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Lesser Gods
Bruce Hamilton
I learned recently of the passing earlier this year of a person I worked with 20 years ago at my last job in manufacturing. Manny S. was a “lesser god,” a term which is meant neither to canonize nor demean him. He wasn’t perfect—not by a long shot—but, boy, could he get things done! If you asked…
Mathematical Patchwork
MIT News
From the increasing information transmitted through telecommunications systems to that analyzed by financial institutions or gathered by search engines and social networks, so-called “big data” is becoming a huge feature of modern life. But to analyze all of this incoming data, we need to be able…
Hexagon Metrology Releases HP-O Optical Measurement Solution
Hexagon Manufacturing Intelligence
(Hexagon Metrology: North Kingstown, RI) -- Hexagon Metrology has released of the new-to-the-market HP-O noncontact scanning probe for high-accuracy measurement and inspection applications. The noncontact probe is an attractive alternative to conventional tactile analog measurement and scanning…
It Works That Way? Really?
Teresa Tarwater
At one time or another, after getting snarled in some confounding internal procedure, almost every employee has muttered in frustration, “Why is it sooo hard to get anything done around here?” Even simple tasks like shipping a package, logging on to the network, getting a purchase order signed, or…
Scoring Through the Credibility Gap
Umberto Tunesi
They say that Italians’ primary passion is soccer; the second is food. There must be some truth in this commonplace, although despite the alleged passion, the multimillionaire Italian team didn’t score so well during the World Cup this year. They did so poorly, in fact, that the team’s coach…
Guiding the Nation Into an Unmanned Future
Recently the U.S. Federal Aviation Administration (FAA) chose six teams from across the nation to research the safety of unmanned commercial aircraft. The teams will also provide operational standards that could allow the aircraft to share the skies with jets and helicopters. New Jersey Institute…
How to Make Customer Input Useful
Alan Nicol
In our efforts to ask for and accept customer input, many have lost sight of an important part of the process: translation. With the advent of automated digital surveys, big data, and a plethora of voice of the customer (VOC) techniques, using customer input to drive design and improvement is…
The Case for Compliance Software
Jennifer Havens
When your product keeps planes in the air, seals Army tanks from biohazards, and enables exploration companies to drill oil and gas wells, quality control matters. At Trelleborg Sealing Solutions in Ft. Wayne, Indiana, it’s Frank Williams’ job to pay attention to and ensure product quality. As…
Taking a Ride on the Leadership Highway
Mike Figliuolo
As I was driving to the airport the other morning, I couldn’t help but notice that highway driving has a lot in common with leadership. I’d like to explore some leadership questions that come up when we think about driving on the highway and examine the different kinds of drivers (i.e., leaders…
The Big-Data Skill Set
MIT Management Executive Education
Afew years ago, Tom Davenport, the President’s Distinguished Professor of IT and Management at Babson College, and a research fellow at the MIT Center for Digital Business, proclaimed that “data scientist” would be the “sexiest” job in the 21st century. This topic was discussed at The 2014 MIT…
A Little Trash Talk
Carly Barry
The Six Sigma students at Rose-Hulman Institute of Technology are at it again! A few months back, we blogged about the Six Sigma project they did to reduce food waste at the on-campus dining center. This time, the students—led by Dr. Diane Evans, Six Sigma black belt and associate professor of…
NIST Test House Exceeds Goal
NIST
The net-zero energy test house at the National Institute of Standards and Technology (NIST) in suburban Washington, D.C., not only absorbed winter’s best shot, it also came out on top, reaching its one-year anniversary on July 1, 2014, with enough surplus energy to power an electric car for about…
L.S. Starrett Supports Workshops for Warriors
L.S. Starrett Co.
(Starrett: Athol, MA) -- Doug Starrett, president and CEO of The L.S. Starrett Co., announced that Starrett donated more than $100,000 of precision measuring tools to support Workshops for Warriors, a nonprofit that assists the transition of U.S. military veterans into civilian life through…
The Murky, Productive World of ‘Coopetition’
Taran March @ Quality Digest
Once upon a time, about 70 years ago, entrepreneurs rolled up their sleeves, looked around, and said, “Right. World War II is over. Antitrust laws have our backs. Let’s get out there and make some money.” And like homesteaders at the Oklahoma Land Rush of 1889, they sprinted into their chosen…
Qualities of a Superlative Leader: Intelligence, Part 3
Jack Dunigan
I n my previous two columns, I discussed eight traits of intelligence, four traits in each. If you are just joining the series, you can read part one here and part two here. Today I will discuss the final four. The general study and analysis of the traits of intelligence are ongoing. Many minds…
Process Improvement: Useful Doesn’t Always Imply Used
MIT Management Executive Education
Lean production, high -performance work systems, virtual communications, and collaboration applications are all examples of the latest tools, technology, and processes executives are encouraged to implement to improve productivity and efficiency. But why are there more useful tools and processes…
The Qualities of a Superlative Leader: Intelligence, Part 2
Jack Dunigan
Born in the village of Woolsthorpe-by-Colsterworth, Lincolnshire, England, in 1643 (by today’s calendar), the only son of prosperous farmer Isaac Newton, this baby of the same name was premature, tiny, weak, and not expected to live. But he did. His father had died three months before he was born…
QMS Essentials, Part 4
Tim Lozier
This article is the fourth installment of a six-part series on common business challenges and the quality management system (QMS) tools that can help alleviate those challenges. We started with corrective action in Part 1, then moved onto document control in Part 2, and risk evaluation last time,…
Manufacturing Growth Drives Quality Concerns
Cathy Rozanski McNamara
During the Great Recession of December 2007—June 2009, employment and production in the manufacturing industry declined sharply. According to the U.S. Bureau of Labor Statistics, during the 24-month period between December 2007 and December 2009, the manufacturing industry lost 2 million employees…
Stepping Into Cloud-Based Quality Control
Abdallah Samaha
Lin Engineering is a California-based manufacturer of hybrid step motors that was founded in 1987 as a consulting company specializing in step-motor applications. Today, Lin Engineering is the largest manufacturer of 0.9-degree step motors in the motion control industry. As the quality and custom-…
The 12 Team Behaviors That Drive Team Performance
Jesse Lyn Stoner
What can you do as a team member to help your team achieve The 6 Benchmarks of High Performance Teams? There are 12 team behaviors that directly affect the quality of your team’s results, the ability to make smart decisions, and the commitment to implement them. Task behaviors focus on what is…
The Qualities of a Superlative Leader: Intelligence, Part 1
Jack Dunigan
He was the tenth son of a Boston soap maker. His father intended for him to enter the ministry but had only enough money for one year of schooling, and the profession required many. He therefore apprenticed the young man to another son, James, a printer. The apprenticeship did not go all that…
Count Data: Easy as 1-2-3?
Davis Balestracci
Author's note: To my non-U.S. readers, I apologize for using the sport of baseball to make my points today—and during the World Cup, no less! It’s a perfect context, however, and I hope you will be able to understand the main points. In my last column, I talked about the different types of control…
Radioactive Cleanup: A Job for TRIZ
Akhilesh Gulati
Editor’s note: This article continues the series exploring structured innovation using the TRIZ methodology, a problem solving, analysis, and forecasting tool derived from studying patterns of invention found in global patent data. A special meeting of the TRIZ executive committee had been called…
Olympus Adds New Features to Inspector Series Software
Olympus
(OLYMPUS: Center Valley, PA) -- In response to increasing requirements for particle counting and cleanliness inspection, Olympus recently launched Inspector Series 5.64, an advanced image analysis software system that helps turn Olympus microscopes into high-performance analysis stations. OLYMPUS…

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