. Any sort…
How Executives Should (and Shouldn’t) Engage With Customers
Christoph Senn
In 2011, we started talking with top B2B executives about their engagement with their firm’s major customers in the aftermath of the financial crisis. The vast majority told us that they were very involved, to great effect. However, when we interviewed their sales account managers, we heard a…
Creating Effective Customer Personas, Part 1
Annette Franz
Simon Sinek popularized the concept of finding your why, which he defines as the purpose, cause, or belief that drives you. He states that the concept is “grounded in the tenets of the biology of human decision making.” Once you find your why, you can live in alignment with it. Truly an important…
Finding the Hidden Innovators in Your Company
Susan Robertson
Most people who work in a corporate environment are familiar with some type of personal style indicator—Meyers Briggs Type Indicator, Strengths Finder, DISC profile, and others. However, there’s a less well-known one that’s particularly relevant and useful in innovation, and it’s specific to your…
Five Ways Leaders and Analysts Can Try Thinking Differently to Be Data-Led
Harry Powell
In previous posts I’ve shared resources to help you educate your leaders in data literacy, but beyond knowledge, this also requires thinking differently. We need to get thinking about our thinking. Helping leaders get their heads around thinking styles can be a challenge. Many of us spend most of…

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