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California Council for Excellence Conference to Feature Baldrige Winners
Quality Digest
The 2005 Best Practices Conference will feature Baldrige Award winners and two keynote speakers to discuss best practices and quality methodologies. The event is being organized by the California Council for Excellence and will be held Sept. 22–23 at the San Jose Marriott. Harry Hertz, director of…
Homebuilder Receives Quality Certification
Quality Digest
KB Home Coastal Inc. was recently inducted into the National Association of Home Builders’ prestigious National Housing Quality Certified Builder program. The certification followed a rigorous examination of the builder’s San Diego and Riverside divisions’—which make up KB Homes Coastal—quality…
Market Research Company Expands Offerings to BioMed
Quality Digest
Research and Markets, an Irish market research company, recently expanded its offerings to include pharmaceutical and biotech research.“Compound Management Trends” summarizes the results of a global benchmarking Web-based survey of pharmaceutical and biotech-compound management groups. The…
New Service Speeds Product Development
Quality Digest
A new service offering is designed to help medical device companies ensure the success of their innovations. Foster-Miller Inc.’s new Innovation Express is a series of services designed to help companies identify, target, design and manufacture innovative products. It uses the expertise of Foster-…
Comprehensive "Policies and Procedures" Software Library Now Available
Quality Digest
Policy Manager, Medical Consultants Network Inc.’s new comprehensive software, includes the company’s entire content library. Policy Manager represents MCN’s first-ever marriage of its 16,000 policies and procedures with Compliance 360 software. Together, the offering provides hospitals a complete…
SAFE-BioPharma Hires New CEO
Quality Digest
Mollie Shields-Uehling is SAFE-BioPharma Association’s new president and CEO, company officials recently announced. Shields-Uehling was principal of Shields-Uehling Associates, an international public affairs company. She previously served in various leadership positions with Bristol-Myers Squibb,…
PhRMA Expands Campaign on Risks of Prescription Drug Importation
Quality Digest
The Pharmaceutical Research and Manufacturers of America recently launched an advertising campaign aimed at America’s senior citizens about the safety risks of importing prescription drugs from foreign countries. The campaign includes the launch of a new Web site, www.buysafedrugs.info, which acts…
ITI Announces Product-Development Partnership
Quality Digest
The International TechneGroup Inc. recently partnered with a noted quality function deployment specialist to help its clients with new product development. Hans Hjort will educate ITI clients on how to plan, choose and design winning products and improve time-to-market. He has 15 years of product…
Irish Registrar Receives First Accreditation For New Electronic Components Standard
Quality Digest
The National Standards Authority of Ireland is the first registrar in the world to receive accreditation to provide registration for the new EIA/ECCB-954 standard. The new standard specifies the technical requirements that manufactures must meet to ensure there are no hazardous substances in their…
Mitsubishi Fuso Reprioritizes Quality
Quality Digest
New top executives at Mitsubishi Fuso Truck & Bus Corp. have vowed to improve product quality in the wake of a scandal involving vehicle defect cover-ups. Harald Boelstler, incoming company president, stated that the Japanese company, Mitsubishi Fuso, has established a new business base and…
Online Report Highlights Quality of Patient Treatment
Quality Digest
The National Committee for Quality Assurance recently added clinical performance information to its online Health Plan Report Card. The “Living with Illness” report addition shows how effectively health plans treat patients in four areas: diabetes, cardiac care, asthma and mental illness. The…
New Book Shows How "Quality Makes Money"
Quality Digest
Senior managers can guarantee a project’s success or failure through their support—or lack of it. That’s the message of a new book, Quality Makes Money (American Society for Quality Press, 2005), by Patrick Townsend and Joan Gebhardt. The book is the authors’ effort to reenergize the U.S. “quality…
Bank of America Recognizes Employees, Six Sigma Achievements
Quality Digest
Bank of America’s employees were recognized for their Six Sigma achievements at the bank’s annual Best of Six Sigma Expo held in Charlotte, North Carolina. Bank of America implemented Six Sigma in 2001, which has helped the bank reap about $2 billion in revenue gains and cost saving. Its goal is to…
George Group Partners with Decisioneering’s Six Sigma Program
Quality Digest
George Group recently joined Decisioneering Inc.’s Six Sigma Partner Program to promote the use of Decisioneering’s Crystal Ball simulation and optimization software throughout Six Sigma initiatives.The Crystal Ball line of Microsoft Excel-based software is used by industries ranging from Six Sigma…
Samsung India Tightens Compliance Regulations, Implements Six Sigma
Quality Digest
Seeking to promote eco-friendly practices among its suppliers and reduce incoming component inventory, Samsung India recently tightened its vendor compliance regulations and started a Six Sigma program. Dubbed “Together Win through Six Sigma” (TWIN), the program aims to improve vendor productivity…
New Book Addresses Six Sigma in Sales and Marketing
Quality Digest
A recently released book illustrates how to apply Six Sigma to improve sales and marketing teams’ ability to generate viable leads and improve customer service. In response to these concerns, we formed a new organization, the International Quality Federation (IQF). The IQF is an all volunteer…
Excel Partnership Announces Black Belt Course
Quality Digest
An innovative four-week Six Sigma Black Belt training course sponsored by Excel Partnership will begin in July. The course will take place one week a month for four months, beginning July 25–29, followed by Aug. 15–19, Sept. 19–23 and Oct. 24–28. Courses will be held in San Francisco and will…
New Course for Lean Six Sigma in Health Care Available
Quality Digest
A new Six Sigma course offered at the University of Notre Dame is specifically designed for health care professionals. “Lean Six Sigma Black Belt for Health Care Professionals” addresses the complex challenge of controlling costs while improving quality in the medical field. A blended-learning…
Chemical/Gas Manufacturer Voltaix Implements Lean Manufacturing
Quality Digest
Voltaix Inc.’s employees have recently received lean manufacturing training in an effort to improve the company’s semiconductor performance.The training was provided by the New Jersey Manufacturing Extension Program Inc. Earlier this year, 15 Voltaix employees received Six Sigma Green Belt…
The International Quality Federation’s Black Belt Certification
Tom Pyzdek
Some years back I, along with Drs. Doug Montgomery, Bryan Dodson, John Ramberg and others in the quality community, became concerned that there was no standardized criteria for becoming a Six Sigma Black Belt—or any other Six Sigma belt for that matter. The leading quality organization at that time…
IEC Standardization Management Board Releases New Strategy
Quality Digest
The International Electrotechnical Commission’s Standardization Management Board (SMB) recently released a new document outlining its strategy in alignment with the IEC’s Masterplan 2000. SMB Standardization Strategy 2005–2007 identifies eight objectives: Ensure the development of market-…
Iowa’s Easter Seals Adopts Six Sigma
Quality Digest
Iowa’s Easter Seals nonprofit organization recently adopted Six Sigma practices and it now expects to save thousands of dollars in ongoing Six Sigma projects. The organization partnered with Pioneer Hi-Bred International Inc. in 2000 to begin Six Sigma training, and to address production and supply…
World Trade Report 2005 Highlights ISO’s Role
Quality Digest
The International Organization for Standardization is the “world’s largest developer of standards,” according to the World Trade Organization’s World Trade Report 2005. The recently released report was written by WTO economists and discusses the benefits standards deliver in terms of consumer…
ANSI Annual Conference Announced
Quality Digest
The American National Standards Institute will host its 2005 Annual Conference on Oct. 6 at the Marriott at Metro Center in Washington, D.C. The conference, “From A to Veeck: Standardization and the Law,” will provide an opportunity for anyone involved in the standards process to get up to speed on…
Study Examines Successful Quality Function Structuring
Quality Digest
A recent study of internal quality assurance functions found that hybridized quality structures provide the most reliable outcomes. “Improving the Quality Function: Driving Organizational Impact & Efficiency,” performed by Best Practices LLC, concludes that companies that use at least three…

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