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Kaizen Approach to ISO 9001:2015

Do it right this time!

Mike Micklewright
Mon, 10/26/2015 - 11:34
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Finally... the new version of ISO 9001:2015 has been released. I can hear many of you screaming, “Hurray!” Or not. More realistically, I’m sure many of you living in the kaizen world are thinking, “Yeah, so what? This stuff has nothing to do with real kaizen, and in fact, it often creates bureaucracy and more waste.”

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I would argue that this might only be true because of the way an organization created and deployed its quality management system (QMS) and has nothing to do with living the spirit behind the requirements, which are just good business practices.

ISO 9001:2015 requirements don’t run counter to kaizen thinking

I say again: There are absolutely no requirements in the ISO 9001:2015 standard that run counter to kaizen thinking. (The registration process is another story that will not be addressed here.) Both ISO 9001:2015 and kaizen practices are built and based on the plan-do-check-act (PDCA) model as well as solid, proven business practices developed over the years; unfortunately, rarely have they been integrated together.

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Submitted by dvanputten on Mon, 10/26/2015 - 11:50

Awesome!

This is an awesome article. Thank you, Mike! I very much appreciate how you seperated the 9001 standard from registration. This is a very important mind set that I think has mostly been lost. Most people now view ISO 9001 in terms of the benefit of registration (certification.) Then you apply kaizen and the elimination of muda to the requirements of the standard. Wonderful. Required reading for 9001 users.

Thank you, Dirk van Putten

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