Ihave watched my grandmother cook since I was very young, and she’s tried to teach me her ways. So far I’ve learned that when she tells you all you need is “a little of this, a little of that, and a pinch of this,” it’s definitely not going to come out as if she made it. That’s for sure. So, I’ve faced the facts: Cooking is hard work. You know what else is hard work? Maintaining quality within an organization.
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For an organization to mature, it needs many things. Just as with cooking, there are many ingredients that go into your recipe for success. There are many components that collaborate together to increase quality and compliance. It’s not that any component is worth more than the other—it’s that certain modules are able to provide for certain outcomes, depending on what your needs are. Putting all modules to work, and having them work properly together, is the most efficient way to achieve the best results.
Sample recipe (yields a high-quality organization)
Ingredients include equal parts:
• Employee training
• Document control
• Risk management
• Corrective action
• Reporting
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