All Features
Wade Schroeder
As more medical devices using network-connection technology are developed, cybersecurity will continue to grow in importance and focus among regulators and manufacturers.
Many connected devices store or transmit patient data for which there is an expectation of both privacy and accuracy. Any sort…
Christoph Senn
In 2011, we started talking with top B2B executives about their engagement with their firm’s major customers in the aftermath of the financial crisis. The vast majority told us that they were very involved, to great effect. However, when we interviewed their sales account managers, we heard a…
Annette Franz
Simon Sinek popularized the concept of finding your why, which he defines as the purpose, cause, or belief that drives you. He states that the concept is “grounded in the tenets of the biology of human decision making.” Once you find your why, you can live in alignment with it. Truly an important…
Susan Robertson
Most people who work in a corporate environment are familiar with some type of personal style indicator—Meyers Briggs Type Indicator, Strengths Finder, DISC profile, and others. However, there’s a less well-known one that’s particularly relevant and useful in innovation, and it’s specific to your…
Harry Powell
In previous posts I’ve shared resources to help you educate your leaders in data literacy, but beyond knowledge, this also requires thinking differently. We need to get thinking about our thinking.
Helping leaders get their heads around thinking styles can be a challenge. Many of us spend most of…
Gleb Tsipursky
Due to strong employee resistance and turnover, Google recently backtracked from its plan to force all employees to return to the office and allowed many to work remotely. Amazon also backtracked on its plans to have a fully office-centric culture and allowed employees to have a hybrid schedule.…
James daSilva
There was a Twitter thread recently from an early, longtime Facebook executive, Dan Rose. You might have missed it. That’s OK—scrolling Twitter is rarely the best use of our time.
In these tweets, Rose argued for the greatness of Facebook co-founder and CEO Mark Zuckerberg’s leadership, especially…
Manfred Kets de Vries
Leonard, the chairman of a global consumer goods company, was wondering what to do with the two co-CEOs running the firm. Although it had seemed a great idea to have two individuals at the helm, this arrangement had led to conflicts, stalled initiatives, and an overall lack of direction. Some of…
Eliot Dratch
If your manufacturing company develops a problem along the way with one of your processes, how do you resolve it? While the shortcut option is to simply patch up the symptoms of whatever that problem may be, the long-term solution is to perform a root cause and corrective action (RCCA) process.
By…
John Preston
‘This government is obsessed with skilling up our population,” said Boris Johnson in his recent speech on “leveling up.” There’s still a fair amount of uncertainty about exactly what the United Kingdom prime minister’s plan to level up the regions will involve, but manufacturing and skills seem…
Sébastien Breteau
Major global events of the past five years have sparked seismic shock waves in global supply chains, relocating where businesses manufacture and source their products. Whether facing rising labor costs in China, new tariffs in the U.S.-China trade war, or cataclysmic shutdowns amid the Covid-19…
ISO
There’s more than one path to service management. It refers to all the activities, policies, and processes that organizations use for deploying, managing, and improving IT service provision. In today’s technology-driven corporate landscape, the two leading methodologies come from the world of…
Corey Brown
Amid the Silver Tsunami, human resources departments are hustling to onboard and fill personnel gaps, but they can’t predict the evolving demands of your operations.
Manufacturing companies are failing to adapt their operational training strategy to meet the needs of a workforce in transition. Put…
Caroline Zimmerman, Theodoros Evgeniou
People often associate the term “data literacy” with mastering a litany of technical skills: SQL for data querying, Python for data analysis, and Tableau for data visualization, to name a few. However, one skill that is less discussed and has great power to scale data-guided decision making across…
Gary Lyng
To uncover the value in data, analysts need powerful combinations of tools to locate data, wherever they are, and regardless if they are structured or unstructured. Most companies don’t realize that their current data-search approaches can’t access distributed information and can’t extract…
Nate Burke
Marketplaces are now dominating the online sphere, which results in more unbranded searches being made by online shoppers who are looking for solutions to their queries, rather than a named-brand product. Nowadays, global brands can expect 58 percent of their searches to be unbranded, while…
Knowledge at Wharton
Considered one of the most successful organizational learning methods, the after-action review (AAR) was developed by the U.S. Army during the 1970s to help its soldiers learn from both their mistakes and achievements. Since then, many companies have used the AAR for performance assessment. And yet…
Jerry Foster
Manufacturers are acutely aware that audits and recalls are just part of business. At the same time, they all agree that the best way to deal with recalls is to prevent them in the first place. Because today’s manufacturers operate on razor-thin margins with little room for error, a reactionary…
Dylan Walsh
Supply chains are having a moment. In March 2021, one of the world’s largest container ships got wedged in the Suez Canal, blocking 10 percent of global trade for a few days and launching a flotilla of memes. Currently, home builders are waiting for more lumber, while a shortage of computer chips…
Ryan E. Day
With the migration to remote and hybrid work during the last year, cyberattacks have increased at a rate of three to five times compared to pre-Covid. No big surprise that, for many businesses, virtual private newtworks (VPNs) have become standard operating procedure for security. But is VPN’s…
Steven Stein
Supply chain management (SCM) has been defined as “the design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand, and measuring…
Jason Chester
Manufacturers have seen the need to digitize operations for quite some time, but the Covid-19 pandemic has forced the issue to center stage. They’ve had to adapt to sudden, dramatic changes like more remote workers and social distancing across production lines. It didn’t take long to realize the…
Harish Jose
Recently, I came across an interesting insight at Toyota’s website. I was taken aback by the first sentence of this paragraph: “Eventually, the value added by the line’s human operators disappears.”
The complete paragraph is shown below: “Eventually, the value added by the line’s human operators…
Chuck Olinger
Most manufacturers want a quality management system (QMS) to meet strict quality values. They need one to expressly meet the needs of their specific organization yet be within the parameters of federal, state, and industry prerequisites.
For example, food, drug, and medical device companies all…
Suneel Kumar, Sreelal Sreedhar
The word “aptitude” is sometimes misused to mean ability or achievement. There is, however, a real and meaningful difference between the three words. Understanding the relationship between aptitude and ability can be a significant factor for your inspection operators.
A basic description of the…
